1. Data & Insights

[Infographic] Top Trends in Home Improvement Pros

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  1. Media & Marketing

Podcast: How to leverage personalization to generate grocery revenue

SN sat down with Mercatus COO Sylvain Perrier to talk about AI, personalization, and loyalty   View Original Article Executives Marketing: Direct & Personalization Marketing: Loyalty & Subscription Technology & Innovation Podcasts Nestle AI 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Trends & External Forces

Vans Owner VF Corp. Hit by Cyberattack, Holiday Order Fulfillment Impacted

On Monday, VF Corporation, the U.S.-based owner of apparel brands including Vans, Supreme, and The North Face, confirmed a cyberattack has impacted the company’s ability to fulfill orders ahead of Christmas, reports TechCrunch. The company first detected the attack on Dec. 13, according to a filing with federal regulators. Hackers disrupted the company’s operations “by […]
2 min read
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  1. Department: Food

Sound is the Next Frontier of E-Commerce. So Why Are Marketers Not Tuning in?

The psychological connection between sound and human recall has long been scientifically established, with certain sounds having the power to transport us back to a moment in time, jog a memory, or even a feeling. The tune of an ice cream truck in the distance, for instance, conjures up the warm memories of childhood summers. […]
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  1. Channel: Ecommerce & Digital

2X Your Product Visibility on Amazon Through Variations & Virtual Bundles

​Amazon Variations and Virtual Bundles are two critical elements to leverage when building your Amazon catalog and optimizing your PDPs (product detail pages); however, they’re often misunderstood or improperly implemented, causing serious issues for sellers. A variation and virtual bundling strategy helps to simplify the shopping experience for your customers which in turn can drive […]
4 min read
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  1. Channel: Delivery

Instacart pilots ads on its AI-powered smart carts

The digital ads will be tested at Bristol Farms supermarkets and will soon be launched at Fairway Market, Geissler’s, ShopRite, and Sobeys   View Original Article Delivery Instacart Wakefern AI Technology & Innovation Regional Grocery 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Data & Insights

2024 Retail Technology Report: We Need Your Insights

Total Retail values your insights as a retail executive. As such, we request your participation in a brief survey (less than 10 minutes to complete) about your organization’s technology usage and needs, both current and future. All survey data will be reported on anonymously. The survey data collected will serve as the foundation for the […]
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  1. Merchandising

Building Brands for Every Altitude

There’s a famous anecdote about three stone masons. Though its origins are fuzzy, at best, it’s a beautiful lesson in the power of perspective. Each version goes something like this: a stranger wandering along a road encounters a trio of workers. He asks the first, “What are you doing?” The worker responds, “What does it […]
3 min read
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  1. Channel: Grocery

ShopRite launches freezer tote tech at New York shop

The totes are used for storing online orders while waiting for shoppers and delivery drivers to pick them up   View Original Article Delivery Regional Grocery Shoppers Technology & Innovation Wakefern 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Shopper & Customer

How J.McLaughlin is Acting on its Biggest Opportunity: Customer Acquisition

In episode 435 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mary Ellen Coyne, CEO, and Kevin McLaughlin, co-founder and creative director of J.McLaughlin, an American lifestyle brand. Listen in as Coyne and McLaughlin provide an overview of the J.McLaughlin brand (0:55), detail the origin of the company (1:55), and identify the customer behaviors they […]
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  1. Shopper & Customer

Preventing Promotion Abuse: How to Leverage User Loyalty and Customer Acquisition This Year

Innovations in frictionless-yet-secure transactions are becoming increasingly important when it comes to navigating promotions in various industries, a weapon often used to boost customer acquisition and loyalty. An estimated $1.5 million is lost each month by U.S.-based delivery companies attributed to promotion abuse, a type of online fraud in which bad actors take advantage of […]
2 min read
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  1. Operations & Supply Chain

Total Retail Releases its Top 50 Tips of 2023 Report

Challenging economic and labor markets combined with evolving consumer behaviors have required many retailers and brands to adjust their ways of doing business. However, times of uncertainty and disruption present an opportunity for companies to rise above the competition, increase market share, and win their customers’ loyalty. To accomplish this goal, retail organizations need to […]
3 min read
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  1. Department & Category

IFT gives insight into 4 food science trends for 2024

 ​​[[“value”:” The four food science trends featured are farm-to-fork strategies, food as medicine, improving food safety and advancing artificial intelligence. “]]  View Original Article Dept. Grocery Technology & Innovation Predictions and Forecasts AI 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Holiday & Events

Adobe: Record $222.1B Spent Online This Holiday Season

Online spending rose 4.9 percent year-over-year, setting arecord for e-commerce during the holiday season, as shoppers pounced on discounts and leaned on buy now, pay later to cover more of their purchases, according to Adobe Analytics. Sales totaled $222.1 billion on retailers’ websites and apps from Nov. 1 to Dec. 31, according to Adobe. Adobe’s […]
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  1. Data & Insights

Identity Resolution is Holding Marketers Back From Better Performance

There’s a near obsession with achieving the 360-degree customer view. With a single, centralized customer record, marketers believe they can achieve their dreams of perfectly orchestrated marketing across channels. Customer data platforms (CDPs) are typically the system of choice, serving as the global ID or ID of record. Identity resolution has become a key part […]
3 min read
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  1. Corporate Finance

The Body Shop Ceases its US Operations

The Body Shop has ceased its U.S. operations and is closing dozens of locations in Canada amid deepening financial struggles for the British beauty and cosmetics chain. The Body Shop’s U.S. arm ceased operations on March 1, according to a company announcement from earlier this month. And the brand’s Canadian subsidiary commenced liquidation of 33 […]
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  1. Shopper & Customer

Loyalty 2.0 and Other 2024 Trends Poised to Make an Impact on Retail

As we begin 2024, the world of e-commerce will see continued evolution and disruption. Consumer behavior has fundamentally shifted over the past several years, with more shoppers flocking to digital storefronts and leveraging digital shopping technologies. With this backdrop in mind, here are four key predictions for what’s in store for e-commerce in 2024. Consumers […]
3 min read
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  1. ESG

Empowering Sustainable Shopping Through Technology: An Industry Perspective

As retailers across industries recognize the growing importance of sustainability, the role of technology in enabling eco-friendly shopping experiences has never been more critical. The shift towards sustainable shopping, driven by consumers’ values and environmental consciousness, has reshaped the retail landscape. According to Statista, 60 percent of surveyed individuals made at least one second-hand purchase […]
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