1. Retail Operations

Books-A-Million taps Walmart GoLocal platform for same and next day delivery initiative

It’s National Read a Book Day, and Books-A-Million is marking the occasion with the introduction of same and next day online delivery for customers across its 231 Stateside locations, starting with its Southeast and Midwest markets. 

The retailer is teaming up with Walmart GoLocal, Walmart’s white label, delivery as a service platform, to make this happen.

“There’s nothing better than curling up with your favourite book or exploring a new world for the first time. We’re excited to introduce this new delivery offering with Walmart GoLocal, which will make it easier for customers to order their favourite books and have their favourite stories at their fingertips,” says Olivia McDaniel, Vice President of Marketing at Books-A-Million.

“As retail and consumer preferences continue to evolve, we’re thrilled to be bringing our customers this added convenience and serve them in new ways.”  

Customers can place an order online and select the same day delivery option during checkout.

The order will then be picked up by a driver and dropped off at the customer’s desired location. Orders placed before 3 p.m. will be delivered same day, and orders placed after 3 p.m. will be arrive next day on tens of thousands of products that are in stock in a nearby store, including all top selling books, toys, games, and collectibles.  

“We’re eager to hear customer feedback and are excited to enhance the e-commerce shopping experience. Ahead of the holidays, there’s no better time to introduce this offering and make it easier than ever for our customers to shop with us,” says Pete Zophy, Senior Vice President of E-commerce at Books-A-Million.  

“Utilising all of our stores nationwide for online delivery and fulfilment allows us to offer a fast, convenient and frictionless delivery option for our customers and is essential to our omnichannel transformation,” adds McDaniel. 

“It’s more important now than ever for retailers to meet customers where they are and offer a seamless e-commerce experience,” comments Eliza Wendel, Senior Director and Head of Sales and Business Development at Walmart GoLocal.

“We’re looking forward to powering Books-A-Million’s same and next day delivery offering and helping them deliver for their customers.” 

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