Executives

Articles on retail leadership and executives.

  1. Technology & Innovation

JLL Rolls Out Virtual ‘Shopping Bestie’ in 13 Centers

JLL Retail Property Management has introduced a new virtual shopper agent named Cindy, designed to make the online experience more relevant and engaging at 13 of its shopping centers across the U.S. In addition to spotlighting the center’s sales and deals, Cindy gives consumers details on the latest fashion trends, acting as their exclusive “shopping […]
2 min read
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  1. Channel: Ecommerce & Digital

Why It’s Time for Brands To Rethink Their Amazon Growth Strategy DSI

“We cannot expect Amazon to develop or innovate in our category because that is not necessarily their desire.” — Martin Heubel, Founder of Consulterce As more brands search for ways to boost their profit margins both holistically and on specific retail channels, Amazon is undergoing its own transformation that could make it even harder for brands to be […]
9 min read
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  1. Corporate Finance

Express Files for Bankruptcy, to Close Nearly 100 Stores

Longtime mall retailer Express filed for Chapter 11 bankruptcy protection on Monday, however, a group of investors led by brand management firm WHP Global is looking to save the company by acquiring it. Express, whose portfolio includes its namesake banner, Bonobos and UpWest, said it will close 95 of its eponymous shops and all of […]
2 min read
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  1. Corporate Strategy

Love.com’s CMO on Tapping Into the Conscious Shopping Trend

In episode 449 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews John Agnew, chief marketing officer at Love.com, an online marketplace focused on sustainable, healthy products and charitable giving. Listen in as Agnew provides an overview of the company (0:55), discusses the conscious shopping trend (1:40), the consumer behaviors Love.com is trying to tap into […]
< 1 min read
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  1. Channel: Mass

Wrangler, M&S, Anthropologie and More Mark Earth Day with New Sustainability Initiatives

Brands have been touting their green credentials and launching new initiatives all month in the leadup to Earth Day, and those efforts have peaked now that that April 22 has arrived. Among the brands that saved their announcements for the day itself are Kering, Marks & Spencer, Wrangler, Asics and Anthropologie, all of which showcased […]
6 min read
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  1. Trends & External Forces

Walmart adding 22 health clinics

BENTONVILLE, Ark. — Wal­mart said it will open 22 Walmart Health clinics this year, including 18 in Texas. With the additions, Walmart will operate more than 70 physician-staffed health clinics in five states by year’s end. The company plans to introduce the clinics to a sixth market, Arizona, in 2025. “Walmart Health remains focused on […]
3 min read
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  1. Channel: Grocery

Ahold Delhaize Taps Lyda as Chief Legal Officer

SALISBURY, N.C. — Ahold Delhaize USA, the parent company of the grocery brands Food Lion, Giant Food, GIANT Co., Hannaford and Stop & Shop, has named Kim Lyda Chief Legal Officer. In this role, Lyda and her team will work closely Ahold Delhaize’s brands to provide legal counsel, as well as other services such as […]
2 min read
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  1. Retail Ecosystem

Inside the World’s Most Innovative Retail Stores

As Head of Trends for Insider Trends, Jack Stratten has toured some of the world’s newest, and most innovative, retail stores. Through these tours, he has been able to uncover how consumer behaviors have shaped storytelling techniques, technology integration and more.  During the NRF Big Show, Jack sat down with host Alicia Esposito to discuss […]
< 1 min read
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  1. Corporate Strategy

Marketing Seat at the Table

“A sign of success by any marketer is if they get sponsorship around the boardroom table.” I like this observation from Abigail Comber, former CMO at Debenhams.  It’s a reminder of how much of the marketing role is an inside job — the ability of marketers to influence the rest of the organization. MarketingWeek reported […]
3 min read
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  1. Trends & External Forces

Nordstrom Considers Going Private — Again

Erik and Pete Nordstrom, the CEO and President, respectively, of Nordstrom, want to explore a transaction that would take the company private. In response, the Nordstrom board of directors has authorized the “exploration of possible avenues to enhance shareholder value,” forming a special committee of independent and disinterested directors to evaluate proposals from the Nordstroms […]
< 1 min read
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  1. Media & Marketing

Wayfair Welcomes Consumers to the ‘Wayborhood’ with Refreshed Branding, First Store

[Update as of 4/19/2024] Wayfair has provided more details on its inaugural large-format store. The 150,000-square-foot location will open on May 23, 2024 in Wilmette, Ill.’s Edens Plaza. The grand opening celebration that weekend will feature exclusive deals and family-friendly activities for shoppers; further details will be made available here in the run-up to the […]
2 min read
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  1. Corporate Strategy

The Children’s Place Receives $90 Million Loan from Majority Shareholder

The Children’s Place will get a $90 million unsecured and subordinated loan from Mithaq Capital SPC, a Saudi Arabia-based venture capital firm that had purchased a majority stake in the company in February 2024. That stock acquisition had automatically put The Children’s Place into default on its existing credit agreements; this new financing will “waive […]
2 min read
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  1. Channel: Home Improvement

‘Fútbol’ Superstar Lionel Messi Set to Score with Lowe’s Loyalty Members

Lowe’s has partnered with the world’s best-known soccer player, Lionel Messi, and his MLS Club Inter Miami CF, for programs that spotlight Messi’s skills at assisting on the field. Members of both the MyLowe’s Rewards and MVPs Pro Rewards loyalty programs will receive an “assist” in the form of 100 points to bring them closer […]
2 min read
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  1. Technology & Innovation

Beware of The Fake Podcast Invite Scam

Two weeks ago, a podcast with a “top 1%” audience, whose listener net worth averaged $2.5 million, asked me to join as a guest. The host was familiar with my work, citing a recent CNBC appearance, and seemed ready to hold an engaging conversation. It seemed worthwhile, except the podcast was fake.  With a bit […]
4 min read
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  1. Shopper & Customer

Rowan CEO on the Power of People in Creating Joyful Retail Moments

Louisa Serene Schneider did not set out to be a CEO, let alone a founder. But inspiration struck while she was working for a retail-focused hedge fund and realized the lack of safe piercing options for consumers. This white space became even more obvious to Schneider when she was looking for a safe place to […]
4 min read
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  1. Trends & External Forces

EZ Newswire Selected as a Winner of The MBA Fund’s Sixth Annual Pitch Competition

NEW YORK, NY — EZ Newswire, an AI-enabled platform that makes it easy for businesses to create and publish their news, today announced that it was selected as a winner in The MBA Fund’s sixth annual pitch competition for pre-seed and seed startups. In addition to the investment from The MBA Fund, Contour Ventures committed […]
3 min read
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  1. Department: Consumer Durables

Adidas Raises Guidance After Q1 Profit Hike, Shares Jump 8%

Shares of Adidas jumped 8.2 percent on Wednesday after the company unexpectedly raised its full-year guidance and reported a year-on-year profit increase in the first quarter, reports CNBC. The German sportswear company said that it now expects currency-neutral revenues to increase at a mid-to high-single-digit rate in full-year 2024, compared with a previous projection of […]
< 1 min read
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  1. Media & Marketing

The Total Retail Edge: Ultra-Precise, Fast, Hyperpersonalized Direct Mail

For retail marketing executives, one area that must not be overlooked is the value of utilizing extremely precise, high-speed, hyperpersonalized direct mail. Despite the rise of digital marketing, direct mail is still broadly utilized by retailers (and other industries) to get marketing messages out to target audiences. This article examines the benefits for retailers in […]
5 min read
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  1. Data & Insights

Retail, CPG, logistics location intelligence startup dataplor secures Series A funding round led by Spark Capital

Global location intelligence provider, dataplor, has announced a $10.6 million Series A funding round led by Spark Capital. This takes the total raised to date to $20.3 million. The round, which included participation from Quest Venture Partners, Acronym Venture Capital, Circadian Ventures, Two Lanterns Venture Partners and APA Venture Partners, will boost dataplor’s expansion plans, […]
2 min read
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  1. Trends & External Forces

NACDS lauds enactment of Oregon PBM Reform Bill

SALEM, OR – The National Association of Chain Drug Stores (NACDS) is applauding the enactment of Oregon House Bill (HB) 4149. The measure, which was signed into law by Governor Tina Kotek (D), promises to help reduce prescription drug costs and preserve Oregonians’ vital access to pharmacy care by holding pharmacy benefit managers (PBM) accountable. […]
2 min read
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  1. Shopper & Customer

Michaels lowers prices on thousands of items

IRVING, Texas — The arts & crafts specialty retailer Michaels has announced lower prices on over 5,000 items, offering its customers the opportunity to save on the products they buy most, the company said on Thursday. Lower prices are now in effect across such categories as home décor, art supplies, seasonal items, kids’ projects, wall […]
2 min read
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  1. Associates & Employees

Publix honors associates for community service

LAKELAND, Fla. — Publix honored six of its associates for their community involvement, recognizing them with the Mr. George Community Service Award for outstanding commitment to their communities during the company’s annual stockholders’ meeting. The company notes that Publix founder George Jenkins, affectionately known as Mr. George, believed that Publix and its associates should make […]
< 1 min read
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  1. Technology & Innovation

Why Amazon’s Just Walk Out initiative failed – and why it’s not the end of checkout free technology

It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […]
3 min read
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  1. Media & Marketing

JCPenney Aims to Give $500 Million Back to Customers with Revamped Rewards Program

JCPenney is the latest retailer to reconfigure its rewards program with the debut of a simplified loyalty offering that nearly doubles the rate at which members earn rewards. With this enhanced earning potential, JCPenney estimates that it could return as much as half-a-billion dollars back to its customers in the form of rewards, said Katie […]
2 min read
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  10. Stores & Formats

Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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