1. Trends & External Forces

New AI-powered checkout can guess your age and reduce theft

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Diebold Nixdorf’s new tech uses computer vision to detect theft, accidental scans, age, and products without barcodes
 

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  1. Data & Insights

Amazon Private Label Disrupting Pet Hard Goods Players

In recent years, there has been a noticeable shift from traditional brick-and-mortar shopping to a preference for online retail among consumers. The pet industry seems to be following suit and embracing the digital shift. This trend is supported by the market share that Amazon has gained in this sector. Within the pet supplies market holistically, […]
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  1. Department & Category

Datassential launches platform for food industry collaboration

 ​​[[“value”:” The platform will feature access to operator and consumer research and market outlooks as well as in-person and virtual engagements. “]]  View Original Article Technology & Innovation Dept. Grocery Consumers 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Technology & Innovation

Navigating the Digital Retail Revolution: Overcoming Technology and Software Challenges

Relentless changes in technology and software are challenging the retail industry to keep pace with adoption. In an era when digital transformation is the key to staying competitive, retailers continue to grapple with a myriad of challenges ranging from legacy systems and data silos to ever-evolving consumer expectations. In addition, retailers can’t get by simply […]
3 min read
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  1. Media & Marketing

Brand loyalty or just habit? Study reveals that more than half of repeat purchases are due to routine, convenience and accessibility

Brand loyalty is often depicted as devotion – a narrative of customer affection and fidelity. However, the findings revealed a deeper truth.
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  1. Channel: Grocery

SN Top 10: Walmart, Kroger, Wegmans top the week’s headlines

In this week’s recap of the Top 10 most popular Supermarket News articles, the top story was Walmart agreeing to acquire Vizio for $2.3 million, which the Bentonville, Ark.-based retailer announced last Tuesday. The deal will send shockwaves through   View Original Article Acquisition Kroger Regional Grocery Walmart Wegmans 0 Author Missing Member since March […]
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  1. Operations & Supply Chain

Reimagining the Fate of Returns With Reverse Logistics Experts

Modern consumers clearly value lenient, streamlined and cheap — if not free — return policies. At the same time, the cost of processing these returns has never been higher. To further complicate matters, a given retailer’s biggest returners are often some of their best customers. A majority of shoppers surveyed said they make the most […]
4 min read
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  1. Media & Marketing

The Perils Of Brand Personalization

Based on the business press, you might believe that subscription services are booming. And, for many subscription services, there is an upward trend. Netflix is doing well. Amazon Prime is doing well. But, according to The Wall Street Journal, subscription clothing brand-business, Stitch Fix is having difficulties. Modern Retail points out that Stitch Fix’ 2023 […]
6 min read
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  1. Data & Insights

Thriving in a Year of Uncertainty: A Discussion of Findings from The CMO Survey

In this webinar, Professor Christine Moorman, Founder of The CMO Survey and Suzanne Kounkel, Chief Marketing Officer of Deloitte discussed findings from the latest editions of the survey to offer marketing leaders insights on the opportunity to take a leadership position at this pivotal post-pandemic moment. Topics included managing digital marketing returns, marketing and DEI, […]
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  1. Shopper & Customer

6 Reasons for More Inclusive Payment Options This Holiday Season

Consumers are cautious about holiday spending this year. Inflation and ongoing uncertainty about the economy are influencing consumer spending, even at the busiest retail time of the year. Consumers are shopping earlier, taking the time to research the best deals on the items they want, and looking for ways to stretch their budgets further. Retailers […]
4 min read
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  1. Data & Insights

Relationships vs. Transactions and the Future of Email

Do you know how many emails are sent every day around the world? I ask people that all the time and I get some surprising answers. I’ve heard 10 million, 100 million and up to a billion. The answer is that in 2024, people around the world will send 350 billion emails every day. You […]
5 min read
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  1. Technology & Innovation

How Traceability Technology is Helping Luxury Retailers Stay in the Game

In an age where everyday goods cost more than ever, is our appetite for the finer things subsiding? According to Bank of America card data, credit card spending for luxury fashion is down 16 percent year-over-year, the product of a six-quarter-long decline. In October, one of the world’s top luxury retailers saw its stock drop […]
3 min read
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  1. ESG

Long-Lasting Sustainability Strategies for Retailers 

It’s that time of the year when retailers ready themselves for a surge in sales and roll out festive promotions. But after the cash registers stop ringing and the holiday lights turn off, many concerns surface, such as gift returns and ongoing sustainability challenges. Retailers are estimated to throw away around 25 percent of their […]
2 min read
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  1. Data & Insights

Revolutionizing Retail: AI at the Helm of Mobile Commerce

Artificial intelligence allows retailers to gain a far deeper understanding of customer preferences and behaviors by analyzing information like browsing and purchase histories. Using sophisticated AI algorithms, retailers can build comprehensive profiles that reveal what individual shoppers like and need over time. This empowers retailers to provide hyperpersonalized product recommendations that closely match each customer’s […]
3 min read
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  1. Data & Insights

3 Retail Trends Transforming the Industry in 2024

The retail industry, continuously adapting to new technologies and evolving consumer habits, is, once again, at the crossroads of transformation. New technologies, especially the integration of artificial intelligence, are central to this moment, compelling retailers to adjust to changing shopping behaviors and to enhance their customer experiences to create value for customers, which drives loyalty. […]
4 min read
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  1. Data & Insights

How Unleashed Brands Connects With Families Across its Portfolio

In episode 444 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Browning, co-founder and CEO of Unleashed Brands, a portfolio of innovative brands that help kids learn, play and grow, including Urban Air, Snapology, and The Little Gym. Listen in as Browning provides an overview of Unleashed Brands (0:55), discusses why he launched the […]
2 min read
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  1. Stores & Formats

Kohl’s to Add Babies R Us Shop-in-Shops to 200 Stores

Kohl’s said Tuesday that it’s teaming up with the owner of Babies R Us to bring baby gear, furniture and more to approximately 200 of its stores across the country, reports CNBC. The department store chain struck a licensing deal with WHP Global, a brand management firm with a portfolio that includes Bonobos, Joe’s Jeans, […]
2 min read
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  1. Data & Insights

EDA Fights the Fraudsters: Keeping Retailers and Customers Safe

The holiday season and year-end months account for as much as a fifth or more of annual sales for some retailers, with 2023 set to be no exception. Thanksgiving and Black Friday may have passed, but as consumers get ready to enjoy the final days of the holiday season, it’s the perfect opportunity for fraudsters […]
3 min read
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  1. Holiday & Events

Measuring the Impact of Holiday Sales on Small Businesses

The holidays are big business. That’s not going to come as a shock to anybody — but just how important are they to America’s economy? The latest figures from Adobe Analytics show that from November 2023 to December 2023, Americans spent more than $222 billion shopping online. That activity was largely driven by an increase […]
3 min read
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  1. Shopper & Customer

Unlocking Wallet Innovation to Streamline Retail Buying Experiences

Fueled by digital innovation, shifting consumer preferences, and retail investment, digital wallet usage is surging, transforming both how consumers shop for goods and how retailers engage with customers. With more demand for tightly integrated experiences, more buyers are turning to digital wallets to optimize how they shop. To put digital wallet growth in perspective, unique […]
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