1. Associates & Employees

Building a Thriving Retail Workforce: The Power of Family Benefits

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Retailers are facing a challenging hiring landscape, putting an added emphasis on benefit offerings as a compelling talent driver. HR leaders in the retail space have come to these conversations with a unique perspective, informed by the specific needs of their workforce. Consider the demographics of retail employees: Women make up the majority of the […]

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  1. Technology & Innovation

Adobe: Online Prices Fall 2.6% in June, a 36-Month Low

Online prices in June 2023 fell 2.6 percent year-over-year (YoY), the most significant decrease since May 2020, when prices fell 1.5 percent YoY, according to the latest online inflation data from the Adobe Digital Price Index. June marks the 10th consecutive month of YoY price decreases, with over half of Adobe’s tracked categories (11 of 18) […]
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  1. Shopper & Customer

Breaking Down Walls: E-Commerce and the Future of Retail

Expanding retail reach has never been more crucial. As a global market player, you’re undoubtedly aware of e-commerce’s power, but understanding its true potential can be an enlightening experience. Thanks to the revolutionary advancements in e-commerce, businesses worldwide, including Colorado Springs, have unprecedented access to consumers. Colorado Springs SEO Company, for instance, can maximize this […]
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  1. Shopper & Customer

How Macy’s is Engaging Customers Through its Own Your Style Platform

In episode 383 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Abigail James, senior vice president of marketing at Macy’s. During the wide-ranging conversation James discusses Macy’s 2022 holiday season strategy (1:03), the customer behavior trends the department store chain has observed over the past few months (3:30), and how those behaviors will influence its […]
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  1. Data & Insights

How Generative AI Can Create More Value for Retailers

Most business leaders now understand that the new class of generative artificial intelligence tools will have an impact on their business. But not everyone has internalized the underlying financial reason why the competitive landscape will rapidly change around them, which is this: there’s no longer a need for the trade-off between quality, cost and speed. […]
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  1. Channel: Grocery - Natural

Amazon to Bring Pay by Palm to All Whole Foods Stores

Amazon.com will let shoppers pay with their palms at all Whole Foods stores by the end of the year, the company announced last week. Amazon One is a biometric technology that lets users enter and pay for items at stores by placing a palm over a scanning device. Shoppers first have to connect their palm […]
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  1. Shopper & Customer

4 Steps to Shopper Identification Nirvana

Everyone is unique, so why do many marketing initiatives treat everyone the same? The answer lies with identification. When retailers can’t identify shoppers, they have no choice but to lump them together in one undifferentiated group. Often, the issue is not that a retailer can’t identify site visitors, it’s that its approach to identification isn’t […]
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Maximizing Unified Commerce While Minimizing Friction

Achieving repeat business in retail — a primary sign of success — means identifying and overcoming challenges in an ever-changing landscape. Today’s consumers expect a high-quality buying experience whether they’re shopping online or in a brick-and-mortar store, and retailers are adjusting to ensure a consistently great experience across all channels. It’s all about the experience. Customer […]
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  1. Trends & External Forces

5 Winning Ways to Utilize Branding and Outsmart Your Competition in 2023

Brand consistency is one of the top techniques that tends to be overlooked in marketing plans. Yet it’s key in setting your business apart and targeting your desired audience. It’s crucial retail companies are maintaining and developing good customer relationships. To achieve this, the focus has to be on delivering brand consistency and building brand […]
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  1. Technology & Innovation

The Crucial Human Element in a Tech-Forward Supply Chain

Recent news coming out of the supply chain industry shows how major players are continuing to make moves when it comes to their fulfillment and distribution processes, particularly around implementing more automation. While these advancements are great for trimming store-to-home delivery costs, industry professionals are asking themselves what this means for the future of the […]
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  1. Retail Operations

Fixing the Content Gap: Why Retailers Need a Dynamic Approach to CX

Today’s retail environment demands ultra-relevant customer experiences (CX). Consumer needs change swiftly, inventory moves fast, and trends come and go. By creating content informed by evolving customer data, businesses can drive engagement, differentiate their brands, and deliver exceptional CX that keep customers returning for more. Most retailers aren’t there yet, however. A content gap stands […]
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  1. Shopper & Customer

Omnichannel Consumer Experiences Earn Brands an A+ With Back-to-School Shopping

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  1. Channel: Mass

Walmart Reports Strong Q1 Results as Grocery Leads the Way

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  1. Operations & Supply Chain

The Pre-Peak Season Warehouse Management Health Check-Up

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  1. Shopper & Customer

How the ‘Zero Consumer’ is Inspiring Innovative Visual Imagery for Retail Success

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  1. Shopper & Customer

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  1. Shopper & Customer

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  1. Retail Ecosystem

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  1. ESG

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  1. Data & Insights

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