1. Channel: Ecommerce & Digital

Amazon C5 Performance

Written by Posted on Less than 0 min read

C5 is the five days spanning Thanksgiving to Cyber Monday – and is the
largest selling period in the US. In 2023 Amazon outsold Walmart by 7x and
Target by nearly 17x. Find out what categories are driving their record
breaking selling season.

View Original Article
Member since

More from 0 Author Missing

  1. Data & Insights

How Retailers Can Handle Increased Customer Service Demand During Holidays

‘Tis the season to start shopping. For retailers, this means delivering stellar customer service at every step of the customer journey. Salesforce data shows that 94 percent of consumers say good service makes them more likely to buy again while 80 percent will abandon a brand after three bad experiences. But rather than wait for the “three strikes […]
3 min read
0
  1. Shopper & Customer

Curacao’s CMO on Brand Expansion Through Community Empowerment

In episode 440 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ariela Nerubay, chief marketing officer and digital transformation evangelist at Curacao, a department store chain and retail lender that services underserved U.S. communities on the West Coast. Listen in as Nerubay provides an overview of the company (0:50), discusses the services and products provided […]
2 min read
0
  1. Media & Marketing

Podcast: How to leverage personalization to generate grocery revenue

SN sat down with Mercatus COO Sylvain Perrier to talk about AI, personalization, and loyalty   View Original Article AI Executives Marketing: Direct & Personalization Marketing: Loyalty & Subscription Nestle Podcasts Technology & Innovation 0 Author Missing Member since March 11, 2021 Loading + Follow Following
< 1 min read
0
  1. Corporate Strategy

Building A Competitive Advantage

Strategy is “Future Competitive Advantage”. This definition works both at the level of the firm and at the level of the individual. What will the future look like? How will the marketplace change with evolving customer needs and expectations? Who will the competition be not just now but in the future? Relative to these future […]
4 min read
0
  1. Holiday & Events

Signifyd Data: December Delivers, Driving 2023 Holiday E-Commerce Spending Up 7%

Retail and economic experts who wondered how long consumers’ resiliency could last in the fourth quarter of a year marked by dwindling savings and stubbornly high prices got their answer in December. Online sales for the month increased by 11 percent over December 2022, according to Signifyd Holiday Season Pulse Tracker, to cap off a […]
3 min read
0
  1. Shopper & Customer

Holiday Shopping Rule of 3’s and Other Leading Consumer Trends This Season

There’s no question that the holidays are a time of joy and celebration. However, for many they can also be a time of stress and anxiety, especially when it comes to personal finances. According to Purchasing Power’s 2023 Consumer Holiday Spending Survey, more than half (56 percent) of lower income U.S. consumers (those earning $75,000 […]
< 1 min read
0
  1. Corporate Finance

Fabric and Craft Retailer Joann Files for Bankruptcy

Joann, the 81-year-old fabric and craft retailer, has filed for bankruptcy as it struggles with customers cutting back on discretionary spending. In a statement released on Monday, the Ohio-based company said it filed for Chapter 11 bankruptcy protection and has secured $132 million in funding with most of its financial stakeholders that helps reduce its […]
2 min read
0
  1. Shopper & Customer

Retail’s Great Balancing Act and Why Crowdsourcing is Key

Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
3 min read
0
  1. Retail Operations

How WYZE Improved its Post-Purchase CX

While at Shoptalk in Las Vegas last month, Editor-in-Chief Joe Keenan interviewed Logan Dunn, head of e-commerce at WYZE, a smart home security company, about post-purchase customer experience (CX). During their conversation, Dunn provides an overview of the business’ offerings and sales channels, the challenges WYZE faced in its post-purchase engagement strategy, and how customer […]
< 1 min read
0
  1. Data & Insights

The Future of Retail: 3 Insights for 2024

For retailers, consumers are, and always have been, the beating heart of business success. In today’s world of ample choice for customers, this vitality is at an all-time high. Consumer buying power is higher than ever as is the importance of building loyalty and trust among them. Retailers know it’s crucial to anticipate customer needs […]
3 min read
0
  1. Technology & Innovation

NRF 2024: What to Expect Following a Complex Year for Retail

Each year, NRF: Retail’s Big Show provides the retail industry with the latest insights on the development of the solutions and groundbreaking technologies available across the sector. With last year’s event focusing heavily on breakthroughs — the artificial intelligence boom helping retailers develop in-store customer experiences and better utilize data analytics and personalization capabilities — […]
3 min read
0
  1. Department: HBC

How Maesa’s Beauty Brands Are Cultivating Social Audiences

While at Shoptalk in Las Vegas last week, Editor-in-Chief Joe Keenan spoke with Oshiya Savur, chief brand and marketing officer at Maesa, creator and manufacturer of exclusive beauty products sold through brands such as Kristin Ess, Hairitage by Mindy McKnight, Flower by Drew, among others. Savur provides an overview of the Maesa business, discusses her […]
< 1 min read
0
  1. Operations & Supply Chain

New Supply Chain Due Diligence Laws Necessitate Greater Traceability

The call for brands and retailers to fortify their supply chains with robust traceability solutions has never been more urgent. Countries across the globe have enacted tighter due diligence laws to prevent child labor, poor working conditions, and environmental abuses, ranging from the United States’ Uyghur Forced Labor Prevention Act, to the German Supply Chain […]
2 min read
0
  1. Technology & Innovation

What is the newest retail technology?

​ By Jennifer Richards, freelance writer. The retail landscape is rapidly evolving, and technology is the driving force behind this transformation. As an expert in retail technology, I’ve observed several groundbreaking trends set to redefine the shopping experience in 2024 and beyond. Here’s a look at the most prominent ones: View Original Article Predictions and […]
< 1 min read
0
  1. Technology & Innovation

Navigating the Evolving Post-Purchase Journey in the Growing E-Commerce Landscape

The convenience of browsing products from anywhere, coupled with the ease of doorstep delivery, has caused a surge in online shopping. In fact, a recent report released by UPS Capital Insurance Agency, Inc. found that almost all surveyed small and midsized merchants (99 percent) claimed an increase in their shipping volume over the past two […]
3 min read
0
  1. Technology & Innovation

Future-Proofing Retail Through Wi-Fi Automation

The modern retail business owner knows these facts: their customers expect an experience that’s efficient, effortless, and caters to their preferred way of buying. As consumer shopping habits continue to evolve — expedited in part due to the global pandemic that forever changed how we buy — retail operators must remain at the forefront of […]
3 min read
0
Next