Retail Ecosystem ThredUp, The RealReal take different paths to profitability [[“value”:”Both online resale companies are focusing more on consignment and are exploring other, higher-margin revenue streams as well.”]] RetailDive August 10, 2023August 10, 2023 < 1 min read Recommerce 0 Saving Bookmark this article Bookmarked
Trends & External Forces Secondhand luxury watch prices slump to near two-year low after a pandemic run [[“value”:”Experts had warned that a bubble could burst along with cryptocurrency and other trendy pandemic booms. But the recent declines appear to mark a stabilization.”]] CNBC August 3, 2023August 3, 2023 < 1 min read COVID19RecommerceCrypto 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Enhances Refurbished Items Program to Support Marketplace Sellers Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […] Retail TouchPoints August 2, 2023August 2, 2023 < 1 min read WalmartRecommerceShoppersPepsiCoMerchandisingMarketing: Social MediaSustainabilityReturnsPricing & PromotionsPredictions and ForecastsPartnerships 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Enhances Refurbished Items Program to Support Marketplace Sellers Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […] Retail TouchPoints August 2, 2023August 2, 2023 < 1 min read WalmartRecommerceShoppersPepsiCoMerchandisingMarketing: Social MediaSustainabilityReturnsPricing & PromotionsPredictions and ForecastsPartnerships 0 Saving Bookmark this article Bookmarked
Stores & Formats Carhartt Expands its Resale Program to Retail Stores Following the successful pilot launch of its resale program dedicated to extending the life of workwear and reducing clothing waste, workwear brand Carhartt, in partnership with Trove, announced last week that it will expand Carhartt Reworked to accept trade-in at 35 company retail stores effective immediately and begin mail-in trade-in starting in late 2023. Beginning July 19, participating Carhartt retail […] Joe Keenan July 26, 2023July 26, 2023 < 1 min read Brick and MortarRecommerceSustainabilityDept. ApparelPress ReleasePartnershipsMarketing: In Store 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain How and Why to Achieve a Circular Supply Chain Manufacturers, businesses and all organizations within the retail supply chain have had to constantly develop groundbreaking solutions to maintain the production of high-quality goods due to rising costs and limited access to raw materials, especially since the onset of the pandemic. As a result, traditional linear supply chain strategies have given way to new ones […] Josh Tsui July 19, 2023July 19, 2023 4 min read Operations & Supply ChainSustainabilityTechnology & InnovationReturnsData & InsightsConsumersDeliveryESG and CSRPartnershipsShoppersExecutivesStore LocationCOVID19EconomyPredictions and ForecastsRecommerceResults & Investment 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Brooks Running Launches a ‘Recommerce’ Program Brooks Running announced the launch of ReStart, a new recommerce program that will refurbish and resell gently used Brooks footwear in the U.S. Brooks partnered with Trove, a provider of branded resale for more than a decade and the recommerce partner to many leading brands, to power ReStart. The ReStart program will incorporate three grade ranges — Like […] Joe Keenan July 6, 2023July 6, 2023 < 1 min read RecommerceSustainabilityDept. ApparelPartnershipsConsumersPress ReleasePredictions and ForecastsPop UpsESG and CSR 0 Saving Bookmark this article Bookmarked
Shopper & Customer Inside DVF’s New ReWrap Resale Platform In episode 408 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sarah Townsend, digital experience manager at DVF (Diane von Furstenberg), a global luxury fashion brand renowned for its iconic wrap dress and signature prints. Listen in as Townsend discusses why DVF decided to launch its new ReWrap resale program (0:50), how the fashion brand is […] Joe Keenan July 4, 2023July 4, 2023 < 1 min read Dept. ApparelShoppersCustomer ExperienceConsumersRecommercePodcastsPartnershipsMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Technology & Innovation AI Shopping Journeys: Finding the Right Balance When you browse an online store, chances are you’ve encountered a persistent chat bot lurking in the bottom right corner, eagerly offering its assistance to help you track your order, locate specific items, or handle other mundane tasks. Now, imagine a scenario where this chat bot steps out of its digital boundaries and guides you […] Andrew Sandoval June 20, 2023July 11, 2023 3 min read AITechnology & InnovationChatGPTData & InsightsGoogleMarketing: Social MediaTikTokRecommerceMeta (Facebook)StrategyAmazonHealth & WellnessDept. Natural / OrganicDept. ApparelBrick and MortarDept. Nonfood 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Ikea’s Chief Supply Chain Officer on Driving Transformation Ikea has set its sights on the U.S. in a new way: While the company has 52 retail locations in the country, it’s investing $2.2 billion to add more U.S. stores, expand its omnichannel options, and improve the customer experience for American shoppers. Speaking at the Home Delivery World conference in Philadelphia on Wednesday, Ikea’s […] Marie Albiges June 15, 2023June 15, 2023 2 min read Operations & Supply ChainShoppersBrick and MortarDeliveryOmnichannelSustainabilityPredictions and ForecastsCOVID19ConsumersTechnology & InnovationCustomer ExperienceMarketing: Loyalty & SubscriptionEconomyESG and CSRRecommerceKraftHeinz 0 Saving Bookmark this article Bookmarked
Corporate Strategy Retail TouchPoints Reveals Latest 40 Under 40 Award Winners Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic and diverse class of executives who have contributed to industry progress. The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX […] Retail TouchPoints May 23, 2023May 24, 2023 3 min read ExecutivesTechnology & InnovationOperations & Supply ChainMarketing: Retail MediaOmnichannelRestaurantsCannabisCustomer ExperienceShoppersInternationalMarketing: ShopperStrategyMarketing: Social MediaMerchandisingStreamingMarketing: TradePhilanthropyRecommercePartnershipsMondelezMarketing: BroadcastSustainabilityTrends: RetailAldiCPG: Adult BeverageData & InsightsDept. Adult BevDept. ApparelDept. HBCWalmartIndustry Conferences and EventsLowesAlbertsons / Safeway 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers Ebay Continues Trust Offensive with Acquisition of Certilogo Ebay’s spending spree is continuing with the acquisition of Certilogo, a provider of digital IDs and authentication tools for apparel and fashion goods. This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023. All three […] Retail TouchPoints May 18, 2023May 18, 2023 2 min read AcquisitionConsumersDept. ApparelTechnology & InnovationResults & InvestmentMarketing: Social MediaMarketing: In StoreRecommerceDept. NonfoodExecutivesShoppersDept. Sporting goods 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Traffic Trends #125: The Q1 Benchmark Report has Arrived! We’re excited to announce the release of our Q1 benchmark report, featuring the latest insights and trends in the retail industry. We’ll be diving into the data and highlighting key findings that will help you better understand consumer behavior and make informed decisions for your business. Plus, we’ll be sharing the most recent retail traffic […] Trakwell.ai (formerly Doorcounts) May 12, 2023July 11, 2023 2 min read Data & InsightsTechnology & InnovationAIStore LocationDeliveryCustomer ExperiencePredictions and ForecastsConsumersShoppersOperations & Supply ChainInternationalThick DataCOVID19International - UKDept. NonfoodBankruptcyMarketing: Direct & PersonalizationRecommerceSustainabilityDept. ApparelWeather 0 Saving Bookmark this article Bookmarked
Merchandising Diane Von Furstenberg and Archive team up to launch ReWrap resale programme Diane Von Furstenberg and Archive have partnered to launch the DVF ReWrap resale programme. ReWrap offers a search feature called Missed Connections that enables the DVF community to connect personally as they search for specific pieces to refresh their collections. The section will include a Diane in Search Of list where the designer herself puts […] Retail Technology Innovation Hub May 11, 2023May 11, 2023 2 min read PartnershipsRecommerceTechnology & InnovationMarketing: Social MediaTwitterOperations & Supply ChainStart UpsResults & InvestmentDept. FreshExecutivesDept. ApparelConsumersPricing & PromotionsAssociates 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Higher-income shoppers help ThredUp narrow loss, grow sales in Q1 The secondhand apparel site plans to reach a measure of profitability by Q4, but some analysts warn its growth plans could risk that. RetailDive May 10, 2023May 10, 2023 < 1 min read RecommerceShoppersDept. Apparel 0 Saving Bookmark this article Bookmarked
Retail Ecosystem ThredUp to list on alternative stock exchange: ‘We’re here to make a difference,’ CEO says [[“value”:”ThredUp is listing on the Long Term Stock Exchange, which is designed to promote sustainable principles and a long-term focus among investors and businesses.”]] CNBC May 9, 2023May 9, 2023 < 1 min read RecommerceExecutivesSustainability 0 Saving Bookmark this article Bookmarked
Retail Ecosystem ThredUp lists on alternative stock exchange The resale company will commit to a vision for sustainable and inclusive business practices on the Long-Term Stock Exchange. RetailDive May 9, 2023May 9, 2023 < 1 min read RecommerceSustainabilityInclusivity 0 Saving Bookmark this article Bookmarked
Retail Ecosystem ThredUp to list its stock on an alternate exchange ThredUp will dual list its shares on Nasdaq and the Long Term Stock Exchange (LTSE), which was created to promote sustainable business practices and long-term investing focus. “People are going to realize that the definition of profit that we have been using the last 25 years is wrong, and that what it means to make […] RetailWire May 9, 2023May 9, 2023 < 1 min read RecommerceSustainability 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Resale is Hot, but when it Comes to Making Money Many Brands are Out in the Cold Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they got by buying via resale. (Some are just as eager to tell you how much they sold a used item for.) But for those companies in the business of resale, money can be […] Retail TouchPoints May 4, 2023May 4, 2023 6 min read RecommerceConsumersSustainabilityShoppersPredictions and ForecastsExecutivesOperations & Supply ChainTechnology & InnovationDept. ApparelDept. OTCMarketing: Social MediaPodcastsPartnershipsOmnichannelResults & InvestmentCompetitionStrategyMerchandisingMarketing: Direct & PersonalizationDept. HBCCOVID19Marketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Container Store, Sam Edelman Join Rush to Resale The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting […] Retail TouchPoints May 3, 2023May 3, 2023 2 min read RecommerceDept. ApparelSustainabilityBrick and MortarExecutivesMarketing: In StoreDeliveryMarketing: Social MediaMeta (Facebook)Operations & Supply ChainShoppersMerchandising 0 Saving Bookmark this article Bookmarked
Retail Ecosystem The Container Store, ThredUp partner on ‘Closet Clean Out’ resale program The effort allows customers to resell gently worn items for shopping credit at The Container Store. RetailDive May 3, 2023May 3, 2023 < 1 min read RecommercePartnerships 0 Saving Bookmark this article Bookmarked
Retail Ecosystem EBay introduces ‘Certified by Brand’ luxury resale program The marketplace allows brands to scale their secondary market efforts, while shoppers gain access to more authenticated watches, handbags and jewelry. RetailDive April 28, 2023April 28, 2023 < 1 min read RecommerceShoppers 0 Saving Bookmark this article Bookmarked
Shopper & Customer How the Y2K Revival is Expanding True Religion’s Shopper Community True Religion, born in the Y2K era, is benefiting from its current cultural resurgence. Creative Director Zihaad Wells attributes the brand’s heightened relevance among Gen Zers to its strong heritage and distinct design elements: the arch logo, buddha design and, of course, its signature rope stitch. But Wells knows that to successfully acquire this coveted […] Retail TouchPoints April 28, 2023April 28, 2023 5 min read ConsumersPartnershipsShoppersMarketing: Social MediaDept. ApparelESG and CSRStrategyEconomySustainabilityMarketing: Loyalty & SubscriptionAcquisitionOperations & Supply ChainTechnology & InnovationResults & InvestmentRecommercePricing & PromotionsMarketing: BrandMeta (Facebook)UnileverBig DataExecutivesData & InsightsDept. NonfoodTikTok 0 Saving Bookmark this article Bookmarked
Technology & Innovation CircularX named 2023 Innovation Awards winner at Retail Technology Show 2023 in London Retail Technology Show 2023 has announced CircularX, which powers second-hand and pre-loved commerce capabilities, as the winner of its 2023 Innovation Awards. CircularX is a SaaS platform that enables both retailers and brands to design and launch omnichannel second-hand and pre-loved retail offers. Offering a white label solution, it also provides buyback, refurbishment and re-sale […] Retail Technology Innovation Hub April 28, 2023April 28, 2023 2 min read Technology & InnovationSustainabilityMarketing: Social MediaTwitterInternational - UKOmnichannelExecutivesEconomyConsumersShoppersRecommercePricing & PromotionsPartnershipsDept. NonfoodMarketing: In StoreData & InsightsDept. ApparelFlagship StoresVendorsUnilever 0 Saving Bookmark this article Bookmarked
Retail Ecosystem eBay predicts upbeat revenues off the back of refurbished goods and trainers EBay expects its current quarter revenue to be above Wall Street projections after beating its March-quarter earnings estimates. The US ecommerce giant has cited its strategy of focusing on product… The post eBay predicts upbeat revenues off the back of refurbished goods and trainers appeared first on Latest Retail Technology News From Across The Globe – […] ChargedRetail April 27, 2023April 27, 2023 < 1 min read RecommerceInternational - UKTechnology & InnovationStrategyResults & InvestmentEconomy 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Traffic Trends #124: Slow Growth – The New Normal US retail sales are expected to reach $7.334 trillion this year, a 3.3% year-over-year growth. Despite the increase, analysts believe that the rate of growth will slow down significantly compared to previous years. This week we dive into the latest predictions for Q2 and beyond. THIS WEEK’S HIGHLIGHTS A mall less future: Will “Zombie Malls” […] Trakwell.ai (formerly Doorcounts) April 21, 2023April 21, 2023 2 min read Data & InsightsDeliveryStore LocationBrick and MortarConsumersEconomyPredictions and ForecastsDept. FuelMarketing: Social MediaShoppersDept. ApparelMarketing: Loyalty & SubscriptionRecommerceRestaurantsStreamingTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Lizzo’s Yitty enters resale with ThredUp The inclusive shapewear label is a sister brand to Fabletics, which started working with ThredUp in July 2021. RetailDive April 21, 2023April 21, 2023 < 1 min read RecommerceInclusivity 0 Saving Bookmark this article Bookmarked
Retail Operations The Future of Retail CX: A SXSW Panel Recap On Tues., March 14, I sat down with the chief digital officer of e.l.f. Beauty, Ekta Chopra; GM of new business at Poshmark, Adam Crouch; and vice president of customer growth and marketing of Albertsons Companies, Francisco Bram at SXSW to discuss the future of digital customer experience in a session called “The Future of […] Melissa Minkow April 21, 2023April 21, 2023 3 min read Customer ExperienceConsumersShoppersRecommerceAlbertsons / SafewayPredictions and ForecastsData & InsightsIndustry Conferences and EventsTrends: RetailHealth & WellnessMarketing: Loyalty & SubscriptionOmnichannelDept. HBCESG and CSRBig DataTechnology & InnovationKellogg'sBrick and MortarMerchandisingMarketing: Social MediaTargetsocial commerceMarketing: In StoreDept. NonfoodExecutivesStrategyInsight Providers 0 Saving Bookmark this article Bookmarked
Technology & Innovation Mercari taps ChatGPT for search, recommendation functions Merchat AI, the company’s new chatbot, will use the artificial intelligence software to provide personalized product recommendations. RetailDive April 20, 2023July 11, 2023 < 1 min read AIRecommerceChatGPTTechnology & InnovationMarketing: VoiceMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Corporate Finance David’s Bridal Files for Bankruptcy, Looks for Buyer David’s Bridal filed for bankruptcy earlier this week just days after announcing plans to lay off more than 9,000 workers nationwide later this year. The popular wedding dress retailer said its stores and e-commerce website will remain open during the financial restructuring process. David’s Bridal executives said they’re trying to arrange a sale of the […] Joe Keenan April 20, 2023April 20, 2023 < 1 min read BankruptcyEconomyResults & InvestmentBrick and MortarCOVID19CompetitionConsumersExecutivesSustainabilityDept. ApparelMerchandisingPress ReleaseRecommerceShoppersAssociates 0 Saving Bookmark this article Bookmarked
Media & Marketing Channel: Grocery Media & Marketing Kroger considers Disney+ perk for grocery delivery members US retail giant Kroger is reportedly in talks with the Walt Disney Company to offer the Disney+ streaming service as a benefit to paying members of its Kroger Boost grocery delivery programme. The post Kroger considers Disney+ perk for grocery delivery members appeared first on Retail Insight Network. Written by Retail Insights Network May 8, 2024May 8, 2024 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Dollar/Value Channel: Ecommerce & Digital Channel: Mass Data & Insights Technology & Innovation Trends & External Forces Associates & Employees Stores & Formats Sam’s Club Expands Store Rollout of AI-Powered Exit Tech Walmart-owned Sam’s Club says it’s turning to artificial intelligence to speed up its own exit technology. Instead of requiring store staff to check members’ purchases against their receipts when leaving the store, Sam’s Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the […] Written by 0 Author Missing May 8, 2024May 8, 2024 Saving Bookmark this article Bookmarked
Trends & External Forces Trends & External Forces Retail Operations 5 CPG marketing trends forcing industry change in 2024 Explore the CPG marketing trends driving change in the consumer products industry in 2024, including eco-conscious consumers and omnichannel. Written by Future of Commerce May 8, 2024May 8, 2024 Saving Bookmark this article Bookmarked
Channel: Mass Channel: Mass Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Trends & External Forces Walmart Streamlines Teacher Support via Box Tops App Integration Walmart has simplified the process for shoppers who want to support their local schools with the new Connected Accounts feature on the Box Tops for Education app. Shoppers can now give back by connecting their Walmart account with the Box Tops app, without needing to scan or submit receipts. Families can earn when they download […] Written by Retail TouchPoints May 6, 2024May 7, 2024 Saving Bookmark this article Bookmarked
Retailer Media Channel: Drug Channel: Ecommerce & Digital Channel: Grocery Channel: Home Improvement Channel: Mass Corporate Strategy ESG Partnerships & Alt Profit Media & Marketing Retailer Media Retail Ecosystem Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Operations & Supply Chain Stores & Formats How Home Depot Plans to Stand Out in the ‘Sea of Retail Media Networks’ Photo courtesy Home Depot Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be taking the stage in Chicago, June 4-6, 2024. Zach Darkow, Head of Marketing Measurement at the Home Depot, will join a dynamic discussion with Jeffrey Bustos of IAB, Claire […] Written by Retail TouchPoints May 4, 2024May 7, 2024 Saving Bookmark this article Bookmarked