COVID19

Articles about the impact Covid19 has had on the retail industry.

  1. Trends & External Forces

Google’s AI Narrative is Starting to Flip

Hours after Google wrapped its major cloud keynote on Tuesday, I sat down for dinner with three public tech company CEOs and a handful of journalists on New York’s West Side. It was the type of gathering happening more frequently in the post-Covid era, where top executives and media meet to discuss the latest AI […]
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  1. Data & Insights

February Sales Signal change is coming

What began during the pandemic as a solution for customers navigating the absence of in-store shopping and fitting rooms has evolved into a significant logistical challenge. As we reported on last week, February sales in the furniture, mattress, and footwear industry saw some impressive improvement compared to last year. But these improvements are overshadowed by […]
2 min read
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  1. Stores & Formats

99 Cents Only Stores Files for Bankruptcy Protection

99 Cents Only Stores announced last week that it had filed for bankruptcy protection in the United States Bankruptcy Court for the District of Delaware, days after it said it was closing all of its 371 locations. Founded in 1982, 99 Cents Only Stores currently operates stores in California, Texas, Arizona and Nevada. Number Holdings, Inc., the parent company […]
2 min read
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  1. Trends & External Forces

Return to Normalcy? Leading Marketing in a Post-Covid Era

The past three years have disrupted life and business as we know it. Now that the world is emerging from a pandemic, what’s next? For insight, let’s flash back to 1920. The U.S. has just come through a deadly influenza pandemic, a world war, and was experiencing both substantial labor unrest and race riots across […]
5 min read
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  1. Data & Insights

Thriving in a Year of Uncertainty: A Discussion of Findings from The CMO Survey

In this webinar, Professor Christine Moorman, Founder of The CMO Survey and Suzanne Kounkel, Chief Marketing Officer of Deloitte discussed findings from the latest editions of the survey to offer marketing leaders insights on the opportunity to take a leadership position at this pivotal post-pandemic moment. Topics included managing digital marketing returns, marketing and DEI, […]
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  1. Media & Marketing

99 Cents Only to Close All 371 Locations, Hold Liquidation Sale in Business Wind-Down

99 Cents Only Stores will wind down its business and shutter its 371 locations across California, Texas, Arizona and Nevada after more than 40 years in operation. The decision follows a months-long attempt to find an alternative solution, but ultimately the company decided a wind-down was the best way to “maximize the value of 99 Cents Only Stores’ assets,” the company said […]
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  1. Data & Insights

Marketing Spending and Hiring Growth Slows Amidst Economic Uncertainty

Results from the 30th edition of The CMO Survey indicate that inflation and economic uncertainty are harming marketing spending as the C-suite retrenches and cuts costs. While more than half of marketers reported a 10.4 percent increase over the previous year in the September 2022 survey, this group is reporting just 2.9 percent growth over […]
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  1. Stores & Formats

99 Cents Only Stores is going out of business

CITY OF COMMERCE, Calif. — The value retailer 99 Cents Only Stores LLC commenced going-out-of-business sales at all of its locations on Friday, as part of a plan to wind down its operations and close all its stores. The liquidation sale will include all 371 of the retailer’s stores, which are located in Arizona, California, […]
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  1. Data & Insights

New Results from the Fall 2023 Edition of The CMO Survey

AI bolsters marketing returns, weaker Diversity, Equity, and Inclusion investments and impact, and brand activism shifts to hot-button societal issues are among the results of the Fall 2023 edition. Results are based on a sample of 316 marketing leaders at for-profit U.S. companies, 96% of whom hold positions of VP-level or higher. Marketer Optimism Rises, […]
5 min read
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  1. Channel: Restaurants

Hard to believe but Restaurant Customers Want to Read the Menu

  Restaurant drive thru, convenience store, or grocery deli when customers are looking for dinner more often than not, they are looking for Ready-2-Eat and Heat-N-Eat fresh prepared food according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  In an era of abundant culinary choices, understanding what drives Americans’ dining decisions is […]
6 min read
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  1. Stores & Formats

Mall Operator PREIT Exits Bankruptcy, Goes Private and Replaces CEO

PREIT Realty has emerged from bankruptcy in an expedited process, reducing its total debt by approximately $835 million, extending its maturity runway and receiving commitments of about $130 million in new debtor-in-possession financing and exit revolver financing from a diverse group of investors. PREIT, which operates multiple malls and shopping centers in the eastern half […]
2 min read
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  1. Trends & External Forces

NRF: Economy ‘sturdy’ despite slower growth

WASHINGTON – Despite expectations for slower growth of both gross domestic product and retail sales, the economy should continue to do well the remainder of this year, National Retail Federation chief economist Jack Kleinhenz said today. “No one can accurately forecast what surprises the next year might hold, but the foundation of the economy is […]
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  1. Data & Insights

Mastercard to raise credit and debit card fees

WASHINGTON – Almost immediately after agreeing to reduce “swipe” fees charged to merchants to process credit card transactions, Mastercard plans to increase fees for both credit and debit card transactions by more than $250 million this month, the Merchants Payments Coalition said Wednesday. “This new increase proves the credit card companies are continuing to take […]
3 min read
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  1. Trends & External Forces

NACDS promotes three staff members in key roles

ARLINGTON, Va. — The National Association of Chain Drug Stores (NACDS) has promoted three staff team members to roles deemed critical for the association and the industry it serves. “These promotions position NACDS for the future of retail healthcare and new opportunities for pharmacy services,” NACDS president and CEO Steven C. Anderson said in announcing […]
2 min read
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  1. Data & Insights

Squeezing Time.

The Persistence of Memory by Salvador Dali. This post was inspired by a conversation with and informed by content provided by Chris Outram, EVP, Head of Blockchain for Publicis Groupe Media ,who provides ongoing coaching and homework to keep me updated on Web 3 which Publicis defines as a constellation of AI, Blockchain, and XR […]
5 min read
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  1. Department & Category

Grocerants: Winning Big Time, and Here’s How to Capitalize

  They call me the Grocerant Guru®, and for good reason. In 1996, I wasn’t just spotting a trend, I was defining a whole new niche in the food industry: the grocerant. Back then, I saw a unique opportunity – a place where grocery stores and restaurants collided. I coined the term “grocerant” to describe […]
3 min read
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  1. Trends & External Forces

In Evolving Industry Landscape, Changes in Big-Box Retail Tell a Fascinating Story

At a time when the commercial real estate landscape is evolving with unprecedented speed, changes in big-box retail are an important storyline. Appreciating how and why big-box concepts have thrived in a post-pandemic environment, and understanding the logic behind decision making with regard to everything from store layouts to merchandising, is an important first step […]
3 min read
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  1. Department: Consumer Durables

Nike Pivots, Embraces Wholesale Once Again

Amid faltering demand for shoes and clothing as well as slipping digital sales, Nike Inc. said last week that it will bank a lot more on the thing it has spent the past several years turning away from: other retailers. Executives discussed those plans on Nike’s earnings call, during which it announced that while fiscal […]
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  1. Technology & Innovation

Target poised for renewed growth

MINNEAPOLIS — Target Corp. achieved stunning profit growth in fiscal 2023 despite continued soft sales that ameliorated somewhat over the second half. Looking to the future, management expects to reignite growth by reinforcing, refining and enhancing the strengths that have driven top- and bottom-line expansion for the retailer over the past decade. No strategic reset […]
4 min read
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  1. Trends & External Forces

Worldpay 2024 Global Payments Report: Covid pandemic drives ‘monumental’ rise in digital wallets adoption

The UK is entering a golden era of payments driven by a digital wallet boom, according to Worldpay’s Global Payments Report 2024. The report, which provides analysis of the payments landscape across 40 countries, indicates that by 2027, digital wallets are expected to comprise half of all e-commerce spend in the UK, worth £203.5 billion. […]
3 min read
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  1. Shopper & Customer

Progressive Grocer’s 75th Consumer Expenditures Study is Insightful

  Insights of consumers are a tool that every marketing team can benefit from. In the case of Progressive Grocer, they go directly to shoppers to explore not only what they’re buying in supermarkets, but also why they’re making certain decisions.  In a great article by Jenny McTaggart the insights are easy to absorb. Steven […]
12 min read
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  1. Shopper & Customer

NRF: ‘Resiliency of Consumers’ will Drive Retail Sales Growth in 2024

The National Retail Federation (NRF) projects that U.S. retail sales for 2024 will increase by 2.5% to 3.5% compared to the previous year, totaling between $5.23 and $5.28 trillion. That’s slightly less than the 3.6% increase seen in 2023, which saw sales reach $5.1 trillion, but it’s in line with the 10-year pre-pandemic average annual […]
2 min read
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  1. Trends & External Forces

NRF forecasts retail sales to reach at least $5.23 trillion in 2024

WASHINGTON – The National Retail Federation today forecast that retail sales will increase in 2024 between 2.5% and 3.5% to between $5.23 trillion and $5.28 trillion. The announcement was made during NRF’s fourth annual State of Retail & the Consumer virtual discussion on the health of American consumers and the retail industry. “The resiliency of consumers continues […]
2 min read
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  1. Retailer Media
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  10. Trends & External Forces

Kroger Delivers its First-Party Data to the Yahoo DSP

Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger, powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results. While off-site advertising […]
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  1. Channel: Ecommerce & Digital
  2. Channel: Grocery - Natural
  3. Department: Nonfood
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  10. Stores & Formats

Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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  1. Trends & External Forces
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  3. Department: Food
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  10. Stores & Formats

Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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