Crew Clothing is leveraging Workday Financial Management to gain real-time visibility across the front and back offices.
The solution will provide key insights and give the retailer the business agility to make better, more strategic decisions.
Crew Clothing, a UK retailer that specialises in casual wear, shoes and accessories for men and women, has over 100 stores across the UK and an e-commerce presence. It recognised a level of disconnect and a need for stronger visibility across its finance function.
The company is in a period of transformation, driven by plans to scale both online and in its bricks and mortar locations. The current retail market, with evolving external macroeconomic conditions, market disruptions, and labour shortages, heightens the need for organisation and visibility.
With its previous legacy system, Crew Clothing lacked a unified platform capable of connecting its tremendous amounts of data.
Workday Financial Management provides a solution to the challenge, enabling the organisation to not only connect its data, but also leverage this data to gain insights on profitability, future outcomes and “what-if” scenarios.
Hot chocolate, a roaring fire, and a brand-new collection, launching very soon. Just a few ways to warm up this season…
>https://t.co/H3nsqDOiLE pic.twitter.com/QSmxJCZRCp
— Crew Clothing (@Crew_Clothing) November 1, 2023
“In the retail industry, we are faced with constant change and a need to adapt quickly – which has shown the importance of unifying the financial operations of our front and back offices,” says Richard Surman, Head of IT, Crew Clothing.
“We have a wealth of data available to us from our in-store and online operations. With Workday, the insights provided by our previously disconnected data will be key, allowing us to anticipate and navigate what’s coming next, driving our strategy and plans for growth.”
Workday Prism Analytics was a key factor in Crew Clothing’s choice of Workday.
With this capability, it will tap financial analytics which bring in streams of data from competitors, contextualise this data, provide a complete view of each transaction, and report into Workday Financials.
Analytics and transactions residing in the same system creates a level of efficiency and insight necessary to develop a solid front office-back office partnership, which has proven imperative for organisations looking to scale their business.
“A unified front and back office gives access to the right data at the right times, supporting organisations to gather the insights needed to drive decision-making and innovation,” says Daniel Pell, Vice President and Country Manager, UKI, Workday.
“Our solutions increase efficiency and resilience, providing Crew Clothing the visibility and time to focus their efforts on scalability and business growth.”
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