Legal & Criminal

Articles on illegal activity in the retail industry.

  1. Trends & External Forces

Federal court recognizes CRN’s ‘standing’ to sue

WASHINGTON — The Council for Responsible Nutrition (CRN), the leading trade association for the dietary supplement and functional food industry, announced today that a federal judge in New York State’s age restriction law case ruled that the association has standing to sue on behalf of its members, allowing the case to move forward. A motion for […]
2 min read
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  1. Trends & External Forces

FTC Looks to Block Tapestry’s $8.5 Billion Acquisition of Capri Holdings

Saying that Tapestry’s planned purchase of Capri Holdings would eliminate head-to-head competition in the “accessible luxury” handbag market, the Federal Trade Commission (FTC) has authorized a lawsuit to block the $8.5 billion deal. The acquisition plan, announced in August 2023, would bring together some of the most iconic names in luxury, uniting Tapestry’s Coach, Stuart […]
2 min read
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  1. Trends & External Forces

Retail economic indicators: the question of the UK’s floor space

There are millions of economic indicators guiding policy around the world. However, just eight are considered Main Indicators, including GDP, interest, and inflation growth rates. All of these add up to create a country’s economic profile. That’s in the grand scheme of things. Down at street level, many of the same indicators apply to people […]
3 min read
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  1. Channel: Grocery

Ahold Delhaize Taps Lyda as Chief Legal Officer

SALISBURY, N.C. — Ahold Delhaize USA, the parent company of the grocery brands Food Lion, Giant Food, GIANT Co., Hannaford and Stop & Shop, has named Kim Lyda Chief Legal Officer. In this role, Lyda and her team will work closely Ahold Delhaize’s brands to provide legal counsel, as well as other services such as […]
2 min read
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  1. Department & Category

After 25 Years, a Rebrand is Just the Beginning for Edible

Twenty-five years ago, Tariq Farid saw some fruit displayed in a unique way at an event. He turned the idea into a business — and Edible Arrangements into a household name. But his daughter, Somia Farid Silber, who’s now the company’s President, isn’t coasting on the company’s past success — she’s too busy thinking about […]
8 min read
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  1. Data & Insights

The Age of “De-Bossification”.

In many industries particularly “White-collar” ones the era of “bosses” is in decline. There is a rise in the need for leaders, guides, coaches, mentors, role-models, creators, and builders. Less of a clamoring for bosses, managers, controllers, monitors, evaluators, and paper pushers. This shift has been driven by changing demographics, the spread of technology, the […]
5 min read
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  1. Trends & External Forces

Nordstrom Considers Going Private — Again

Erik and Pete Nordstrom, the CEO and President, respectively, of Nordstrom, want to explore a transaction that would take the company private. In response, the Nordstrom board of directors has authorized the “exploration of possible avenues to enhance shareholder value,” forming a special committee of independent and disinterested directors to evaluate proposals from the Nordstroms […]
< 1 min read
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  1. Technology & Innovation

Beware of The Fake Podcast Invite Scam

Two weeks ago, a podcast with a “top 1%” audience, whose listener net worth averaged $2.5 million, asked me to join as a guest. The host was familiar with my work, citing a recent CNBC appearance, and seemed ready to hold an engaging conversation. It seemed worthwhile, except the podcast was fake.  With a bit […]
4 min read
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  1. Data & Insights

Three Prevalent Threats Against Online Shoppers In 2024

Online shopping continues to grow as a significant part of modern commerce. Data from Forbes Advisor shows that global retail e-commerce sales will hit $6.3 trillion in 2024, making up around a fifth of all retail transactions. The rise of online shopping has been advantageous but has also brought a host of challenges. Consumers, in […]
4 min read
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  1. Trends & External Forces

Safeguarding the Retail Industry From Synthetic ID Fraud

In the retail and e-commerce landscape, the surge of synthetic shoppers poses a challenge for retailers. In fact, 50 percent of businesses have reported growth in synthetic identity fraud (SIF), according to AuthenticID’s 2024 State of Identity Fraud Report. SIF — when individuals use stolen personal information, such as Social Security numbers, to create fake […]
< 1 min read
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  1. Trends & External Forces

Keystone’s Michael Cragg Wins Reader’s Choice Award from Concurrences

NEW YORK, NY — Concurrences, the leading antitrust publisher, last week awarded “The Proper Measure of Profits for Assessing Market Power” as the Reader’s Choice Award winner in the “Best Business Article: General Economics” category at the 2024 Concurrences Antitrust Writing Awards. The paper was co-authored by Keystone Senior Partner Michael Cragg, alongside economists Patrick […]
2 min read
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  1. Technology & Innovation

Future of Shopping: Inside Esselunga’s Innovative AI-Driven Retail Lab

In a strategic move to redefine the retail experience, Esselunga, a leading Italian supermarket chain, has launched its advanced Retail Lab. This initiative highlights the cutting-edge possibilities at the intersection of AI technology and retail operations. The Retail Lab is designed as a testing ground for innovative retail technologies that promise to streamline operations and […]
2 min read
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  1. Technology & Innovation

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo, taking place June 4-6, 2024, at McCormick Place in Chicago. This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, […]
5 min read
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  1. Channel: Drug

The PR Perils of Inaccurate Sales Tax

It’s rare that sales tax issues make the news, and when they do, it’s generally not great for the seller. Earlier this year, things held to form when media in Massachusetts reported a sales tax calculation error on the Walgreens ecommerce website. The facts as reported support the notion of an honest mistake by the […]
4 min read
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  1. Technology & Innovation

Waitrose Reacting is not Enough CEO’s Need to Lead with Relevance

  Focusing on the consumer is a success clue no CEO can overlook. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that reshuffling the chains in the executive office makes little sense unless the focus shifts away form hot button short term tactics to a customer focused strategy that evolves with consumers […]
4 min read
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  1. Department: Nonfood

3 Social Impact Tools for Retail Leaders

In today’s retail landscape, success extends far beyond profit margins and market share. Increasingly, consumers are looking to align their purchasing decisions with their personal values, driving the need for retailers to incorporate social impact initiatives into their business strategies. When I audit companies, they often show me their CSR and sustainability report where I […]
2 min read
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  1. Trends & External Forces

Promotional Feature Theft prevention advice for retailers from business insurer NFU Mutual

Research commissioned by business insurer NFU Mutual has highlighted that theft and violence are costing retailers hundreds of thousands of pounds per year as shopkeepers step up measures to combat rising crime. The research* shows nearly three-quarters of retailers (74%) have suffered from crime over… This story continues at Promotional Feature Theft prevention advice for […]
< 1 min read
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  1. Department: Consumer Durables

Coach Sues Gap for Selling T-Shirts With the Word ‘COACH’

Luxury retailer Coach and its parent company are suing Gap Inc., alleging its Old Navy brand sold T-shirts with the word “COACH” printed on them in capital letters. In a lawsuit filed April 3 in the United States District Court for the Central District of California, lawyers for Tapestry, Inc., which includes brands Coach, Kate […]
< 1 min read
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  1. Trends & External Forces

Government ‘dithered and delayed’ on retail crime, says Usdaw

Retail trade union Usdaw has criticised the government for its “dither and delay” over introducing a separate offence for assaulting a shopworker after prime minister Rishi Sunak today bowed to industry pressure and announced a major crackdown on shop theft and violent assaults against retailers… This story continues at Government ‘dithered and delayed’ on retail […]
< 1 min read
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  1. Associates & Employees

Retailer calls new assault of shop workers legislation ‘pivotal’

A south London retailer has called the government announcement that assaulting a retail worker is to be made a standalone criminal offence in England and Wales a “pivotal moment.” Store owner Benedict Selvaratnam posted on LinkedIn: “Today marks a pivotal moment for our retail industry and… This story continues at Retailer calls new assault of shop […]
< 1 min read
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  1. Data & Insights

February Sales Signal change is coming

What began during the pandemic as a solution for customers navigating the absence of in-store shopping and fitting rooms has evolved into a significant logistical challenge. As we reported on last week, February sales in the furniture, mattress, and footwear industry saw some impressive improvement compared to last year. But these improvements are overshadowed by […]
2 min read
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  1. Data & Insights

Home Depot Confirms Data Breach Exposed Employee Info

Home Depot has confirmed that it suffered a data breach after one of its Software-as-a-Service (SaaS) vendors mistakenly exposed a small sample of limited employee data, which could potentially be used in targeted phishing attacks, reports Bleeping Computer. Last Thursday, a threat actor known as IntelBroker leaked limited data for approximately 10,000 Home Depot employees […]
2 min read
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  1. Associates & Employees

Crime impact findings underline need for greater protection for retailers and staff

The devastating impact of retail crime on the mental health of shopkeepers and their staff, revealed last week in an exclusive survey by Independent Retail News, underlines the need for more police resources and greater legal protection for shopworkers, say trade bodies and unions. Commenting… This story continues at Crime impact findings underline need for […]
< 1 min read
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  1. Data & Insights

Rising Above: Overcoming Retail Challenges with Creativity

Throughout the years, the retail industry has faced numerous threats, ranging from IoT bot attacks to incidents of shoplifting and even promotional strategies that deter customers. To overcome these complex challenges, retailers need to stay alert, flexible, and use creative approaches to manage risks and maintain success in a competitive market. This week we dive […]
2 min read
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  1. Associates & Employees
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Home Improvement
  5. Channel: Mass
  6. Channel: Restaurants
  7. Department: Food
  8. Department: HBC
  9. Department: Nonfood
  10. Media & Marketing
  11. Data & Insights
  12. International
  13. Shopper & Customer
  14. Technology & Innovation
  15. Trends & External Forces
  16. Associates & Employees
  17. Operations & Supply Chain

Ranked: The Largest U.S. Corporations by Number of Employees

See this visualization first on the Voronoi app. The Largest U.S. Corporations by Number of Employees This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Revenue and profit are common measures for measuring the size of […]
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  1. ESG
  2. Data & Insights
  3. Operations & Supply Chain

Retailers Gain Control of Their Sustainability Goals as the ESG Storm Clouds Start to Gather Over Operations

Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […]
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