1. ESG

Merlin Entertainments brings in Sarah Venning as Chief Digital and Data Officer

Merlin Entertainments, Europe’s largest and the world’s second largest visitor attraction operator, has appointed Sarah Venning as Chief Digital and Data officer for the Group.

Venning is currently Global Digital Officer at Pret A Manger, and previously held senior roles at the John Lewis Partnership and Heathrow Airport.

Scott O’Neil, Chief Executive Officer at Merlin Entertainments, says: “As Merlin Entertainments begins its next phase of growth across our LEGOLAND Resorts, Resort Theme Parks and Midway attractions around the world, we recognised we needed to add talent that maps to our ambitions.”

“Sarah Venning is the type of extraordinary executive who will lead us there. Innovation, creativity, passion, and the discipline to do the heavy lifting are all hallmarks of this company, and a perfect fit for a leader like Sarah.”

“Her experience in driving change, attracting talent, building teams and transforming companies will set Merlin on the next step of our trajectory, as our guests look for us to continue to be ahead of the curve on our innovative digital journey.”

“Across all of our 140+ attractions, our focus will be on working with the most exciting brands and IP, delivering the best customer service, and all whilst providing guests with a truly personalised digital experience they have come to expect.”

Venning says: “Merlin is a company defined by its people, culture and dedication to innovation and I am excited to help drive the next phase of growth.”

“Merlin’s extraordinary global locations will become ever more social, connected, and immersive through the power of digital and data. With the whole team, we look forward to designing an incredible next generation experience for our guests.”

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