Data & Insights How to Overcome E-commerce Shipping & Delivery Challenges The shipping and delivery phase of an e-commerce order is filled with opportunities or ‘touchpoints’ that you can capitalize on to convert one-time shoppers into repeat customers and spread positive word of mouth to influence their close ones, all while hoping that you don’t encounter any challenge that can infuriate your customers and get your […] Latest Shipment February 23, 2024February 23, 2024 7 min read Data & InsightsDeliveryOperations & Supply ChainReturnsShoppersCustomer ExperienceInternationalHoliday & EventsPricing & PromotionsShopifyDept. Natural / OrganicBOPISPackagingMarketing: Social MediaMeta (Facebook)StrategyPredictions and ForecastsESG and CSRLegal & CriminalSustainabilityCOVID19Dept. NonfoodGovernmentAcquisition 0 Saving Bookmark this article Bookmarked
Technology & Innovation Embracing Top Retail Tech Strategies for 2024 In the rapidly evolving retail landscape, 2024 is already proving to be a crucial year for retailers to improve customer acquisition and retention. Analysts report that global expenditures on digital transformation initiatives will reach $3.4 trillion by 2026, with software innovation being the driving force behind trends like immersive shopping experiences, redefining the in-store experience, […] Sean Richards February 21, 2024February 21, 2024 3 min read Technology & InnovationAIShoppersPredictions and ForecastsConsumersMarketing: In StoreAssociatesPartnershipsTrends: RetailDept. NonfoodRestaurantsCOVID19AcquisitionInternationalOperations & Supply ChainCustomer ExperienceTech: AR and VRStrategyMetaverseDept. ApparelHealth & WellnessWarby ParkerMarketing: Direct & PersonalizationUnileverTrends: ShoppingTech: CashierlessResults & InvestmentData & Insights 0 Saving Bookmark this article Bookmarked
Channel: Mass Diane Von Furstenberg Set To Release a Target Collaboration Famous international fashion designer Diane Von Furstenberg is teaming up with Target for a significant collaboration set to launch on March 23. RetailWire February 21, 2024February 21, 2024 < 1 min read TargetInternationalDept. Apparel 0 Saving Bookmark this article Bookmarked
Trends & External Forces Countering Retail Theft Without Sacrificing Customer Experience A concerning trend has emerged in the evolving retail landscape over the past few years: the spike in retail theft. As examples, Los Angeles and Dallas experienced staggering increases of 109 percent and 73 percent, respectively, in shoplifting incidents from H1 2022 to H2 2023. As the problem intensifies, communities are left grappling with the […] Raphy Soussan February 19, 2024February 19, 2024 3 min read Legal & CriminalShoppersCustomer ExperienceAssociatesConsumersBrick and MortarStore LocationThick DataPredictions and ForecastsInternationalOperations & Supply ChainDept. ApparelTech: CashierlessHoliday & EventsMarketing: BroadcastMarketing: In StorePartnershipsStrategySustainabilityTechnology & InnovationTrends: Retail 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers Guess?, WHP Global Team Up to Buy Rag & Bone Guess? has partnered with the global brand management firm WHP Global — which owns the Toys ‘R’ Us and Babies ‘R’ Us brands as well as a stake in Express — to acquire the New York-based fashion brand Rag & Bone. The deal is expected to close during Q1 of the Guess? 2025 fiscal year, […] Retail TouchPoints February 16, 2024February 16, 2024 3 min read AcquisitionDept. ApparelPredictions and ForecastsPartnershipsExecutivesBrick and MortarDept. NonfoodDept. Toys & GamesWalmartResults & InvestmentBankruptcyMarketing: Social MediaInternationalInternational - UKMarketing: BrandStrategy 0 Saving Bookmark this article Bookmarked
Shopper & Customer Dunkin’ Exemplifies How Brands Edify Customer Relevance The consumer is dynamic not static, and Dunkin’, founded in 1950, is the largest coffee and donuts brand in the United States, with more than 13,200 restaurants in nearly 40 global markets is more customer relevant today than ever according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Dunkin’s Customer-focused […] Grocerant Guru February 15, 2024February 15, 2024 3 min read ShoppersRestaurantsData & InsightsDept. BeverageMarketing: Direct & PersonalizationDept. DairyInternationalTargetDept. OTCMarketing: Loyalty & SubscriptionDept. Fresh PreparedConsumers 0 Saving Bookmark this article Bookmarked
Channel: Grocery Ahold Delhaize reports ‘solid’ Q4 results ZAANDAM, The Netherlands — Ahold Delhaize reported solid results for its fourth quarter and 2023 fiscal year, with full-year sales and earnings per share in line with expectations. Fourth quarter net sales were €23.0 billion ($24.65 billion), up 1.9% at constant exchange rates and down 1.4% at actual exchange rates. Comparable sales, excluding gas, increased […] MMR February 14, 2024February 15, 2024 3 min read Ahold DelhaizeResults & InvestmentOwned Brands (Private Label)EconomyShoppersRegional GroceryAssociatesPredictions and ForecastsOmnichannelDept. GroceryFreshDirectBrick and MortarDeliveryInternationalExecutivesOperations & Supply ChainDept. FuelMarketing: Social MediaMarketing: Loyalty & SubscriptionConsumersMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Shopper & Customer Your Views: Finally MNB reader Doug Galli has a reaction to my argument that while Amazon may try to steer shoppers to products with higher margins, so do many retailers: Kevin, you are correct on this point of how retailers “merchandise” and market their respective stores. You work to steer customers toward higher margin products, which might not […] MorningNewsBeat February 14, 2024February 14, 2024 8 min read ShoppersAmazonTech: CashierlessStreamingBrick and MortarWalmartMerchandisingOperations & Supply ChainConsumersTargetMarketing: BroadcastDept. ApparelExecutivesCOVID19Marketing: Digital MediaDept. NonfoodPredictions and ForecastsResults & InvestmentInternationalEconomyCompetitionDeliveryRegional GroceryCostcoData & InsightsMarketing: UGCGovernmentDept. PaperAssociatesTechnology & InnovationStrategyStart UpsLegal & CriminalHealth & Wellness 0 Saving Bookmark this article Bookmarked
International Shopify President says international business is a ‘massive area of growth’ Shopify President Harley Finkelstein told CNBC’s Jim Cramer about his company’s international business. CNBC February 13, 2024February 13, 2024 < 1 min read InternationalShopify 0 Saving Bookmark this article Bookmarked
International Options being explored for £2bn Evri sale as rival Yodel also seeks buyer Parcel delivery service Evri is set to be sold for around £2bn according to reports. The majority owner, Advent International, is working with advisers from investment bank Rothschild to explore options for Evri, according to The Sunday Times. Advent International purchased a 75% stake in… This story continues at Options being explored for £2bn Evri […] Talking Retail February 12, 2024February 12, 2024 < 1 min read InternationalResults & InvestmentPredictions and ForecastsDelivery 0 Saving Bookmark this article Bookmarked
Associates & Employees California Gets New Labor Organization, A Non-Union Union The Los Angeles Times has a story about “the California Fast Food Workers Union,” describing it as “the state’s newest labor organization.” The Times writes that “The union is a unique effort that will pave the way for more than half a million workers at fast-food chains across the state to bargain as a single […] MorningNewsBeat February 12, 2024February 12, 2024 < 1 min read AssociatesDept. GroceryRestaurantsInternationalSustainabilityPredictions and ForecastsLegal & CriminalGovernmentData Visualization 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers Owens Corning Boosts Position With Masonite’s Acquisition Owens Corning, a major player in the worldwide construction materials sector, has made a significant move by purchasing Masonite International Corporation, a global innovator in interior and exterior doors and door systems. RetailWire February 10, 2024February 10, 2024 < 1 min read AcquisitionInternational 0 Saving Bookmark this article Bookmarked
International Sam Altman’s Trillion-Dollar Plan To Amplify AI Chip Production Globally Sam Altman, CEO of OpenAI, is on an international mission to raise considerable funds for an ambitious new project. He aims to radically escalate the production of the essential high-performance semiconductors that fuel advanced AI programs such as OpenAI’s ChatGPT. RetailWire February 10, 2024February 10, 2024 < 1 min read AITechnology & InnovationDept. GroceryChatGPTInternationalExecutivesDept. Fuel 0 Saving Bookmark this article Bookmarked
International What should a ‘bigger picture’ strategy look like for supply chain management? The concept of globalisation applies perfectly to supply chain management, or SCM for short. Raw materials come from all over the globe, and are processed and turned into parts in equally diverse geographies. As a result, supply chain management must in most cases be a ‘big picture’ endeavour. Particularly in the modern world, with all […] Retail Technology Innovation Hub February 9, 2024February 9, 2024 2 min read Operations & Supply ChainSustainabilityStrategyTechnology & InnovationESG and CSRInternationalPredictions and ForecastsInternational - UKEconomy 0 Saving Bookmark this article Bookmarked
Trends & External Forces Former house speaker Ryan to address NACDS-PAC Event ARLINGTON, Va. – Former Speaker of the U.S. House of Representatives Paul Ryan (R-WI) will speak at the National Association of Chain Drug Stores (NACDS) Chain Members and NACDS Political Action Committee (NACDS-PAC) Breakfast during the 2024 NACDS Annual Meeting, to be held April 27-30 in Palm Beach, Fla., the association announced on Friday. Ryan […] MMR February 9, 2024February 9, 2024 3 min read ExecutivesGovernmentPredictions and ForecastsEconomyPartnershipsHealth & WellnessInternationalDept. PharmacyESG and CSRUnileverData & InsightsLegal & CriminalResults & InvestmentSustainabilityBrick and Mortar 0 Saving Bookmark this article Bookmarked
Stores & Formats Primark Opens Second U.S. DC, Announces Plans for 4 New Stores Primark has opened it second U.S. distribution center, in Jacksonville, Fla., to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; Mall at Prince George’s in Hyattsville, Md.; CoolSprings Galleria in Franklin, Tenn.; and Katy Mills in Katy, Texas. The new […] Retail TouchPoints February 7, 2024February 7, 2024 < 1 min read Brick and MortarInternationalShoppersOperations & Supply ChainMarketing: Social MediaPredictions and ForecastsConsumersDept. HBCDept. ApparelData & Insights 0 Saving Bookmark this article Bookmarked
Trends & External Forces Estée Lauder Announces Job Cuts, Restructuring Plans Estée Lauder is cutting 3 percent to 5 percent of its global workforce as part of a restructuring program that aims to increase profits and become more nimble in a challenging international environment, reports ABC News. The layoffs were announced Monday as the New York cosmetic giant reported falling profits and revenue in the second […] Kristina Stidham February 7, 2024February 7, 2024 2 min read Predictions and ForecastsAssociatesGovernmentResults & InvestmentSustainabilityInternationalConsumersDept. Natural / OrganicEconomyExecutivesHealth & WellnessAmazon 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Using Scale for Good: Our Interview with Jane Ewing, SVP, Sustainability, Walmart Our guest this week is Jane Ewing, SVP, Sustainability at Walmart* recorded live at last month’s NRF “Big Show.” In a wide-ranging interview we discuss how Walmart is putting people and planet at the heart of all of its decisions. We explore Walmart’s sustainability journey and go into details on their key initiatives, the challenges […] Remarkable Retail Podcast February 6, 2024February 6, 2024 3 min read SustainabilityWalmartPodcastsExecutivesInternationalMarketing: Social MediaTechnology & InnovationDept. GroceryOperations & Supply ChainInternational - North AmericaAmazonIndustry Conferences and EventsConsultingShoppersResults & InvestmentMerchandisingESG and CSREconomyData & InsightsCPG: Adult BeverageConsumersPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
International McDonald’s revenue misses estimates as Middle East conflict weighs on quarterly sales McDonald’s fourth-quarter earnings beat expectations, but sales in its international markets lagged. CNBC February 5, 2024February 5, 2024 < 1 min read InternationalResults & InvestmentRestaurants 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital More Orders from Amazon will Soon be Arriving in their Own Packaging — Here’s Why For households across America and the world, the Amazon “smile” has become a familiar feature of their daily lives. Emblazoned on countless corrugated boxes and bag mailers, it greets folks as they arrive home or provides a welcome respite in the middle of the day. So it’s a bit surprising that Amazon would be willing […] Retail TouchPoints February 5, 2024February 13, 2024 7 min read PackagingAmazonDeliveryShoppersSustainabilityCustomer ExperienceOperations & Supply ChainConsumersTechnology & InnovationMerchandisingPredictions and ForecastsInternationalDept. BeveragePricing & PromotionsBrick and MortarVendorsMarketing: TradeMarketing: Social MediaESG and CSRInternational - North AmericaResults & InvestmentDept. ApparelDept. NonfoodExecutivesMarketing: BrandMarketing: In StoreAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Kerry sees consumers reaching for international, spicy cuisines Research shows spiciness is being added to everyday meals. Food Business News February 2, 2024February 2, 2024 < 1 min read InternationalConsumersTechnology & Innovation 0 Saving Bookmark this article Bookmarked
International Doritos launches ‘For the Bold in Everyone’ campaign Doritos is debuting the brand’s first-ever unified international creative campaign and brand platform, ‘For the Bold in Everyone’. “Doritos has always been synonymous with ‘bold,’ but we know it’s time to redefine and evolve it’s meaning to continue to drive relevance with new generations” says… This story continues at Doritos launches ‘For the Bold in […] Talking Retail January 31, 2024January 31, 2024 < 1 min read PepsiCoInternationalPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Corporate Strategy Fanatics Commerce Brings in 3 New Execs to Support Global Growth Goals Fanatics Commerce, the fan gear designer, manufacturing and retail division of the Fanatics digital sports platform, has made three new executive appointments to drive its next phase of growth. In the C-level, Fanatics Commerce has appointed Valerie Love as its new Chief People Officer and Justin Tsai as Chief Product Officer. As Chief People Officer, […] Retail TouchPoints January 31, 2024January 31, 2024 2 min read ExecutivesOperations & Supply ChainMarketing: Social MediaCustomer ExperienceInternationalUnileverDept. ApparelJohnson & JohnsonPepsiCoPredictions and ForecastsShoppersStrategySustainabilityTechnology & InnovationCoca Cola 0 Saving Bookmark this article Bookmarked
Technology & Innovation Composable Commerce is More Attainable Than Brands Think. Here’s Why From having their morning coffee waiting for them at the click of a button, to winding down with a personalized movie recommendation on Netflix, consumers are accustomed to personalized experiences at every touchpoint throughout their day. Their expectations while shopping are no different. And while retailers are clear on the need to tailor for individual […] Peter Karpas January 30, 2024January 30, 2024 4 min read Technology & InnovationConsumersShoppersStreamingMarketing: Direct & PersonalizationData & InsightsResults & InvestmentInternationalStrategyMarketing: Digital MediaDept. NonfoodHealth & WellnessExecutivesDept. HBCDept. BeverageMarketing: Loyalty & SubscriptionBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department & Category Consumers Fuel Food Focused Meal Magic Trends Today, the Team at Foodservice Solutions® has a coveted food focused leadership role in social media as well will well over 350,000+ followers on LinkedIn alone. While Technomic founder, Ron Paul, was a mentor to Foodservice Solutions® Grocerant Guru®, he was also the inspiration for much of what Johnson has accomplished making Foodservice Solutions®, […] Grocerant Guru January 30, 2024January 30, 2024 3 min read Dept. GroceryConsumersData & InsightsDept. Fresh PreparedDept. FreshPredictions and ForecastsDept. DairyDept. DeliBrick and MortarRestaurantsTechnology & InnovationShoppersDept. BeverageDept. FuelDeliveryDept. RefrigeratedDept. FrozenCompetitionMarketing: Social MediaDept. PerimeterInternationalInclusivityMerchandisingMarketing: BrandSustainabilityHealth & WellnessESG and CSRPricing & PromotionsDept. BakeryTrends: Food and Beverage 0 Saving Bookmark this article Bookmarked
Data & Insights 5-Point Checklist To Reduce Post-Purchase Customer Inquiries The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. However, with most e-commerce merchants not having much awareness about the post-purchase phase and unwillingly neglecting its events, the ‘exciting phase’ is also one of the ‘most anxious’ […] Latest Shipment January 30, 2024January 30, 2024 8 min read Data & InsightsShoppersDeliveryReturnsOperations & Supply ChainCustomer ExperienceMarketing: VoiceAIWeatherInternationalDept. NonfoodDept. ApparelMarketing: Direct & PersonalizationAssociatesMarketing: Loyalty & SubscriptionMarketing: Social MediaMeta (Facebook)PackagingPredictions and ForecastsPricing & PromotionsMarketing: Brand 0 Saving Bookmark this article Bookmarked
Corporate Strategy Levi’s to Reduce Corporate Workforce by Up to 15% Levi Strauss & Co. is planning to reduce its corporate workforce 10 percent to 15 percent during the next six months as part of its “productivity initiative” to drive long-term growth. The initiative, a two-year program named Project FUEL, is designed to accelerate the execution of Levi’s brand-led and direct-to-consumer first strategies while fueling long-term […] Melissa Campanelli January 29, 2024January 29, 2024 2 min read AssociatesExecutivesDept. FuelResults & InvestmentPredictions and ForecastsConsumersInternationalTechnology & InnovationStrategyDept. GroceryDept. Apparel 0 Saving Bookmark this article Bookmarked
Technology & Innovation Freedompay extends its offering to merchants across Spain as FinTech announces Redsys certification Freedompay reports that its commerce platform is now available to all merchants in Spain. This comes as the FinTech firm secures an integrated certification from Redsys, a Spanish payments processing provider. “The needs of merchants and consumers are constantly changing and FreedomPay is always looking to stay at the forefront with solutions that respond to […] Retail Technology Innovation Hub January 26, 2024January 26, 2024 2 min read Technology & InnovationData & InsightsTrends: FinanceInternationalConsumersPredictions and ForecastsPartnershipsMars Inc.Marketing: In Store 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Yellow Wood Partners’ Suave buys ChapStick from Haleon BOSTON – Yellow Wood Partners’ portfolio company Suave Brands Co. has signed a binding offer to acquire the ChapStick brand from Haleon. The transaction is intended to close in the first half of 2024 upon completion of customary closing and regulatory approvals. ChapStick invented the lip care category in the 1880s with the launch of […] MMR January 25, 2024January 25, 2024 3 min read PartnershipsConsumersAcquisitionDept. NonfoodDept. HBCUnileverHealth & WellnessPredictions and ForecastsExecutivesInternationalDept. GroceryOperations & Supply ChainTechnology & InnovationBrick and Mortar 0 Saving Bookmark this article Bookmarked
Media & Marketing Incentivizing Brand Building There is no debate about the value of brands and other intangible assets. Brands are generally thought to account for more than one-third of the value of businesses listed on the Standard and Poor’s 500 Index. Contrary to some reports, brand value can be measured in economic terms, and the economic value of brands continues […] Branding Strategy January 25, 2024January 31, 2024 3 min read Marketing: BrandStrategyConsumersResults & InvestmentEconomyExecutivesPredictions and ForecastsInternationalProcter & GambleSustainabilityHealth & WellnessTechnology & InnovationMarketing: In StoreAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Data & Insights Shopper & Customer Trends & External Forces FMI Launches 2024 U.S. Grocery Shopper Trends Series: How Consumers Are Finding Value at the Grocery Store ARLINGTON, Va.–(BUSINESS WIRE)– #foodindustry–Shoppers enjoy food shopping as much as ever, according to the latest annual survey by FMI – The Food Industry Association. Written by BusinessWire - Supermarket May 14, 2024May 14, 2024 Saving Bookmark this article Bookmarked
Data & Insights Technology & Innovation Retailers: Is AI the answer to all your problems? Not so fast…proceed with caution! Written by Supermarket News May 10, 2024May 10, 2024 Saving Bookmark this article Bookmarked
Technology & Innovation Department: Consumer Durables Department: Nonfood Corporate Strategy ESG Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Could AI Be Your Next Stylist? Consumers Are Ready Keeping up with nanosecond social media trends is a never-ending challenge for retail brands and shoppers. In addition to responding to these fast-paced microtrends, merchandisers face increased pressure to incorporate cutting-edge personalization techniques that drive authentic shopping experiences and cultivate brand loyalty. So, what’s the answer to remaining innovative and on-trend in 2024? According to […] Written by TotalRetail May 10, 2024May 10, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Channel: Grocery Media & Marketing Kroger considers Disney+ perk for grocery delivery members US retail giant Kroger is reportedly in talks with the Walt Disney Company to offer the Disney+ streaming service as a benefit to paying members of its Kroger Boost grocery delivery programme. The post Kroger considers Disney+ perk for grocery delivery members appeared first on Retail Insight Network. Written by Retail Insights Network May 8, 2024May 8, 2024 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Dollar/Value Channel: Ecommerce & Digital Channel: Mass Data & Insights Technology & Innovation Trends & External Forces Associates & Employees Stores & Formats Sam’s Club Expands Store Rollout of AI-Powered Exit Tech Walmart-owned Sam’s Club says it’s turning to artificial intelligence to speed up its own exit technology. Instead of requiring store staff to check members’ purchases against their receipts when leaving the store, Sam’s Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the […] Written by 0 Author Missing May 8, 2024May 8, 2024 Saving Bookmark this article Bookmarked