Executives

Articles on retail leadership and executives.

  1. Channel: Ecommerce & Digital

A Modern Retail Masterclass with Billy May, CEO, Brooklinen

Joining us for our final episode recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is deeply experienced retail executive and current CEO of Brooklinen, Billy May. In a wide-ranging discussion of the evolution of DTC, e-commerce and harmonized retail, Billy lays out the essentials to building and growing remarkable retail […]
3 min read
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  1. Data & Insights

Tesco taps Eagle Eye AI and machine learning technology to help grocery giant personalise Clubcard promotions

Eagle Eye has secured a one-year contract, with the option to renew for a further year, with Tesco for its AI powered Personalised Challenges solution. This is a digital platform which allows retailers to personalise promotions, providing customised challenges designed to reward incremental behaviour. In-built AI and deep machine learning facilitate hyper personalisation through its […]
2 min read
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  1. Technology & Innovation

Amazon Pay Isn’t What It Used to Be. Will Its Top Employees Stick Around?

Today at Big Technology, we’re continuing our series where Amazon veteran examines the company’s strategy and trajectory after working there for twelve years. This week, Coulter looks looks at the company’s stock-heavy pay strategy, and how it might influence its ability to retain top talent. Amazon Pay Isn’t What It Used To Be. Will Its […]
6 min read
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  1. Media & Marketing

A Playbook for Selling on Social Media and Conquering TikTok DSI

With more than 1 billion users worldwide, according to the Business of Apps, TikTok has become one of the most popular social media platforms globally. Now, it’s laying the groundwork to become one of the largest social commerce platforms, too. TikTok continues to invest in its shopping capabilities, with the launch of TikTok Shop and other […]
7 min read
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  1. Channel: Mass

Walmart becomes first brand in Roblox to enable physical purchases as it goes live with groundbreaking pilot

Walmart is now able to sell physical goods directly to users inside Roblox. From today, Walmart Discovered users will be able to have real-life items shipped directly to their doorsteps. They will be greeted with a new storefront showcasing virtual twins of select items sold at physical Walmart stores. The feature will be gated specifically […]
2 min read
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  1. Data & Insights

How AI Has Been on the Front Line Against Retail Fraud

Over the last few years, there has been great momentum in the discussion about the current and potential impact of generative artificial intelligence (AI). Much like streaming providers during the pandemic or shovel salesmen during the gold rush, companies that supply the power behind AI applications have seen their valuations skyrocket. However, in the finance […]
3 min read
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  1. Technology & Innovation

Innovation, engagement soar at NACDS Annual Meeting

PALM BEACH, Fla. – Sunday’s Business Program at the National Association of Chain Drug Stores (NACDS) Annual Meeting reflected NACDS’ commitment to innovation amid exponential change, through the strength of highly engaged retailer and supplier members and through effective and vibrant association leadership. Steven Anderson NACDS chair Mike Wysong, CEO of Care Pharmacies, and NACDS pPresident […]
4 min read
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  1. Technology & Innovation

16 years later, the present — not future — of martech is here, but unevenly distributed

The CMO Survey, a bi-yearly study of trends and perspectives from CMOs run by Duke University, Deloitte, and the AMA, has been one of the keystone research projects in the marketing industry for over a decade. It’s very well run, and I eagerly look forward to reading it every time it’s published. I was particularly […]
4 min read
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  1. Shopper & Customer

Best Buy Partners with Content-Rich CNET to Share Ads and Expertise

Best Buy and media site CNET will work together to provide shoppers with experts’ picks and product reviews throughout their purchasing journey. The retailer and tech publisher’s new partnership also will allow advertisers to share ad spaces across both ecosystems, allowing them to see the impact of their campaigns through a full-funnel, closed-loop media solution. […]
2 min read
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  1. Associates & Employees

Furniture Retailer Moves to 100% Employee Ownership Model

Room & Board has transitioned to a 100% Employee Stock Ownership Plan (ESOP), giving its 1,100 employees a financial stake in the Minneapolis-based company that generates annual sales exceeding $500 million. The retailer also has received B-Corp certification, amplifying its investment in both its employees and environmental stewardship. “At Room & Board our staff members […]
< 1 min read
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  1. Technology & Innovation

Are LLMs About To Hit A Wall?

Each new generation of large language model consumes a staggering amount of resources.  Meta, for instance, trained its new Llama 3 models with about 10 times more data and 100 times more compute than Llama 2. Amid a chip shortage, it used two 24,000 GPU clusters, with each chip running around the price of a […]
5 min read
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  1. Data & Insights

The Estée Lauder Companies and Microsoft look to reimagine the beauty industry with generative AI tools

The Estée Lauder Companies and Microsoft Corp. have announced the creation of an AI Innovation Lab as an expansion of their global strategic relationship. Leveraging generative AI capabilities in Microsoft’s Azure OpenAI Service, the companies will work together to develop solutions for ELC’s more than 20 prestige beauty brands with the aim of creating closer […]
2 min read
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  1. Media & Marketing

Rebag, Newegg Join Growing List of Retailers Launching Membership Programs

Membership programs are quickly becoming 2024’s hottest accessory, whether you’re a luxury resale platform or an electronics ecommerce site. Online marketplaces Rebag and Newegg have joined the growing roster of retailers launching membership programs. This year alone, the list of retailers that have launched or beefed up their loyalty and membership programs includes Albertsons, Carter’s, PetSmart, Target, Sunglass […]
2 min read
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  1. Technology & Innovation

TelevisaUnivision to Debut Shoppable TV Experience at Latin American Music Awards

Spanish-language media and content company TelevisaUnivision has partnered with Shopsense AI to make some of its programming, on both linear and streaming platforms, shoppable.   Using onscreen QR codes and dedicated URLs, the Shopsense technology makes onscreen content shoppable via mobile devices by directing viewers to a show-specific digital store. The partnership will kick off […]
2 min read
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  1. Technology & Innovation

Store workforce scheduling firm Orquest named winner of Retail Technology Show 2024 Innovation Awards

Artificial intelligence driven in-store workforce scheduling solution, Orquest, has been announced as the winner of the 2024 Innovation Awards by Retail Technology Show 2024, which is taking place at London Olympia this week. Announced at the BIG Retail Party at the end of day one, Orquest was chosen from a shortlist of ten companies also […]
2 min read
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  1. Data & Insights

Nurturing future leaders: Celebrating the graduates of Nielsen’s Diverse Leadership Network program

Nielsen’s 2024 Diverse Leadership Network graduates strike the #inspireinclusion pose for International Women’s Day Nielsen is focused on creating a better media future for all people, and that starts inside our own company, with our people. One of our leadership development programs is the Diverse Leadership Network (DLN). Through the DLN, we are investing in […]
2 min read
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  1. Channel: Mass

Video Forum: Kevin Host, Walmart

Kevin Host, senior vice president of pharmacy at Walmart and incoming NACDS chairman, talks about the state of the association and the industry it represents. Host discusses his priorities at NACDS, including DIR reform and expanded scope of practice for pharmacists, as well as efforts to foster innovation and build synergies between pharmacy and the […]
< 1 min read
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  1. Department: Nonfood

Swipe fee costs average household more than $1,100

WASHINGTON – Soaring credit and debit card swipe fees cost the average U.S. household more than $1,100 last year, the Merchants Payments Coalition said. “American families should not get bilked for more than $1,100 each year on swipe fees,” MPC Executive Committee member and National Retail Federation Senior Director of Government Relations Dylan Jeon said. […]
2 min read
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  1. Shopper & Customer

Mother’s Day spending expected to hit $33.5 billion

WASHINGTON – Mother’s Day spending is expected to reach $33.5 billion this year, according to the annual consumer survey by the National Retail Federation and Prosper Insights & Analytics. The figure is the second highest in the history of the survey, following last year’s record $35.7 billion. “Mother’s Day is a time to celebrate the […]
2 min read
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  1. Department & Category

FMI taps Julie Savoie to lead workforce initiatives

ARLINGTON, VA – FMI – The Food Industry Association, has tapped Julie Savoie to lead the association’s strategic direction for, and implementation of, member workplace and workforce initiatives. She will also help oversee the FMI sustainability agenda. Julie Savoie “Workforce capabilities are one of FMI’s Imperative Issues and have become particularly urgent in recent years,” […]
2 min read
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  1. Shopper & Customer

Influencers Significantly Drive Purchasing Decisions: Research

In addition to a rising trust in influencers, the new report from Sprout Social shows nearly half of consumers make a purchase at least once a month because of influencers Influencers have cemented themselves as key components of modern marketing strategies, and new research reveals the significant power they have in directly shaping consumer purchasing […]
3 min read
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  1. Channel: Drug

Walgreens Boots Alliance Declares Quarterly Dividend

DEERFIELD, Ill.–(BUSINESS WIRE)–Walgreens Boots Alliance, Inc. (Nasdaq: WBA) today announced that its board of directors has declared a quarterly dividend of 25 cents per share, unchanged from the previous quarter. The dividend is payable on June 12, 2024, to stockholders of record as of May 21, 2024. Walgreens Boots Alliance and its predecessor company, Walgreen […]
< 1 min read
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  1. Technology & Innovation

Retail Technology Show 2024: artificial intelligence impacting retail and society says Google executive

“Technology is at the heart of societal and business transformation,” said Dex Hunter-Torricke, Head of Global Comms and Marketing at Google’s DeepMind specialist AI unit, as he shared some use cases with the conference audience at Retail Technology Show (RTS) 2024 today. The former Facebook and SpaceX executive is a vastly experienced specialist who shared […]
2 min read
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  1. Data & Insights

Cantaloupe report: cashless, touchless payments surging

MALVERN, Pa. – Cantaloupe Inc., a leading provider of end-to-end technology solutions for self-service commerce, has released its highly anticipated Cantaloupe 2024 Micropayment Trends Report. The report analyzes payment transaction data from a sample of more than 600,000 (out of 1.2 million) Cantaloupe card readers on food & beverage vending and amusement/gaming machines, as well as […]
3 min read
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  1. Channel: Delivery

DoorDash and Walgreens to empower SNAP recipients

SAN FRANCISCO — DoorDash is collaborating with Walgreens to offer SNAP/EBT payment at nearly 7,800 Walgreens stores across the country. DoorDash says it is the first platform to enables SNAP customers to make purchases directly from Walgreens using their SNAP/EBT cards, and is also the first third-party delivery service provider to offer SNAP/EBT as a […]
2 min read
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  1. Shopper & Customer

Acosta: Grocery channel can grow with HBC/GM

JACKSONVILLE, Fla. — The opportunities for grocery retailers to grow their health and beauty care and general merchandise sales are exponential, according to a new study by Acosta Group. In advance of this week’s 2024 National Association of Chain Drug Stores (NACDS) Annual Meeting, Acosta Group has shared the results of its recent proprietary Shopper […]
3 min read
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  1. Technology & Innovation

Wh-The-Tech with Nestlé Purina’s Padma Hari & Maesa’s Oshiya Savur

In this episode, the CPG Guys speak with Padma Hari, Chief Digital Officer at Nestlé Purina & Oshiya Savur, Chief Brand & Marketing Officer at Maesa. Both co-host the “Wh-The-Tech” podcast. Subscribe to the “Wh-The-Tech” podcast: Apple  Spotify Follow Padma on LinkedIn at: https://www.linkedin.com/in/padma-hari/ Follow Oshiya on LinkedIn at: https://www.linkedin.com/in/oshiya-savur/ Padma & Oshiya answered these […]
2 min read
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  1. Technology & Innovation

Marketers Spend on New Technologies While Battling Usage and Impact Challenges

The 32nd edition of The CMO Survey examines reoccurring questions related to marketing spending and performance, marketing leadership, and marketing jobs. In addition, managing marketing technology, generative AI, growth, and sustainability are special topics covered in this edition. Here are top takeaways, based on a sample of 292 marketing leaders at for-profit U.S. companies, 94% […]
4 min read
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Kroger Delivers its First-Party Data to the Yahoo DSP

Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger, powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results. While off-site advertising […]
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Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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