Merchandising

articles on merchandising and category management

  1. Operations & Supply Chain

Changing the Narrative: Transforming Product Returns Into a Growth Opportunity

Changing the Narrative: Transforming Product Returns Into a Growth Opportunity Product returns are a core part of the customer journey. The digital and physical shopping experience boundaries are a thing of the past. Customers are seamlessly navigating from discovery to consideration and the transaction process and have the product fulfilled in the most convenient way, […]
6 min read
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  1. Channel: Grocery

Hy-Vee Taps Agency Alum as New CMO, Sets Sights on Retail Media Growth

Since launching its retail media network, RedMedia, in September 2023, Hy-Vee has been focused on building out its media offerings and capabilities. Now, to support this long-term growth vision, the grocery retailer has hired a new EVP and Chief Marketing Officer (CMO), who also will act as President of RedMedia.  Jessica Hendrix will begin her tenure […]
2 min read
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  1. Media & Marketing

East of England Co-op inks deal to roll-out Pricer digital platform across all its food stores

East of England Co-operative Society, one of the largest regional co-operatives in the UK, has signed an agreement with Pricer for an installation worth 50 MSEK in all 120+ of its food stores and involving the cloud-based platform Pricer Plaza and digital labels. It has selected Pricer’s in-store automation and communication solution and the latest […]
2 min read
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  1. Merchandising

Central Co-op completes electronic shelf edge labels rollout

Central Co-op, has announced the successful rollout of electronic shelf edge labels (ESELs) in 260 stores. The technology marks a significant advancement in the retail industry – streamlining operations, enhancing customer experience and driving sustainable practices. Key highlights of the rollout include total labels in… This story continues at Central Co-op completes electronic shelf edge […]
< 1 min read
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  1. Channel: Grocery

Hy-Vee hires former Saatchi & Saatchi X chief

WEST DES MOINES, IOWA — Hy-Vee, Inc. announced the hiring of Jessica Hendrix to oversee the regional grocery chain’s marketing and retail media network. Hendrix is joining Hy-Vee as executive vice president, chief marketing officer, and president of Hy-Vee’s retail media network, RedMedia, beginning on April 16. She will oversee Hy-Vee’s marketing efforts and serve […]
2 min read
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  1. Data & Insights

The Power of Storytelling to Increase Retail Market Share

In the world of retail, storytelling emerges not just as a method of engagement but as a potent strategy to captivate buyers and significantly influence their purchasing decisions. The essence of storytelling transcends mere facts, harnessing a narrative-driven approach to forge a deeper connection with the audience and their strategy. When brands adeptly intertwine storytelling […]
2 min read
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  1. Trends & External Forces

FMI: health and wellness support becoming a pillar for grocers

ARLINGTON, Va. — Building on burgeoning consumer interest in the link between health and nutrition, the grocery industry aims to raise its profile as a destination for a broad and expanding range of products and services that support customers’ well-being. Executives at FMI – The Food Industry Association recently examined the trend during a briefing […]
3 min read
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  1. Media & Marketing

FMI laying foundation to make grocers nonfoods destination

JACKSONVILLE, Fla. — Supermarket operators have sold nonfood products for decades, but they still aren’t getting their fair share of the business. Despite the frequent trips that shoppers make to the grocery store, the channel only accounts for 8% of volume in the health and beauty care, household products and general merchandise categories, according to […]
3 min read
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  1. Channel: Dollar/Value

Dollar Tree retrenching after disappointing Q4

CHESAPEAKE, Va. — Dollar Tree Inc. reported disappointing quarterly earnings and offered a downbeat outlook on March 13 and announced plans to shutter about 1,000 stores, nearly all of which operate under its Family Dollar banner. As part of an ongoing portfolio review, company executives have identified some 600 Family Dollar stores to close in […]
2 min read
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  1. Data & Insights

What Brands Need To Know To Build a Healthy D2C Strategy DSI

“Long term, definitely, you want to be able to get to that point of direct to consumer because of the wealth of data that you get … [and] that control as well … And you can see many brands out there are all testing the water, so you don’t want to be the last one […]
9 min read
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  1. Stores & Formats

Couche-Tard Deploys Unified Supply Chain and Planning Solution in North America

Alimentation Couche-Tard, which operates Couche-Tard convenience stores in Canada and Circle K stores in the U.S., will deploy technology from Relex Solutions designed to enhance inventory management and in-stock positions. Relex’s AI- and machine learning-powered solutions include demand forecasting, replenishment and advanced space and floor planning functionalities. Integrating these systems will help Couche-Tard improve its […]
< 1 min read
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  1. Shopper & Customer

Progressive Grocer’s 75th Consumer Expenditures Study is Insightful

  Insights of consumers are a tool that every marketing team can benefit from. In the case of Progressive Grocer, they go directly to shoppers to explore not only what they’re buying in supermarkets, but also why they’re making certain decisions.  In a great article by Jenny McTaggart the insights are easy to absorb. Steven […]
12 min read
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  1. Shopper & Customer

Creating Buzz For Product Launches Through Experiential Marketing

Have a new product that you’re getting ready to launch? You can’t just put it on a store shelf or make it available and hope people find it – you’ve got to promote it if you want a shot at it being successful. And while conventional marketing like print, online, television and radio advertising still […]
4 min read
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  1. Corporate Strategy

Macy’s CEO Addresses the Retailer’s Future

For Tony Spring, who took over as CEO of Macy’s Inc. in February, the last month-plus has been a true test of his leadership skills as well as a peek into his future vision for the iconic retail organization. During a keynote presentation earlier this week at Shoptalk in Las Vegas, Spring detailed the transformation […]
2 min read
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  1. Shopper & Customer

Kohl’s Expands Home Assortment 40%, Seeks to Become Seasonal Décor Destination

Kohl’s has increased its assortment of home décor items by 40%, adding new categories and elevating its mainstay bedding and bath products with more modern aesthetics and frequent pattern and color injections. The retailer also is positioning itself as a seasonal décor destination, promising 60% newness in home and holiday décor seasonally as a strategy […]
2 min read
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  1. Merchandising

Speak the CFO’s Language To Grow Digital Shelf Investments DSI

“A lot of business cases, they depend on internal efficiency gains. But if you don’t measure this … then it will never lead to project success or success on the digital shelf … Have a measuring mindset.”            — Ilse Goverts-van Kesteren, Lead Business Consultant, Wunderman Thompson When Wunderman Thompson asked […]
10 min read
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  1. Data & Insights

Utilizing the External Data Boom for Digital Shelf Optimization

Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. This comparison, however, has its limits. While customers come to browse the physical shelf, your digital shelf goes […]
5 min read
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  1. Corporate Strategy

Ulta Beauty Plans 2025 Expansion to Mexico

Ulta Beauty, which posted strong financial results for 2023, will move into Mexico next year as part of a joint venture with global brands operator Axo. The retailer’s $11.2 billion in net sales for FY 2023, which ended Feb. 3, 2024, was 9.8% higher than the previous year, fueled by a comparable sales rise of […]
< 1 min read
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  1. Data & Insights

Why a Successful Retail Data Migration Requires a Data-First Approach

Large retailers are under constant pressure to keep up with new and ever-changing customer demands. At the same time, they’re also grappling with sometimes volatile global supply chains and massive amounts of data — everything from sales and inventory data to pricing and customer insights. It’s a significant undertaking. As more organizations continue their digital […]
4 min read
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  1. Channel: Dollar/Value

Dollar Tree To Close 1,000 Stores

Dollar Tree said yesterday that it will close 1,000 stores – most of them Family Dollar units – over the next few years, a decision that Axios describes as “a reversal of the retailer’s rapid expansion, which included its 2015 acquisition of Family Dollar.” Six hundred Family Dollar stores are slated to close before the […]
2 min read
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  1. Merchandising

Maximizing Your Trade Show Success: A Post-Exhibition Game Plan for CPG Brands

Expo West begins today, and for the next few days many brands will experience a whirlwind of networking, handing out samples, schmoozing at after-hours events, and starting potential business deals. Once it all wraps up, though, now what? Well, then it’s time to turn that momentum into tangible success. You’ve invested time, money, and energy […]
4 min read
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  1. Channel: Dollar/Value

Dollar Tree to Close 600 Family Dollar Stores by August, Another 400 as Leases Expire

Dollar Tree Inc. will shutter approximately 600 Family Dollar stores in the first half of its 2024 fiscal year, which began Feb. 4, 2024. The discount retailer also plans to close an additional 370 Family Dollar stores and 30 Dollar Tree locations over the next several years as each store’s current lease expires. The retailer […]
2 min read
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  11. Merchandising

Could AI Be Your Next Stylist? Consumers Are Ready

Keeping up with nanosecond social media trends is a never-ending challenge for retail brands and shoppers. In addition to responding to these fast-paced microtrends, merchandisers face increased pressure to incorporate cutting-edge personalization techniques that drive authentic shopping experiences and cultivate brand loyalty. So, what’s the answer to remaining innovative and on-trend in 2024? According to […]
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  1. Media & Marketing
  2. Channel: Grocery
  3. Media & Marketing

Kroger considers Disney+ perk for grocery delivery members

​US retail giant Kroger is reportedly in talks with the Walt Disney Company to offer the Disney+ streaming service as a benefit to paying members of its Kroger Boost grocery delivery programme. The post Kroger considers Disney+ perk for grocery delivery members appeared first on Retail Insight Network.
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  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Ecommerce & Digital
  4. Channel: Mass
  5. Data & Insights
  6. Technology & Innovation
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  8. Associates & Employees
  9. Stores & Formats

Sam’s Club Expands Store Rollout of AI-Powered Exit Tech

Walmart-owned Sam’s Club says it’s turning to artificial intelligence to speed up its own exit technology. Instead of requiring store staff to check members’ purchases against their receipts when leaving the store, Sam’s Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the […]
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