Trader Joes

  1. Shopper & Customer

Sephora, Dove top CPG 2024’s Most Innovative Brands List

NEW YORK – CPG brands outpaced technology nearly 2:1 in the 2024 Most Innovative Brands survey conducted by Brand Keys Inc. (www.brandkeys.com), the New York-based brand loyalty and engagement research firm. “For the first time consumers acknowledged more CPG than Tech brands,” noted Robert Passikoff, brand keys founder and president. “And, for the first time, […]
3 min read
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  1. Associates & Employees

Retail Employers Face New Challenges From Pro-Labor Measures Implemented by Biden NLRB in 2023

In 2023, the Biden National Labor Relations Board (NLRB or Board) and its General Counsel Jennifer Abruzzo continued implementing a highly pro-labor agenda that has significantly changed the union and labor landscape for retail employers. In addition, Abruzzo and the Board’s regional directors are imposing and enforcing aggressively some of their most controversial new measures […]
5 min read
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  1. Associates & Employees

Amazon Takes Up Argument That NLRB Is Unconstitutional

The New York Times reports this morning that “in the latest sign of a growing backlash within corporate America” against the authority exercised by the National Labor Relations Board (NLRB), Amazon is arguing that the 88-year-old federal agency is unconstitutional. The position, taken in a legal filing made yesterday, echoes a similar position taken in […]
2 min read
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  1. Channel: Specialty & Other

Trader Joe’s Appeals Court’s Logo Decision

CNBC reports that “Trader Joe’s is asking a federal appeals court to reverse a judge’s scathing dismissal of the grocery store chain company’s lawsuit that alleged trademark infringement by an employee labor union in selling merchandise on its website. “The appeal, filed Thursday, comes nearly a month after the judge accused Trader Joe’s of trying […]
2 min read
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  1. CPG: Food

Listeria-Related Recalls Continue Nationwide

From USA Today: A nationwide recall of products containing cheese with a risk for listeria contamination continues to grow larger with salad kits and taco kits sold at stores including Albertsons, Costco, Walmart, and WinCo being removed from shelves. “Rizo-López Foods of Modesto, California, on Feb. 5 recalled dozens of dairy products including Queso Fresco and Cotija Cheese, because […]
< 1 min read
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  1. Shopper & Customer

Retail Customer Satisfaction On The Upswing

The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 …  Customer satisfaction with online retailers remains unchanged […]
2 min read
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  1. Channel: Specialty & Other

Trader Joe’s Challenges Constitutionality Of NLRB

HuffPost reports that in their most recent appearance before the National Labor Relations Board (NLRB), lawyers for Trader Joe’s, charged with defending charges of union-busting, suggested that “the labor board itself, which was created during the New Deal and has refereed private-sector collective bargaining for nearly 90 years, is ‘unconstitutional’.” It was, the story suggests, […]
< 1 min read
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  1. Associates & Employees

Costco Blames Itself For Unionization Drive

Costco is getting notice for how it is dealing with a vote by employees in Norfolk, Virginia, to unionize. The vote last month means that 238 workers in Norfolk will join the Teamsters, in what the employees say is an effort to improve working conditions;  CNN writes that “the workers said their hope in becoming […]
4 min read
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  1. Department & Category

Grocerant Meals, Snacks, Bundled Beverages are a Consumer Welcome Mat

  Once again, the line between restaurants and food retailers is growing ever thinner. The fight for America’s food dollars continues to intensify as consumers find fresh prepared Ready-2-Eat food options at a wide and growing array of outlets across almost every channel including convenience stores, chain drug stores, restaurants, grocery stores, club stores, vending […]
4 min read
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  1. Channel: Grocery

Trader Joe’s Grocerant Focused Best Other Grocers

  Looking for a meal for one or two at a price you can afford that is good!  Well it seems that many consumers are doing the same thing and that they are doing that with gusto at Trader Joe’s.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “In the minds-eye […]
2 min read
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  1. Stores & Formats

Your Views:  From Retail Theft Realities to Greedflation

We had a story the other day in which it was stated that “retail theft has been lower this year in most of the country than it was a few years ago, according to police data.” But MNB reader Mike Moon asked a good question: But I have to wonder, how much retail theft is […]
4 min read
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  1. Associates & Employees

Worth Reading:  Labor Pains

The Boston Globe has a story about how “nearly 500,000 workers have gone on strike this year, almost four times as many as the year before, according to the Cornell University School of Industrial and Labor Relations, and hundreds of thousands more have threatened to do so, leading to gains for auto workers, Hollywood writers […]
2 min read
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  1. Owned Brands (Private Label)

How Retailers Can Bring Creativity and Originality Back to Private Label Products

Twenty years ago, retailers aiming to launch new store brands to fend off the negative associations created by the “generics era” would say to their design agencies, “Get this as close to the national brand target as you possibly can.” Call it the copycat phase of private label development. Mimicking Green Giant or Coca-Cola was […]
4 min read
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  1. Department & Category

Yes, Chain Restaurants Continue to Stumble over Change

  Once again, Foodservice Solutions®, Grocerant Guru® Steven Johnson stated “The restaurant industry is not an industry known for trying to be first as in fastest to market with an ideation, food or technology advance. In the United States the larger the chain in almost all cases the more slowly they are to adopt something […]
3 min read
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  1. Trends & External Forces

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. “Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s […]
4 min read
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Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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  10. Stores & Formats

Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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