The Wall Street Journal reports that “thousands of Walmart stores nationwide were temporarily unable to process many transactions Wednesday after a software glitch emerged in the system that runs its cash registers and other equipment.
“The outage began to affect stores Wednesday morning, rendering some registers inoperable, according to store workers and people familiar with the situation. The problem continued to roil hundreds of stores hours later as the retailer worked on technical fixes for the system. The issue has since been resolved, said a Walmart spokeswoman Wednesday afternoon. Most impacted stores had some registers that continued to function, with six stores fully down, she said.”
The Journal notes that “outages of this sort aren’t unusual at retailers but have become less frequent among those with the scale and technology-investment capacity of Walmart. Still, it is a sign of how even retailers like Walmart that invest heavily in technology sometimes struggle with the software that supports the basics of their business.
“It isn’t clear what caused the outages. It was due to an internal systems issue, not an external problem, the spokeswoman said.”
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