Data & Insights 16 ways to improve Average Order Value during the holidays Is average order value important? Of course, it’s a key metric that e-commerce brands should focus on during this holiday season. Increasing the average order value directly boosts your store’s revenue, increases customer loyalty, and retention and reduces churn rate. How Does Average Order Value Influence Customer retention? If a customer spends a lot on […] Latest Shipment November 9, 2023November 9, 2023 6 min read Data & InsightsDeliveryShoppersHoliday & EventsPricing & PromotionsAmazonCustomer ExperienceMarketing: TradeMarketing: Loyalty & SubscriptionTrends: FinanceBNPLPackagingReturnsStrategyMarketing: Direct & PersonalizationOperations & Supply ChainESG and CSRDept. NonfoodDept. HBCConsumersMarketing: Social MediaPodcastsDept. OTCEconomyMeta (Facebook)Dept. Apparel 0 Saving Bookmark this article Bookmarked
Media & Marketing Electronics retailer Maplin deploys new TrueLayer payments app as it goes live in Shopify App Store FinTech firm, TrueLayer, reports that its new payments app is now live in the Shopify App Store, allowing UK and EU merchants to add open banking payments to their checkout. Electronics retailer Maplin has gone live with the app, with further partners to be announced soon. The move enables Shopify merchants to add instant bank […] Retail Technology Innovation Hub November 9, 2023November 9, 2023 2 min read ShopifyMarketing: Social MediaTechnology & InnovationTwitterPartnershipsDept. NonfoodTrends: FinanceInternational - UKTescoExecutivesData & InsightsQ CommerceShoppersTech: RoboticsConsumers 0 Saving Bookmark this article Bookmarked
Trends & External Forces NRF: Holiday Spending Could Top $966B, but Shift from Goods to Services Continues The National Retail Federation (NRF) is predicting robust holiday sales, with U.S. spending forecast to climb 3%-4% over 2022, generating between $957.3 billion to $966.6 billion. While the 2023 growth rate is lower than in recent years, when stimulus spending helped inflate retail sales, it’s in line with the average annual holiday increase of 3.6% […] Retail TouchPoints November 4, 2023November 4, 2023 2 min read Holiday & EventsConsumersPredictions and ForecastsTechnology & InnovationData & InsightsCOVID19EconomyAssociatesMarketing: Social MediaMarketing: TradeTrends: FinanceBNPLExecutivesPricing & PromotionsDept. NonfoodAI 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon unveils buy now, pay later option from Affirm for small business owners Amazon is rolling out its first buy now, pay later checkout option for small business owners via fintech player Affirm, CNBC has learned. CNBC November 2, 2023November 2, 2023 < 1 min read AmazonTechnology & InnovationTrends: Finance 0 Saving Bookmark this article Bookmarked
Media & Marketing FreedomPay research: One in five Brits don’t trust digital wallets amid £138 billion decade shift UK digital wallet transactions across retail, leisure and hospitality are set to rise to £210 billion by 2033, while cash usage halves, according to research from FreedomPay and Retail Economics, supported by a UK consumer survey across 2,000 households. The nearly £138 billion shift to digital wallets over the next decade comes as 46.3% of […] Retail Technology Innovation Hub October 25, 2023October 25, 2023 2 min read Marketing: Social MediaTwitterTechnology & InnovationInternational - UKConsumersPredictions and ForecastsShoppersOmnichannelInclusivityESG and CSRResults & InvestmentExecutivesData & InsightsMarketing: Loyalty & SubscriptionMarketing: In StoreThick DataTrends: FinanceBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer Three ways financial services brands can better help young people navigate the cost of living crisis For most younger consumers, the rising cost of living represents the first experience of a challenging economic environment. Already, a quarter of 18-24 year olds say they are uncomfortable with their debt levels, while more than four in ten of this age group expect their debt levels to increase over the next year. With less […] Mintel October 24, 2023October 24, 2023 5 min read ConsumersResults & InvestmentTechnology & InnovationData & InsightsTrends: FinanceInternational - UKPartnershipsDept. NonfoodBNPLEconomyMarketing: UGCSustainabilityMarketing: Social MediaMarketing: Loyalty & SubscriptionESG and CSR 0 Saving Bookmark this article Bookmarked
Shopper & Customer Understanding and Overcoming eCommerce Cart Abandonment eCommerce cart abandonment is a pervasive challenge that businesses across the globe grapple with. According to the Baymard Institute, the average documented online shopping cart abandonment rate is about 70 percent, a figure that can be disconcerting for any business. This means that seven out of ten online shoppers add items to their cart and […] Wiser Retail Strategies October 24, 2023October 24, 2023 7 min read ShoppersOperations & Supply ChainDeliveryMarketing: UGCConsumersTargetData & InsightsTechnology & InnovationCustomer ExperienceGoogleHoliday & EventsESG and CSRMarketing: Social MediaThick DataPricing & PromotionsMerchandisingMarketing: In StoreResults & InvestmentTrends: FinanceBig DataMarketing: Loyalty & SubscriptionMarketing: TradeMarketing: Direct & PersonalizationBNPLDept. ApparelAmazon 0 Saving Bookmark this article Bookmarked
Data & Insights Streamlining Your Checkout Page for success this Holiday Season Did you know that 7 in 10 customers abandon their cart?(statista). The number one reason for cart abandonment is the additional charges levied during checkout. Streamlining your checkout processes and making sure that your checkout page provides as much information as it can,is a key factor to turning a potential customer into an actual customer. […] Latest Shipment October 18, 2023October 18, 2023 4 min read Data & InsightsDeliveryShoppersHoliday & EventsOperations & Supply ChainMarketing: Direct & PersonalizationReturnsPricing & PromotionsMarketing: TradeTrends: FinanceBNPLCustomer ExperienceConsumersTargetGovernmentMarketing: Social MediaMarketing: BrandMeta (Facebook)PodcastsStore Location 0 Saving Bookmark this article Bookmarked
Shopper & Customer Inmar Intelligence 2023 Holiday Spending Survey Reveals Continued High Prices Will Make Savings Critical Inmar Intelligence, a leading data platform company, today published the results from its 2023 Holiday Spending Survey, which unveiled insights about consumer spending behavior and trends in advance of the upcoming holiday season. Inmar Intelligence October 18, 2023October 18, 2023 2 min read Holiday & EventsShoppersConsumersAgenciesThick DataData & InsightsPricing & PromotionsMarketing: TradeEconomyPredictions and ForecastsExecutivesBNPLMarketing: In StoreMarketing: Loyalty & SubscriptionTechnology & InnovationTrends: Finance 0 Saving Bookmark this article Bookmarked
Technology & Innovation QuoteMachine closes $3.7 million seed funding round to accelerate high value sales for SMBs QuoteMachine has closed $3.7 million in seed funding led by Manresa Ventures with additional investments from Clocktower Technology Ventures and Precursor Ventures. The startup, whose retail software platform enables SMBs to scale their big ticket sales and tailored sales experiences involving human interactions, has raised $4.6 million to date. It intends to use the capital […] Retail Technology Innovation Hub October 17, 2023October 17, 2023 2 min read Technology & InnovationData & InsightsShoppersPartnershipsResults & InvestmentCustomer ExperienceTrends: FinanceOperations & Supply ChainExecutives 0 Saving Bookmark this article Bookmarked
Shopper & Customer Is Cash King Again? UK Consumer Spending Habits in a Cost of Living Crisis There were very few industries that weren’t affected by the COVID-19 pandemic, and the UK finance industry was no exception. Driven by restrictions on physical locations, the industry as a whole forged a greater reliance on digital channels. The move to a predominantly digital model was a long-time coming, innovations in financial technology have created […] Mintel October 13, 2023October 13, 2023 5 min read ConsumersResults & InvestmentInternational - UKData & InsightsTechnology & InnovationCOVID19EconomyTrends: FinancePredictions and ForecastsDept. NonfoodGovernmentHealth & WellnessStrategyMarketing: Social MediaPricing & PromotionsMetaverse 0 Saving Bookmark this article Bookmarked
Shopper & Customer How GSN Makes Buying Fine Jewelry Friction-Free and Fiscally Responsible Gem Shopping Network (GSN) has carved a unique space in the shoppable media market: Its primary business is still conducted via linear television, akin to the Home Shopping Network and QVC, but it also is growing significantly through connected TV (CTV) and streaming platforms like Apple TV, Roku and YouTube. And thanks to a seamless […] Retail TouchPoints October 11, 2023October 11, 2023 5 min read ConsumersShoppersMarketing: BroadcastMarketing: Social MediaStreamingTrends: FinanceBNPLOmnichannelMarketing: Digital MediaStrategyPartnershipsTargetExecutivesDept. ApparelTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Trends & External Forces The Role Of Business Credit Cards In E-Commerce Retail If you’re the new owner of an e-commerce business, then you’re already off to a great start. The e-commerce world has been on an incredible upward trajectory — with 70% of Americans shopping online, it’s clear that digital selling is the future of business. In this dynamic market, building up your business credit is key, […] Retail Minded October 3, 2023October 3, 2023 3 min read Results & InvestmentLegal & CriminalPredictions and ForecastsTrends: FinanceShoppersPricing & PromotionsPepsiCoDept. Fuel 0 Saving Bookmark this article Bookmarked
Retailer Media Buy Now, Pay Later … And Then Launch A Retail Media Network? Klarna is best known as a buy-now, pay-later (BNPL) service for ecommerce purchases. But don’t be surprised if you see the Swedish payments company eventually launch its own retail media network, joining what has become a very crowded landscape. “There are plenty of them, and I see more and more popping up,” says Klarna’s CMO, David […] AdExchanger October 3, 2023October 5, 2023 < 1 min read Marketing: Retail MediaData & InsightsTrends: FinancePredictions and ForecastsExecutivesBNPL 0 Saving Bookmark this article Bookmarked
Shopper & Customer One in five shoppers now pay for groceries in installments: report [[“value”:” TOP TAKEAWAYS Of the 60% of consumers who have used some type of installment payment plan in the past 12 months, 34% have done so to purchase groceries Clothing and accessories represent the most popular category for installments at 40% 73% share of bridge millennials who used installment plans over the past […] Supermarket News September 30, 2023September 30, 2023 2 min read ConsumersShoppersEconomyTechnology & InnovationResults & InvestmentHoliday & EventsData & InsightsGovernmentTrends: FinanceDept. ApparelPredictions and ForecastsStrategyThick DataBNPL 0 Saving Bookmark this article Bookmarked
Data & Insights Behind the Retail Checkout: The Importance of Tokenization and Data Portability A frictionless checkout experience and a need for data security and portability are crucial concerns for retailers and consumers alike. On one side, consumers demand payment optionality at checkout, while on the other, retailers strive to meet that challenge by utilizing various payment service providers (PSPs) and payment methods. It’s no wonder then that at […] John Lunn September 27, 2023September 27, 2023 2 min read Data & InsightsTechnology & InnovationConsumersLegal & CriminalShoppersTrends: FinanceExecutivesMarketing: In StorePredictions and ForecastsStore LocationStrategyPartnershipsBrick and Mortar 0 Saving Bookmark this article Bookmarked
Technology & Innovation All Saints founder Stuart Trevor unveils new fashion brand, powered by Stored payments technology All Saints founder Stuart Trevor is introducing a new eponymous brand that creates clothes solely from discarded material, and taps technology from Stored, a mobile payments startup. “I am excited to see our payment technology align with Stuart Trevor’s visionary approach. This partnership exemplifies our commitment to redefining the shopping experience, where sustainability and convenience […] Retail Technology Innovation Hub September 7, 2023September 7, 2023 2 min read Technology & InnovationDept. ApparelSustainabilityConsumersShoppersPartnershipsESG and CSRPredictions and ForecastsInternational - UKInternationalMarketing: Social MediaTrends: RetailTrends: FinanceMarketing: In StoreStore LocationOmnichannelTrends: ShoppingBrick and Mortar 0 Saving Bookmark this article Bookmarked
Shopper & Customer FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question. The folks at the Federal Trade […] Retail TouchPoints September 6, 2023September 6, 2023 4 min read ConsumersGovernmentShoppersLegal & CriminalData & InsightsDept. NonfoodCustomer ExperienceResults & InvestmentPredictions and ForecastsMarketing: Social MediaExecutivesTechnology & InnovationTrends: FinanceInclusivityMarketing: Loyalty & SubscriptionAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Top Marks: How Retailers Can Stay One Step Ahead of Savvy Back-to-School Shoppers For many retailers, the back-to-school season is one of the biggest events of the year — and 2023 is looking to be no exception. According to the National Retail Federation (NRF), total expected spending will be $890 per U.S. household for back-to-school shopping in 2023, for a total of $41.5 billion. Back to college looks to […] Ana Wright September 4, 2023September 4, 2023 4 min read ShoppersHoliday & EventsData & InsightsOperations & Supply ChainConsumersDept. NonfoodBOPISMarketing: TradeDept. ApparelCompetitionPricing & PromotionsGoogleAssociatesMarketing: In StoreTechnology & InnovationBrick and MortarDeliveryOwned Brands (Private Label)BNPLMarketing: Direct & PersonalizationTrends: FinanceThick DataStrategyStore LocationPredictions and ForecastsMarketing: UGCMarketing: Social MediaMarketing: Loyalty & SubscriptionEconomyESG and CSR 0 Saving Bookmark this article Bookmarked
Data & Insights 6 Consumer Trends Shaping 2023 Holiday Shopping Upcoming days to look forward to – Halloween, Thanksgiving, Black Friday, Cyber Monday, Christmas, Boxing day and New Year’s – which only means one thing for the e-commerce stores. THE BUSIEST SHOPPING SEASON OF THE YEAR. 59% of US consumers planning to shop online this year, and 63% of consumers are planning to spend more […] Latest Shipment August 31, 2023August 31, 2023 5 min read Data & InsightsConsumersDeliveryHoliday & EventsShoppersTrends: ConsumerMarketing: Social MediaESG and CSRStrategyEconomyDept. NonfoodCustomer ExperienceTrends: FinanceTikTokBNPLAmazonThick Datasocial commerceData VisualizationPricing & PromotionsMeta (Facebook)Predictions and ForecastsSustainabilityCompetitionOperations & Supply ChainMarketing: Loyalty & SubscriptionBrick and MortarTargetTechnology & InnovationConsultingShopifyMetaverseMarketing: UGCMarketing: TradeTrends: Retail 0 Saving Bookmark this article Bookmarked
Technology & Innovation The impact of payment methods on casino growth Payment methods with fast transactions are in high demand in the casino space. Everyone wants an app that can process deposits instantly. And when they need to withdraw their winnings, they expect their banking partners to facilitate quick withdrawals. Surprisingly, wire transfers are still a popular payment option in the casino sector despite processing payments […] Retail Technology Innovation Hub August 28, 2023October 5, 2023 4 min read Technology & InnovationCryptoDept. NonfoodDept. Toys & GamesblockchainLegal & CriminalMarketing: In StorePartnershipsPredictions and ForecastsInternational - North AmericaTrends: Finance 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon expands BNPL offering to other retailers’ sites [[“value”:”Tens of thousands of retailers with the Amazon Pay checkout option can now offer buy now, pay later financing to shoppers.”]] RetailDive August 18, 2023August 18, 2023 < 1 min read AmazonTrends: FinanceBNPLShoppers 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Pay Adds BNPL Option for Prime Visa and Amazon Visa Cardholders Prime Visa and Amazon Visa cardmembers can now make equal monthly payments for items they purchase on tens of thousands of participating online retail sites when they use Amazon Pay. Consumers will be able to split payments across six or 12 months at 0% APR on purchases of $50 or more. Eligible Prime Visa and […] Retail TouchPoints August 15, 2023August 15, 2023 < 1 min read AmazonTrends: FinanceBNPLMarketing: Social MediaConsumersAcquisitionPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Technology & Innovation Apple spotlights global fintech ambitions with ‘Pay the Apple Way’ campaign Digital out-of-home ads in the U.S. and U.K. and tie-ups with a slew of TikTok creators are designed to promote the convenience of Apple Pay. MarketingDive August 3, 2023August 3, 2023 < 1 min read Trends: FinanceTechnology & InnovationTikTokMarketing: Social MediaMarketing: OOHDelivery 0 Saving Bookmark this article Bookmarked
Shopper & Customer A cross-border spotlight: How to market to the Canadian Gen Z audience It’s not an easy time for anyone to be navigating the world right now – what with economic, social and environmental headlines constantly reminding us of the instability of things. It’s even more difficult for Gen Zs; individuals who have experienced setbacks and missed out on milestones thanks to the pandemic but still need to […] Mintel July 27, 2023July 27, 2023 4 min read ConsumersTechnology & InnovationAIInternational - North AmericaDept. NonfoodPredictions and ForecastsESG and CSRResults & InvestmentHealth & WellnessMarketing: Direct & PersonalizationData & InsightsMarketing: Social MediaEconomySustainabilityTrends: FinanceTikTokDept. ApparelBNPLCOVID19Dept. GroceryShoppersPodcastsOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Trends & External Forces Fraud is Taking a Financial Toll on the Retail Industry The retail industry is impacted by fraud every day — and oftentimes every hour — as incidents continue to run rampant. Bad actors infiltrate both small and large businesses regularly, resulting in billions of dollars in losses for retailers each year. In fact, fraud cost Americans nearly $8.8 billion in 2022, with 2.4 million consumers […] Blair Cohen July 20, 2023July 20, 2023 3 min read Legal & CriminalConsumersTechnology & InnovationResults & InvestmentAIShoppersData & InsightsTrends: FinanceBNPLReturnsDept. NonfoodCustomer ExperienceMarketing: Social MediaOperations & Supply ChainCOVID19SustainabilityGovernment 0 Saving Bookmark this article Bookmarked
Shopper & Customer How E-Commerce Can Harness Payments Innovation to Meet Consumer Demands for Back-to-School In today’s ever-evolving digital landscape, the checkout process has emerged as a pivotal moment for online merchants to not only differentiate themselves from competitors but also deliver an exceptional shopping experience for their customers. As the demand for convenience continues to grow and new payment methods gain popularity, retailers must understand how to best leverage […] Rob Gatto July 20, 2023October 5, 2023 2 min read ConsumersHoliday & EventsShoppersTechnology & InnovationDept. NonfoodCOVID19Data & InsightsMarketing: TradeAcquisitionMarketing: Loyalty & SubscriptionPredictions and ForecastsTrends: FinanceBrick and MortarHealth & WellnessGooglePricing & PromotionsResults & Investment 0 Saving Bookmark this article Bookmarked
Retail Operations Sweaty Betty deploys NewStore mobile first omnichannel platform in UK and Ireland stores Sweaty Betty has rolled out NewStore’s mPOS solution in 73 stores across the UK and Ireland. By replacing its legacy PoS with this tech, the London-based brand now runs its retail operations entirely on iPhone, laying the groundwork for its omnichannel transformation. “Sweaty Betty has quickly grown from a small London boutique to an international […] Retail Technology Innovation Hub July 19, 2023July 19, 2023 2 min read OmnichannelTechnology & InnovationShoppersAssociatesMarketing: Social MediaInternational - UKTwitterBrick and MortarDept. NonfoodStrategyOperations & Supply ChainInternationalCustomer ExperienceExecutivesTrends: FinanceBNPL 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Sees Record-Setting Prime Day Sales The Seattle Times reports that “Amazon marked its largest sales day ever Tuesday, the start of a two-day Prime Day sales event that saw shoppers spend billions to buy more than 375 million items, the tech and e-commerce giant said Thursday after the sale ended. “Prime Day spending in the U.S. clocked in at $12.7 […] MorningNewsBeat July 14, 2023July 14, 2023 2 min read AmazonHoliday & EventsData & InsightsTechnology & InnovationDept. NonfoodShoppersInsight ProvidersBNPLConsumersCOVID19Trends: FinanceMarketing: Loyalty & SubscriptionStore LocationDelivery 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Prime Day 2023 Marks Biggest Day of Sales in Amazon History July 11, 2023, the first day of Amazon’s annual Prime Day sale, was not just the largest single sales day in Amazon’s history, it was also the biggest day for ecommerce sales thus far this year, according to Adobe. Data from Adobe Analytics showed that U.S. consumers spent a total of $12.7 billion over the two-day event, up […] Retail TouchPoints July 14, 2023July 14, 2023 2 min read AmazonHoliday & EventsTechnology & InnovationData & InsightsConsumersTrends: FinanceBNPLMarketing: TradeMarketing: BroadcastMarketing: Social MediaEconomySustainabilityShoppersPricing & PromotionsMarketing: VoiceAssociatesMarketing: Loyalty & SubscriptionExecutivesDept. ApparelBrick and MortarDept. HBC 0 Saving Bookmark this article Bookmarked
Retailer Media Channel: Mass Corporate Strategy Partnerships & Alt Profit Media & Marketing Retailer Media Agencies & Vendors Data & Insights Shopper & Customer Trends & External Forces Kroger Delivers its First-Party Data to the Yahoo DSP Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger, powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results. While off-site advertising […] Written by Retail TouchPoints May 2, 2024May 2, 2024 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Technology & Innovation Amazon services outpace retail growth in Q1 The e-commerce giant’s third-party services, advertising, subscriptions and cloud unit generated double-digit revenue increases in the period. Written by RetailDive May 1, 2024May 2, 2024 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Channel: Grocery - Natural Department: Nonfood Corporate Finance Media & Marketing Retailer Media Data & Insights International Technology & Innovation Stores & Formats Amazon tops expectations for revenue, earnings SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […] Written by MMR May 1, 2024May 2, 2024 Saving Bookmark this article Bookmarked
Channel: Grocery Acquisitions, Divestitures & Mergers 5 things top news: Kroger tries to strengthen merger deal The most impactful news in the grocery industry for the week ending April 26 Written by Supermarket News April 30, 2024April 30, 2024 Saving Bookmark this article Bookmarked
Trends & External Forces Department & Category Department: Food Department: HBC Corporate Strategy ESG Technology & Innovation Trends & External Forces Associates & Employees Stores & Formats Walmart to close all 51 health centers BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […] Written by MMR April 30, 2024May 1, 2024 Saving Bookmark this article Bookmarked