1. Media & Marketing

Wynshop buys personalized ad company Halla

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The ecommerce platform provider says Halla’s targeted ads help grocers keep customers
 

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  1. Associates & Employees

Combatting Retail Turnover: The ROI of Employee Education

Retail has historically experienced high employee turnover, leading many companies in this sector to simply accept and incorporate this trend into their business models. The prevailing logic has been that it’s more cost effective to continually hire and train new employees than to increase wages or invest in other strategies to retain staff. This approach […]
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How Bloomingdale’s is Using AI to Bring Humanity to Shopping

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As the retail landscape continues to evolve, the significance of a well-structured return policy becomes increasingly evident. A recent report from the National Retail Federation showed the rate of returns increased 14.5 percent last year, a total of $743 billion in merchandise. Online retailers specifically experienced a notable uptick in returns in 2023, with an […]
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  1. Technology & Innovation

5 Key Retail Trends to Look for in 2024

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  1. Technology & Innovation

Future-Proofing Retail Through Wi-Fi Automation

The modern retail business owner knows these facts: their customers expect an experience that’s efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of […]
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  1. Technology & Innovation

Cold Shoppers, GenAI and Measurement: A Look Ahead to Retail in 2024

As retailers gear up for 2024, they find themselves in an ever-changing market … yet again. They understand shoppers and offer them value in a world where customer privacy is coveted, third-party cookies aren’t an option, and anonymous shoppers reign, representing a bulk of transactions. The technologies powering e-commerce platforms continue to evolve, but now […]
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  1. Trends & External Forces

Vans Owner VF Corp. Hit by Cyberattack, Holiday Order Fulfillment Impacted

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  1. Media & Marketing

True Luxury Brands Never Discount

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  1. Data & Insights

Pictures for PMs Webcast

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  1. Shopper & Customer

2024 Retail Trends: How the Latest Technologies Continue to Shape the Industry

Our rapidly digitalizing and globalizing world hasn’t been kind to the retail industry these past few years, especially for brick-and-mortar stores. As a result, many retailers have begun to wrestle with questions concerning the nature of the retail experience and what it means to succeed in 2024. Despite this anxiety, brands can be sure of […]
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  1. Data & Insights

Gen AI’s Impact on Retail: Overcoming Data Challenges and Ethical Considerations

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  1. Data & Insights

Amazon Private Label Disrupting Pet Hard Goods Players

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  1. Corporate Strategy

Canada Goose to Cut 17% of its Corporate Workforce

Canada Goose said Tuesday that it will cut about 17 percent of its corporate workforce, reports CNBC. This announcement follows a string of other retailers that have laid off employees this year as consumers continue to pull back on discretionary spending. The cuts will affect staff at Canada Goose’s corporate headquarters in Toronto, which had […]
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  1. Shopper & Customer

Grocery Game-Changers: The Innovations Shaping How People Shop

Grocery stores have been in a state of flux in recent years, influenced broadly by the economy and supply chain issues and, at the store level, by how consumers want to shop. This year, grocery bills are expected to exceed $300 a week, which in turn will impact the choices consumers are making at the […]
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  1. Department: Nonfood

Chewy Invests in Pet Health Through Vet Clinics, Insurance Offering

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  1. Shopper & Customer

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Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
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