Stores & Formats

Articles on brick and mortar, store formats, etc.

  1. Stores & Formats

NACDS honors Hy-Vee’s Randy Edeker

PALM BEACH, Fla. – The National Association of Chain Drug Stores (NACDS) has recognized NACDS Past Chair Randy Edeker with chain pharmacy’s highest honor: the Sheldon W. Fantle Lifetime Achievement Award. Edeker served as chair of NACDS from 2015-2016. He held the titles of chairman, chief executive officer and president of Hy-Vee, Inc., from 2009 to 2022. He […]
2 min read
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  1. Stores & Formats

Walmart Debuts 300-Item Private Label Food Line, Opens Third Consolidation Center

Touted as its biggest private label launch in 20 years, Walmart has introduced Bettergoods, a line of 300 food products priced up to $15, with most products available for under $5. Many of the Bettergoods items — which span categories including frozen, dairy, snacks, beverages, pasta and chocolate — are unique to Walmart rather than […]
2 min read
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  1. Stores & Formats

How To Automate E-Commerce Customer Service

Customer service is an important aspect of running a successful business. Whether you are selling products through your e-commerce website or a marketplace, effective customer service that is 24*7 is beneficial can be beneficial to boost sales and acquire loyal customers.  96% of customers admitted that customer service is an important factor in determining their […]
6 min read
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  1. Stores & Formats

Walmart introduces new grocery brand

BENTONVILLE, Ark. – Walmart is pitching a new private-label grocery brand, bettergoods, to shoppers looking for “elevated culinary experiences.” Bettergoods represents the retailer’s biggest store-label food brand in 20 years in terms of its breadth of items, some of which are just hitting Walmart stores and its website. As the rollout continues through autumn, there […]
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  1. Stores & Formats

Shein Shoppers can Now Make Returns at Forever 21

Popular shopping app Shein has expanded its partnership with Forever 21 to allow its customers to return orders at Forever 21’s more than 300 U.S. stores, powered by Happy Returns. Last fall Shein and Forever 21, which is owned by brand management firm Authentic Brands Group, announced a joint venture that has included the sale […]
2 min read
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  1. Stores & Formats

Wesco C-store Chain Revolutionizes Sales with Technology and Delivery: A Look at the Power of Third-Party Delivery

  Steven Johnson is the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  He has been closely monitoring the trends in the convenience store industry, restaurant industry, grocery service Deli’s and more with a particular interest in Ready-2-Eat and Heat-N-Eat fresh prepared food. Food marketing messaging with relevance matters and Wesco is finding success with […]
4 min read
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  1. Stores & Formats

Walmart’s Kevin Host elected NACDS chair

PALM BEACH, Fla. – At the National Association of Chain Drug Stores (NACDS) Annual Meeting Business Program today, newly elected NACDS Chair Kevin Host urged that industry leaders continue to create, to advocate, and to collaborate — so that pharmacies may continue to deliver “never-ending innovations” across the total store for Americans in their moments […]
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  1. Stores & Formats

Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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  1. Stores & Formats

Digital Perfect Store

Creating the Perfect Store online merges the essence of physical retail success with digital sophistication to harness the burgeoning eCommerce wave. As traditional brick-and-mortar tactics evolve into eCommerce strategies, brands face the challenge of adapting to a retail landscape where the physical and digital merge seamlessly. What is the Perfect Store Online? At its core, […]
3 min read
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  1. Stores & Formats

Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
2 min read
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  1. Stores & Formats

Rite Aid Expands Uber Eats Partnership for Alcohol Deliveries in 8 States

Nearly 1,000 Rite Aid stores will now offer alcohol delivery via the retailer’s expanded partnership with Uber Eats. Customers of legal drinking age can get delivery from select stores in California, Idaho, Michigan, New York, Ohio, Oregon, Virginia and Washington. “Our collaboration and trusted partnership with Uber Eats underscores our commitment to meeting the evolving […]
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  1. Stores & Formats

Amazon Q Business, now generally available, helps boost workforce productivity with generative AI

At AWS re:Invent 2023, we previewed Amazon Q Business, a generative artificial intelligence (generative AI)–powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems. With Amazon Q Business, you can deploy a secure, private, generative AI assistant that empowers your organization’s users […]
8 min read
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  1. Stores & Formats

A Modern Retail Masterclass with Billy May, CEO, Brooklinen

Joining us for our final episode recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is deeply experienced retail executive and current CEO of Brooklinen, Billy May. In a wide-ranging discussion of the evolution of DTC, e-commerce and harmonized retail, Billy lays out the essentials to building and growing remarkable retail […]
3 min read
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  1. Stores & Formats

Allwyn aims to boost National Lottery ticket and scratchcard sales with gifting campaign

Allwyn is launching an overarching ‘Best Gift Ever’ campaign to encourage people to consider going in to stores to buy a physical National Lottery draw ticket or Scratchcard as the perfect present to include cards for family and friends. The new campaign assets feature either… This story continues at Allwyn aims to boost National Lottery […]
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  1. Stores & Formats

Amazon Pay Isn’t What It Used to Be. Will Its Top Employees Stick Around?

Today at Big Technology, we’re continuing our series where Amazon veteran examines the company’s strategy and trajectory after working there for twelve years. This week, Coulter looks looks at the company’s stock-heavy pay strategy, and how it might influence its ability to retain top talent. Amazon Pay Isn’t What It Used To Be. Will Its […]
6 min read
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  1. Stores & Formats

Albertsons Q4 2023 Earnings Recap

Albertsons reported Q4 and full year 2023 earnings on April 22nd relatively in-line with expectations, marked by slightly better year-over-year net sales, positive but decelerating ID sales growth, and higher digital sales. The bigger news was an amendment to the divestiture of more stores ahead of the FTC hearings this summer. Download our full report […]
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  1. Stores & Formats

New staff headsets target small convenience operators

A new lightweight headset designed for small and medium-size retail outlets such as convenience stores has been launched today at the National Convenience Show in Birmingham. Manufacturer VoCoVo says the VoCoVo Link wearable devices are aimed at improving team communication and safety and enable team… This story continues at New staff headsets target small convenience […]
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  1. Stores & Formats

Walmart becomes first brand in Roblox to enable physical purchases as it goes live with groundbreaking pilot

Walmart is now able to sell physical goods directly to users inside Roblox. From today, Walmart Discovered users will be able to have real-life items shipped directly to their doorsteps. They will be greeted with a new storefront showcasing virtual twins of select items sold at physical Walmart stores. The feature will be gated specifically […]
2 min read
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  1. Stores & Formats

Amazon delivery gets faster

SEATTLE – Amazon today said it continues to increase the speed with which it gets deliveries to customers. Nearly 60% of orders placed through Prime across 60 U.S. metro areas in the first quarter arrived the same day or next day, the company said. Prime members in major cities across the U.S. can get free […]
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  1. Stores & Formats

Innovation, engagement soar at NACDS Annual Meeting

PALM BEACH, Fla. – Sunday’s Business Program at the National Association of Chain Drug Stores (NACDS) Annual Meeting reflected NACDS’ commitment to innovation amid exponential change, through the strength of highly engaged retailer and supplier members and through effective and vibrant association leadership. Steven Anderson NACDS chair Mike Wysong, CEO of Care Pharmacies, and NACDS pPresident […]
4 min read
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  1. Stores & Formats

How Has Customer Experience Been Transforming and What Value It Holds In The Future?

From brick-and-mortar to e-commerce, businesses have been running successfully all these years by building their foundation on just a question — “What do customers want?”  In the case of physical stores, products of good quality, stores with sufficient inventory, convenient locations, interactions from the staff, etc, were some of the primary things customers considered as […]
5 min read
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  1. Stores & Formats

Walmart Streamlines Teacher Support via Box Tops App Integration

Walmart has simplified the process for shoppers who want to support their local schools with the new Connected Accounts feature on the Box Tops for Education app. Shoppers can now give back by connecting their Walmart account with the Box Tops app, without needing to scan or submit receipts. Families can earn when they download […]
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  1. Stores & Formats

How Home Depot Plans to Stand Out in the ‘Sea of Retail Media Networks’

Photo courtesy Home Depot Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be taking the stage in Chicago, June 4-6, 2024. Zach Darkow, Head of Marketing Measurement at the Home Depot, will join a dynamic discussion with Jeffrey Bustos of IAB, Claire […]
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  1. Stores & Formats

Save Mart Embraces Retail Media, Smart Carts with Expanded Instacart Partnership

The Save Mart Companies is building on its partnership with Instacart by implementing several in-store solutions in nearly all 200 Save Mart, FoodMaxx and Lucky locations. The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences. Save […]
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  1. Stores & Formats

Summit Spotlight: Navigating the Retail Growth Outlook DSI

Ecommerce is complex, but too often brands embrace a simplistic view of what it means to their business. The conversation often centers around market penetration or ecommerce’s share of growth and profitability relative to physical retail.  But Russ Dieringer, founder and CEO of the research and analyst firm Stratably, argues this is just one piece of […]
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