1. Channel: Delivery

Getir claims spike in London sales as Deliveroo, Just Eat, Uber Eats drivers strike over pay

Getir, a Turkish ultrafast grocery delivery firm, reports massive demand during a delivery riders strike in London and Brighton.

Deliveroo drivers went on strike last night demanding higher pay, with thousands estimated to be taking part in the walkout, and support also coming from Just Eat and Uber Eats couriers.

Getir said in a statement emailed to RTIH: “Following the decision of the drivers working on food delivery platforms to call a strike across the entire London area on the evening of Friday 2nd February, Getir, the world’s first ultrafast delivery service, is reporting a spike in sales in the capital.”

The company did not give specific numbers whilst taking a swipe at its rivals.

“Unlike many of its counterparts within the delivery space, Getir offers a mix of full-time, part-time and zero hour contracts to riders, ensuring a bespoke approach that suits the personal needs of riders around the country,” it stated.

“Our riders are paid at least the real living wage, with guaranteed pay, holiday pay, tips and bonuses.”

It added: “At a time when consumers are looking for alternatives, we are continuing to operate, offering convenience for customers by delivering their groceries within 10-15 minutes.”

“Customers will continue to have access to an assortment of up to thousands of products, including known and loved brands like GAIL’s Bakery in London, Co-op, meat from HG Walter and fresh fish from the Wright Brothers.”

Deliveroo, Just Eat and Uber Eats respond

A Deliveroo spokeswoman said: “We offer riders the self employed, flexible work they tell us they value, alongside protections. Riders always earn at least the national minimum wage, plus vehicle costs, for the time they are working with us, though the vast majority earn far more than this.”

“Riders are also automatically insured for free, covering them if they are in an accident or injured while working and receive income protection if they are unwell and cannot work.”

An Uber Eats spokeswoman said: “We offer a flexible way for couriers to earn by using the app when and where they choose.”

“We know that the vast majority of couriers are satisfied with their experience on the app, and we regularly engage with couriers to look at how we can improve their experience.”

A Just Eat spokesperson said: “We take any concerns raised by couriers on our network seriously.”

“We provide a highly competitive base rate to self-employed couriers and also offer regular incentives to help them maximise their earnings. We continue to review our pay structure regularly and welcome any feedback from couriers.”

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