Legal & Criminal

Articles on illegal activity in the retail industry.

  1. Data & Insights

Rising Above: Overcoming Retail Challenges with Creativity

Throughout the years, the retail industry has faced numerous threats, ranging from IoT bot attacks to incidents of shoplifting and even promotional strategies that deter customers. To overcome these complex challenges, retailers need to stay alert, flexible, and use creative approaches to manage risks and maintain success in a competitive market. This week we dive […]
2 min read
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  1. Trends & External Forces

Don’t forget the victim Editor’s comment

Skyrocketing levels of retail crime have been well documented over the past few months, with the ACS Crime Report, for example, recording a five-fold increase in shop theft and a near doubling of violent incidents against retailers and their staff. The annual crime survey from… This story continues at Don’t forget the victim Editor’s comment […]
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  1. Data & Insights

The Ad Industry Urgently Needs Consistent Privacy Standards

Last week, I had the opportunity to speak at the 2024 IAB Public Policy and Legal Summit in Washington, DC, about the importance of standardization in privacy compliance, discuss the IAB Diligence Platform and hear directly from regulators about what they are looking for. Standardization is an urgent issue for three reasons. Advertising is now […]
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  1. Data & Insights

The Future Of Retail: Leveraging Transaction Monitoring In 2024 And Beyond

Transaction monitoring is an important process that helps retailers comply with all legal requirements, most importantly, anti-money laundering (AML) regulations. It monitors real time transactions to see if any suspicious behaviors should be reported to the financial authorities.   It is essential if you want to protect your brand’s reputation and make sure that your customers […]
5 min read
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  1. Stores & Formats

99 Cents Only Stores is going out of business

CITY OF COMMERCE, Calif. — The value retailer 99 Cents Only Stores LLC commenced going-out-of-business sales at all of its locations on Friday, as part of a plan to wind down its operations and close all its stores. The liquidation sale will include all 371 of the retailer’s stores, which are located in Arizona, California, […]
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  1. Data & Insights

Mastercard to raise credit and debit card fees

WASHINGTON – Almost immediately after agreeing to reduce “swipe” fees charged to merchants to process credit card transactions, Mastercard plans to increase fees for both credit and debit card transactions by more than $250 million this month, the Merchants Payments Coalition said Wednesday. “This new increase proves the credit card companies are continuing to take […]
3 min read
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  1. Shopper & Customer

Shopify Gets SaaSy With Small Business

Small to midsized businesses (SMBs) have been caught between a rock and a hard place by their SaaS platforms. Everyone knows interest rates have been rising and inflation has also lifted prices. However, the seemingly endless and automatic “price changes” announced by billion-dollar software companies like Shopify are endangering the very existence of SMBs. Shopify […]
2 min read
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  1. Shopper & Customer

Key Considerations For Your Retail Store For 2024

For indie retailers, following changes in the world of retail is important. Luckily, they are usually curious, determined, and dedicated. Plus, the numbers are on their side: global retail online sales reached 5.8 trillion US dollars last year, and experts say it will grow by 39% over the coming years.  In 2024, two critical factors […]
3 min read
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  1. Data & Insights

Squeezing Time.

The Persistence of Memory by Salvador Dali. This post was inspired by a conversation with and informed by content provided by Chris Outram, EVP, Head of Blockchain for Publicis Groupe Media ,who provides ongoing coaching and homework to keep me updated on Web 3 which Publicis defines as a constellation of AI, Blockchain, and XR […]
5 min read
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  1. Shopper & Customer

Decoding the Language of Luxury

For affluent consumers who are ultra-sensitized to luxury brands and their codes of meaning, savoir-faire is the ultimate flex. In some prominent families, purchases and self-presentation trigger complex negotiations between social obligation and self-expression. A perfect example is the age-old tradition of donning your grandmother’s heavy wedding set instead of daring to decline the matriarch’s […]
3 min read
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  1. Trends & External Forces

Visa, Mastercard Settlement Represents Major Victory in Merchants’ Fight Against Swipe Fees

After nearly 20 years of litigation, Visa and Mastercard have reached a settlement with U.S. merchants worth an estimated $30 billion that will lower the interchange fees (commonly referred to as swipe fees) that merchants are charged when customers use credit or debit cards. The antitrust settlement is one of the largest in U.S. history, according to Reuters, and […]
2 min read
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  1. Trends & External Forces

LexisNexis Risk Solutions releases new fraud study

ATLANTA — LexisNexis Risk Solutions has revealed the findings of the fourteenth edition of its annual LexisNexis True Cost of Fraud Study: Ecommerce and Retail Report – U.S. and Canada Edition. The report, based on a commissioned survey conducted by Forrester Consulting, shows that merchants in the U.S. and Canada incur an average cost of $3.00 […]
3 min read
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  1. Trends & External Forces

Merchants group criticizes proposed ‘swipe’ fee settlement

WASHINGTON – A proposed agreement that would reduce “swipe” fees that retailers pay each time a shopper pays with a Visa or Mastercard is “a bad deal for merchants,” according to the Merchants Payments Coalition (MPC), a lobbying group advocating for a more competitive and transparent card system. The coalition is expressing its disappointment with […]
2 min read
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  1. Trends & External Forces

Retail Leaders Weigh in on the FTC’s Proposed Updates to the Green Guides

The Federal Trade Commission (“FTC”) is set to release an updated version of its Guides for the Use of Environmental Marketing Claims this year. These “Green Guides” — which haven’t been updated in over a decade — do not have the force of law but provide marketers with guidance on how to make properly substantiated […]
3 min read
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  1. Data & Insights

On Stuff.

Visual by Gemini Advanced A colleague and friend recently asked a question: Do we own stuff or does stuff own us? His family was in the midst of a career driven move and a lot of the discussion had to do with stuff. Does one sell or rent or keep a home empty. If one […]
4 min read
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Could AI Be Your Next Stylist? Consumers Are Ready

Keeping up with nanosecond social media trends is a never-ending challenge for retail brands and shoppers. In addition to responding to these fast-paced microtrends, merchandisers face increased pressure to incorporate cutting-edge personalization techniques that drive authentic shopping experiences and cultivate brand loyalty. So, what’s the answer to remaining innovative and on-trend in 2024? According to […]
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Kroger considers Disney+ perk for grocery delivery members

​US retail giant Kroger is reportedly in talks with the Walt Disney Company to offer the Disney+ streaming service as a benefit to paying members of its Kroger Boost grocery delivery programme. The post Kroger considers Disney+ perk for grocery delivery members appeared first on Retail Insight Network.
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  9. Stores & Formats

Sam’s Club Expands Store Rollout of AI-Powered Exit Tech

Walmart-owned Sam’s Club says it’s turning to artificial intelligence to speed up its own exit technology. Instead of requiring store staff to check members’ purchases against their receipts when leaving the store, Sam’s Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the […]
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