TotalRetail
Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. Through various forms of content and community-building events, Total Retail serves its mission to provide retail executives with the information they need to do their jobs more effectively. https://www.mytotalretail.com

TotalRetail's articles

  1. Channel: Ecommerce & Digital

Amazon to Close All Amazon Fresh and Go Stores

Amazon.com is closing its branded brick-and-mortar grocery stores, with the company consolidating its physical strategy under the Whole Foods name, reports CNN Business. The closures, which affect its Amazon Fresh and Amazon Go locations, were announced Tuesday and amount to about 70 stores across the United States. In a blog post, Amazon said while it […]
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  1. Data & Insights

Inflation-Proof Marketing: How Brands Can Win in an Age of Consumer Anxiety

Inflation anxiety is growing, and shoppers are becoming more selective, value-driven and emotionally invested in the brands they choose to support. This shift presents both a challenge and an opportunity: brands that recognize the evolving consumer mindset and adjust their strategies can win long-term loyalty, while those that fail to adapt risk being left behind. […]
3 min read
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  1. Data & Insights

5 High-Impact E-Commerce Strategies Your Brand Isn’t Using (Yet!)

E-commerce brands often chase surface-level metrics like sales volume and return on ad spend (ROAS), believing these numbers define growth. While important, they don’t tell the full story. Brands that focus only on these metrics risk leaving money on the table. The real key to sustainable growth lies in a deeper, more strategic approach — […]
3 min read
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  1. Data & Insights

The Cost Behind the Cost: Why Retailers Need to Rethink Their Payment Strategy

Hidden Fees and Eroding Trust Credit cards and e-commerce now dominate modern retail, making cash increasingly obsolete and payment processing critical to a retailer’s financial health. Yet many small and medium-sized businesses (SMBs) still do not fully understand how processing fees impact their bottom line. Debit and credit card fees are a hefty, often hidden […]
3 min read
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  1. Data & Insights

The Power of AI, Mobile-First, and Performance Ads in Unlocking Global Retail Growth

Fueled by mobile commerce and innovative acquisition strategies, retailers are expanding globally. The rise of brands like SHEIN and Temu has raised the bar, showing that mobile-first and data-driven approaches can drive extraordinary growth in international markets. Adjust’s latest Mobile App Trends report finds that e-commerce app installs grew 17 percent year-over-year in 2024, with […]
2 min read
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  1. Channel: Grocery

Kroger Countersues Albertsons in Wake of Failed $25B Merger

Kroger countersued Albertsons on Tuesday, escalating a legal battle between the companies following the collapse of their proposed $25 billion merger in December. Albertsons terminated the merger immediately after courts blocked it and sued Kroger, alleging a breach of contract that led to the deal falling apart. Albertsons asked for billions in damages along with a $600 million […]
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  1. Data & Insights

2025: The Year the AI Hype Drives Measurable, High Returns in Retail

2024 was the ultimate retail rollercoaster — and not the fun kind you find at a theme park. With rising and falling inflation, jobless claims and consumer sentiment, retailers had a lot to toss and turn about last year. As we venture further into 2025, all eyes are on retailers. Will they adapt to shifting […]
3 min read
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  1. Trends & External Forces

Show Me the Money: A New Wave of Pricing Transparency Laws

Every for-profit business faces the challenge of setting competitive prices while also generating a profit. An increasingly common solution to this conundrum has been to advertise one price and later disclose additional charges — e.g., hotels’ resort fees, e-ticketing platforms’ “handling” fees or even surcharges assessed against customers paying with a credit card. The consumer […]
3 min read
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  1. Shopper & Customer

How to Boost Customer Acquisition With Direct Mail

As we leap into 2025, the name of the game for marketers is customer acquisition strategies that truly stick. And while digital tactics have their moment, there’s one trusty powerhouse that’s primed to deliver big results: direct mail. It’s the personal touch your audience is always looking for and it’s ready to take your marketing […]
4 min read
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  1. Shopper & Customer

What Consumer Insights Can Tell Us About Grocery ‘Hopping’

Grocery shopping is having a full-circle moment. In the industry’s earliest days, consumers would spend hours visiting the local butcher, baker, greengrocer, and more. Each store provided a specific slice of shoppers’ grocery lists and often offered home delivery. Fast-forward to the early 1900s and the advent of the supermarket, when industrialization came into play. […]
3 min read
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  1. Channel: Mass

Target is the Latest Company to Roll Back its DEI Initiatives

Target announced that it’s rolling back diversity, equity and inclusion programs — including some that aim to make its workforce and merchandise better reflect its customers. In a memo sent to its employees, the Minneapolis-based retailer said it will end its three-year DEI goals, stop reports to external diversity-focused groups like the Human Rights Campaign’s […]
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  1. Technology & Innovation

When it Comes to AI, Are You Leading or Lagging?

Artificial intelligence is among the most popular conversation topics in marketing today, and retailers are feeling intense pressure for a well-considered point of view and strategy around the technology. In recent roundtable discussions with more than 50 marketing leaders at a global conference, we found a vast range of experiences, organizational commitment to AI, and […]
3 min read
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