Legal & Criminal

Articles on illegal activity in the retail industry.

  1. Technology & Innovation

Waitrose Reacting is not Enough CEO’s Need to Lead with Relevance

  Focusing on the consumer is a success clue no CEO can overlook. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that reshuffling the chains in the executive office makes little sense unless the focus shifts away form hot button short term tactics to a customer focused strategy that evolves with consumers […]
4 min read
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  1. Department: Nonfood

3 Social Impact Tools for Retail Leaders

In today’s retail landscape, success extends far beyond profit margins and market share. Increasingly, consumers are looking to align their purchasing decisions with their personal values, driving the need for retailers to incorporate social impact initiatives into their business strategies. When I audit companies, they often show me their CSR and sustainability report where I […]
2 min read
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  1. Trends & External Forces

Promotional Feature Theft prevention advice for retailers from business insurer NFU Mutual

Research commissioned by business insurer NFU Mutual has highlighted that theft and violence are costing retailers hundreds of thousands of pounds per year as shopkeepers step up measures to combat rising crime. The research* shows nearly three-quarters of retailers (74%) have suffered from crime over… This story continues at Promotional Feature Theft prevention advice for […]
< 1 min read
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  1. Department: Consumer Durables

Coach Sues Gap for Selling T-Shirts With the Word ‘COACH’

Luxury retailer Coach and its parent company are suing Gap Inc., alleging its Old Navy brand sold T-shirts with the word “COACH” printed on them in capital letters. In a lawsuit filed April 3 in the United States District Court for the Central District of California, lawyers for Tapestry, Inc., which includes brands Coach, Kate […]
< 1 min read
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  1. Trends & External Forces

Government ‘dithered and delayed’ on retail crime, says Usdaw

Retail trade union Usdaw has criticised the government for its “dither and delay” over introducing a separate offence for assaulting a shopworker after prime minister Rishi Sunak today bowed to industry pressure and announced a major crackdown on shop theft and violent assaults against retailers… This story continues at Government ‘dithered and delayed’ on retail […]
< 1 min read
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  1. Associates & Employees

Retailer calls new assault of shop workers legislation ‘pivotal’

A south London retailer has called the government announcement that assaulting a retail worker is to be made a standalone criminal offence in England and Wales a “pivotal moment.” Store owner Benedict Selvaratnam posted on LinkedIn: “Today marks a pivotal moment for our retail industry and… This story continues at Retailer calls new assault of shop […]
< 1 min read
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  1. Data & Insights

February Sales Signal change is coming

What began during the pandemic as a solution for customers navigating the absence of in-store shopping and fitting rooms has evolved into a significant logistical challenge. As we reported on last week, February sales in the furniture, mattress, and footwear industry saw some impressive improvement compared to last year. But these improvements are overshadowed by […]
2 min read
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  1. Data & Insights

Home Depot Confirms Data Breach Exposed Employee Info

Home Depot has confirmed that it suffered a data breach after one of its Software-as-a-Service (SaaS) vendors mistakenly exposed a small sample of limited employee data, which could potentially be used in targeted phishing attacks, reports Bleeping Computer. Last Thursday, a threat actor known as IntelBroker leaked limited data for approximately 10,000 Home Depot employees […]
2 min read
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  1. Associates & Employees

Crime impact findings underline need for greater protection for retailers and staff

The devastating impact of retail crime on the mental health of shopkeepers and their staff, revealed last week in an exclusive survey by Independent Retail News, underlines the need for more police resources and greater legal protection for shopworkers, say trade bodies and unions. Commenting… This story continues at Crime impact findings underline need for […]
< 1 min read
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  1. Data & Insights

Rising Above: Overcoming Retail Challenges with Creativity

Throughout the years, the retail industry has faced numerous threats, ranging from IoT bot attacks to incidents of shoplifting and even promotional strategies that deter customers. To overcome these complex challenges, retailers need to stay alert, flexible, and use creative approaches to manage risks and maintain success in a competitive market. This week we dive […]
2 min read
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  1. Trends & External Forces

Don’t forget the victim Editor’s comment

Skyrocketing levels of retail crime have been well documented over the past few months, with the ACS Crime Report, for example, recording a five-fold increase in shop theft and a near doubling of violent incidents against retailers and their staff. The annual crime survey from… This story continues at Don’t forget the victim Editor’s comment […]
< 1 min read
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  1. Data & Insights

The Ad Industry Urgently Needs Consistent Privacy Standards

Last week, I had the opportunity to speak at the 2024 IAB Public Policy and Legal Summit in Washington, DC, about the importance of standardization in privacy compliance, discuss the IAB Diligence Platform and hear directly from regulators about what they are looking for. Standardization is an urgent issue for three reasons. Advertising is now […]
< 1 min read
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  1. Data & Insights

The Future Of Retail: Leveraging Transaction Monitoring In 2024 And Beyond

Transaction monitoring is an important process that helps retailers comply with all legal requirements, most importantly, anti-money laundering (AML) regulations. It monitors real time transactions to see if any suspicious behaviors should be reported to the financial authorities.   It is essential if you want to protect your brand’s reputation and make sure that your customers […]
5 min read
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  1. Stores & Formats

99 Cents Only Stores is going out of business

CITY OF COMMERCE, Calif. — The value retailer 99 Cents Only Stores LLC commenced going-out-of-business sales at all of its locations on Friday, as part of a plan to wind down its operations and close all its stores. The liquidation sale will include all 371 of the retailer’s stores, which are located in Arizona, California, […]
< 1 min read
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  1. Data & Insights

Mastercard to raise credit and debit card fees

WASHINGTON – Almost immediately after agreeing to reduce “swipe” fees charged to merchants to process credit card transactions, Mastercard plans to increase fees for both credit and debit card transactions by more than $250 million this month, the Merchants Payments Coalition said Wednesday. “This new increase proves the credit card companies are continuing to take […]
3 min read
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  1. Shopper & Customer

Shopify Gets SaaSy With Small Business

Small to midsized businesses (SMBs) have been caught between a rock and a hard place by their SaaS platforms. Everyone knows interest rates have been rising and inflation has also lifted prices. However, the seemingly endless and automatic “price changes” announced by billion-dollar software companies like Shopify are endangering the very existence of SMBs. Shopify […]
2 min read
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  1. Shopper & Customer

Key Considerations For Your Retail Store For 2024

For indie retailers, following changes in the world of retail is important. Luckily, they are usually curious, determined, and dedicated. Plus, the numbers are on their side: global retail online sales reached 5.8 trillion US dollars last year, and experts say it will grow by 39% over the coming years.  In 2024, two critical factors […]
3 min read
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  1. Data & Insights

Squeezing Time.

The Persistence of Memory by Salvador Dali. This post was inspired by a conversation with and informed by content provided by Chris Outram, EVP, Head of Blockchain for Publicis Groupe Media ,who provides ongoing coaching and homework to keep me updated on Web 3 which Publicis defines as a constellation of AI, Blockchain, and XR […]
5 min read
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  1. Retailer Media
  2. Channel: Mass
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  7. Agencies & Vendors
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  10. Trends & External Forces

Kroger Delivers its First-Party Data to the Yahoo DSP

Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger, powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results. While off-site advertising […]
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  1. Channel: Ecommerce & Digital
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  3. Department: Nonfood
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  8. International
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  10. Stores & Formats

Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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  1. Trends & External Forces
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  3. Department: Food
  4. Department: HBC
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  6. ESG
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  9. Associates & Employees
  10. Stores & Formats

Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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