1. Data & Insights

Top 50 Tips of 2023

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Insights That Will Help Your Business Maximize Sales and Profits

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  1. Technology & Innovation

Augmented reality: a Harpak case study

 ​​[[“value”:” Food packaging machine maker Harpak-ULMA  shows how cutting-edge technology helps front-line workers. “]]  View Original Article Associates Dept. Grocery Metaverse Packaging Tech: AR and VR Technology & Innovation 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Data & Insights

Redefining Retail: 3 AI Trends Leading the Way

For some time now, many retailers have been exploring the use of artificial intelligence to enhance various aspects of their business, from inventory placement to merchandising assortments. However, the conversation gained renewed momentum in 2023 with the emergence of ChatGPT and generative AI. This increased interest in the potential of AI to transform retail operations […]
3 min read
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  1. Shopper & Customer

3 Ways Retailers Can Increase In-Store Foot Traffic

For small businesses with brick-and-mortar stores, foot traffic is (almost) everything. That’s bad news for both rural towns and small business hubs like San Francisco or New York, which haven’t yet recovered to pre-pandemic foot traffic levels. With fewer people walking along city streets and a seasonal dip in sales after the holidays, small retailers […]
3 min read
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  1. Technology & Innovation

Supply Chains Are Ready for Change: Replacing ‘Scan it’ With ‘Sense it’

Supply chains across the globe are becoming increasingly complex, competitive, and under the scrutiny of existing and developing regulation. To date, the guiding solution has been elementary: scan it. For years, scanning products have allowed supply chain professionals to keep track of every item in their supply chain, from warehouses to delivery trucks to store […]
4 min read
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  1. Corporate Finance

Kroger stock jumps following Q4 earnings report

CEO McMullen disappointed with FTC effort to block Albertsons merger but not surprised “given the current political environment”   View Original Article Regional Grocery Albertsons / Safeway Kroger Results & Investment Executives Sustainability Government Mergers 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Shopper & Customer

Preventing Promotion Abuse: How to Leverage User Loyalty and Customer Acquisition This Year

Innovations in frictionless-yet-secure transactions are becoming increasingly important when it comes to navigating promotions in various industries, a weapon often used to boost customer acquisition and loyalty. An estimated $1.5 million is lost each month by U.S.-based delivery companies attributed to promotion abuse, a type of online fraud in which bad actors take advantage of […]
2 min read
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  1. Retail Ecosystem

Key Highlights and Trends From Shoptalk 2024

In this episode of Retail Right Now, Total Retail’s Marie Albiges and Joe Keenan discuss the key themes and trends that emerged during Shoptalk Spring 2024 in Las Vegas. They touch upon highlights from discussions held at the Women in Retail Pavilion, hosted by Women in Retail Leadership Circle, sister brand of Total Retail. View Original […]
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  1. Technology & Innovation

NRF 2024: What to Expect Following a Complex Year for Retail

Each year, NRF: Retail’s Big Show provides the retail industry with the latest insights on the development of the solutions and groundbreaking technologies available across the sector. With last year’s event focusing heavily on breakthroughs — the artificial intelligence boom helping retailers develop in-store customer experiences and better utilize data analytics and personalization capabilities — […]
3 min read
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  1. Corporate Strategy

Conversation with Dr. Peter Attia — The Pillars of Healthspan and Longevity

Dr. Peter Attia, the founder of Early Medical and the author of the #1 New York Times Bestseller, Outlive: The Science and Art of Longevity, joins Scott to discuss how to live a healthier life, specifically from a physical, cognitive, and emotional perspective.    Scott opens with his thoughts on Google losing an antitrust case, why […]
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  1. Shopper & Customer

Loyalty 2.0 and Other 2024 Trends Poised to Make an Impact on Retail

As we begin 2024, the world of e-commerce will see continued evolution and disruption. Consumer behavior has fundamentally shifted over the past several years, with more shoppers flocking to digital storefronts and leveraging digital shopping technologies. With this backdrop in mind, here are four key predictions for what’s in store for e-commerce in 2024. Consumers […]
3 min read
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  1. Data & Insights

How Retailers Can Handle Increased Customer Service Demand During Holidays

‘Tis the season to start shopping. For retailers, this means delivering stellar customer service at every step of the customer journey. Salesforce data shows that 94 percent of consumers say good service makes them more likely to buy again while 80 percent will abandon a brand after three bad experiences. But rather than wait for the “three strikes […]
3 min read
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  1. Data & Insights

Relationships vs. Transactions and the Future of Email

Do you know how many emails are sent every day around the world? I ask people that all the time and I get some surprising answers. I’ve heard 10 million, 100 million and up to a billion. The answer is that in 2024, people around the world will send 350 billion emails every day. You […]
5 min read
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  1. Shopper & Customer

Open Banking: The Pros and Cons for Retailers

Financial information about customers has typically been stored by banks in their own closed systems. With open banking, however, banks and third-party service providers can exchange financial data through application programming interfaces (APIs). Open banking gives consumers the power to control what information can and cannot be shared with apps and third parties. Despite having […]
2 min read
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  1. Shopper & Customer

Retail’s Great Balancing Act and Why Crowdsourcing is Key

Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
3 min read
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  1. ESG

How Traceability Can Help Fashion Brands Become More Sustainable

As consumers and government regulations call on companies to adopt increasingly sustainable practices, fashion brands need to rethink their approach to reducing their environmental impact. One of their key challenges is to achieve full visibility into all stages in the life cycle, from fiber-origin to retail. Without perfect traceability of the materials used, it’s extremely […]
3 min read
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  1. Media & Marketing

January sales: The most haul-worthy high-street brands on TikTok revealed – H&M crowned top

New research has identified which UK high-street clothing brands create the most buzz on TikTok, based on how frequently they appear in online ‘hauls’ – with H&M crowned top. View Original Article Dept. Apparel International - UK Marketing: Social Media Technology & Innovation TikTok 0 Author Missing Member since March 11, 2021 Loading + Follow […]
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  1. Technology & Innovation

Target is Reducing Self-Checkout Hours in Some Stores

Target has slashed the hours of operation for self-checkout lanes at some of its stores. Not all store locations have had self-checkout hours cut, but the retailer is considering store staffing levels and sales volumes in its decision. Workers told Business Insider that Target is trying to keep the percentage of overall store sales via […]
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