1. Channel: Grocery

Oregon grocery union endorses Kroger, Albertsons merger

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It’s the first known support from a union representing grocery workers and contradicts the national UFCW’s opposition
 

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  1. Technology & Innovation

How Walmart is Embracing AI

Artificial intelligence (AI) is enabling Walmart to move from being an omnichannel retailer to an adaptive one, at least according to Anshu Bhardwaj, senior vice president and chief operating officer at Walmart Global Technology and Walmart Commerce Technologies, who spoke at a session during the National Retail Federation Big Show in New York City earlier […]
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  1. Technology & Innovation

How Bloomingdale’s is Using AI to Bring Humanity to Shopping

At a session during the eTail West show on Tuesday, James Kim, vice president of digital and technology at Bloomingdale’s, shared how the retailer is incorporating artificial intelligence into its business to bring more humanity to a very human activity: shopping. Kim outlined Bloomingdale’s innovative approach to integrating AI to enhance customer experiences and drive […]
2 min read
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  1. Department: Nonfood

Petco CEO Ron Coughlin Stepping Down; Interim Replacement Named

Ron Coughlin, who led Petco for five years as the pet retailer’s CEO, announced Wednesday he was stepping down from the company and would remain as an advisor to the board. Petco named Michael Mohan, the former Best Buy president and COO, interim CEO while the board conducts a search for a permanent chief executive. […]
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  1. Shopper & Customer

Why Virtual Retail Stores Will Be the Biggest Trend of 2024

As we step into 2024, the retail landscape is undergoing a transformative shift, with virtual retail stores emerging as the next big online trend. This shift isn’t just a fleeting fad but a response to changing consumer behaviors and technological advancements. As 3D for the web becomes more mainstream, traditional e-commerce websites are becoming flat […]
3 min read
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  1. Shopper & Customer

Shopify Gets SaaSy With Small Business

Small to midsized businesses (SMBs) have been caught between a rock and a hard place by their SaaS platforms. Everyone knows interest rates have been rising and inflation has also lifted prices. However, the seemingly endless and automatic “price changes” announced by billion-dollar software companies like Shopify are endangering the very existence of SMBs. Shopify […]
2 min read
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  1. Shopper & Customer

Retail’s Great Balancing Act and Why Crowdsourcing is Key

Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
3 min read
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  1. Shopper & Customer

New Balance Launches ‘Reconsidered,’ its New Resale Platform

New Balance has become the latest company to launch its own resale website, following the steps of more than 160 brands that have so far adopted resale. The sportswear and lifestyle brand will enable consumers to shop and sell pre-owned New Balance shoes via a dedicated website in the U.S, which is powered by Archive Resale, […]
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  1. Data & Insights

The Risks of DDoS Attacks and 4 Ways to Fortify Your Defenses This Holiday Season

The holiday season is the Super Bowl for retailers, with November and December accounting for 19 percent of total retail sales — even higher for some retailers — in the last five years. Since online purchasing comprises nearly 40 percent of holiday shopping, retailers can’t afford to lose sales and frustrate consumers through website outages. Unfortunately, […]
3 min read
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  1. Data & Insights

Cross-Channel Marketing for Retailers: What’s Working and What’s Not

Cross-channel marketing should attract new customers and deepen relationships with the ones you already have. As a marketer in the retail industry, your cross-channel marketing campaigns should create a cohesive, consistent customer experience that feels relevant and seamless. The question is, do you have the right technology and tools to achieve that? MoEngage surveyed more […]
2 min read
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  1. Data & Insights

Q4 Top Insights Webcast

Join YipitData’s Nick Shields, Katie Tang, Geoffrey Tseng, and Grace Kim on Tuesday, January 16th at 1:00pm for insights on the performance of Cloud, Streaming/Netflix, eCommerce, and payments throughout Q4. Tickers that will be discussed include: AFRM, AMZN, CHWY, ETSY, GOOGL, MSFT, NFLX, PYPL, SHOP, SQ, TOST In addition, we will cover data across other […]
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  1. Technology & Innovation

How Retailers Can Utilize Tech to Empower Their Workforces

A human touch holds significant value in the retail customer experience and is important to get right. When done well, a customer’s interaction with in-store staff can increase sales opportunities and drive loyalty. However, a poor interaction can result in the complete opposite. Recently, technology adoption in retail has increased, with 88 percent of senior […]
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  1. Trends & External Forces

Return to Normalcy? Leading Marketing in a Post-Covid Era

The past three years have disrupted life and business as we know it. Now that the world is emerging from a pandemic, what’s next? For insight, let’s flash back to 1920. The U.S. has just come through a deadly influenza pandemic, a world war, and was experiencing both substantial labor unrest and race riots across […]
5 min read
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  1. Data & Insights

The Future of Retail: 3 Insights for 2024

For retailers, consumers are, and always have been, the beating heart of business success. In today’s world of ample choice for customers, this vitality is at an all-time high. Consumer buying power is higher than ever as is the importance of building loyalty and trust among them. Retailers know it’s crucial to anticipate customer needs […]
3 min read
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  1. Channel: Grocery

5 things top news: FTC files lawsuit against Kroger, Albertsons merger

The most impactful stories in the grocery industry   View Original Article Regional Grocery Albertsons / Safeway Kroger Legal & Criminal Government Mergers 0 Author Missing Member since March 11, 2021 Loading + Follow Following
< 1 min read
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  1. Department: Nonfood

Are Generalists Pushing Out Pet Supply Pure Players?

Pet supplies saw immense growth in 2023, with GMV among top retailers up 16% vs 2022. Generalists Amazon and Walmart contributed largely to the category’s growth, growing their market share at the expense of pet supply pure players, Petco and Chewy. Amazon saw the largest market share gains in the category, up +2.2 pp, while […]
2 min read
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  1. Data & Insights

Foundational Retail and the Return of the Store Headline NRF Big Show Trends

With over 40,000 people, 6,200 brands, 100 countries represented, and over 1,000 exhibitors, retail’s Big Show lived up to its name this year and artificial intelligence was the headlining topic. However, while AI dominated the content sessions at NRF, the real conversations were happening in the breakout rooms and on the expo floor, and attendees […]
5 min read
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  1. Shopper & Customer

Curacao’s CMO on Brand Expansion Through Community Empowerment

In episode 440 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ariela Nerubay, chief marketing officer and digital transformation evangelist at Curacao, a department store chain and retail lender that services underserved U.S. communities on the West Coast. Listen in as Nerubay provides an overview of the company (0:50), discusses the services and products provided […]
2 min read
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  1. Associates & Employees

Zulily Website Down Following Layoffs

Seattle-based retailer Zulily’s website has been down for maintenance since Monday following the layoffs of 800 workers. When attempting to visit Zulily’s website Wednesday, the link redirects to https://www.zulily.com/password and displays a message that says, “We are down for maintenance.” Earlier this month, news emerged about Zulily layoffs in three states — Washington, Ohio and […]
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  1. Data & Insights

[Report]Pictures for PMs

Introducing Pictures for PMs: 1Q24 Key Themes Visualized Dive into our comprehensive deck, featuring over 100 slides of charts, tables, and insights. Designed for PMs, CIOs who crave a quick read without getting bogged down in all the detail, this deck steps beyond the data to present a clear view of the bigger picture. Tailored […]
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