Queen of Shops and co-chair of the Better Business Act, Mary Portas, has been confirmed as a keynote speaker at Retail Technology Show 2023, taking place on 26th and 27th April 2023 at London’s Olympia.
Following the announcement of Steven Bartlett as headline speaker last week, Portas will join over 100+ retail thought leaders taking to the stage at the event.
Speaking on the Headline Stage on day two, moderated this year by retail broadcaster and ‘Customer Whisperer’ Kate Hardcastle, she will discuss the role of human connectivity and the Kindness Economy in the future of retail.
Portas will explore what this new value system, where businesses must understand the fundamental role they play in the fabric of people’s lives, means for retailers – and their omnichannel technology roadmaps – as they look ahead to 2023 and beyond.
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Matt Bradley, Event Director at Retail Technology Show, comments: “Retail is a people business – and human connectivity, delivered through the retail workforce, sits front and centre of delivering the customer experiences needed for success, often representing the make-or-break moment in consumers’ buying journeys.”
“Human touch, connectivity and technology all have a role in empowering retail workforces to perform and drive the competitive advantage needed, so we’re thrilled to have the retail powerhouse that is Mary Portas join the stage to discuss such a mission critical topics.”
A further five conference tracks will run across the two-day event seeing retailers, including Screwfix, Morrisons, Ikea, Jigsaw, adidas and John Lewis & Partners, discuss key trends and topics, from leadership and culture, e-commerce, customer obsession, payments and supply chain.
RTIH at Retail Technology Show 2023
RTIH will be exhibiting at Retail Technology Show 2023.
Visitors to our stand (number 5B49) will be able to meet our Editor, Scott Thompson, and pick up the most recent issues of our printed magazine.
If you’re interested in advertising in our special Retail Technology Show edition, please email us for further details at: [email protected]
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