1. Channel: Mass

Mass retailers like Walmart continue to pick up online grocery customers

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Mass outlets outperformed the broader in January market, according to the new Brick Meets Click/Mercatus Grocery Shopper Survey
 

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  1. Shopper & Customer

How JanSport is Authentically Aligning With Gen Z Consumers

In episode 433 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alex Reveles, vice president of global brand management at JanSport, a VF Corp backpack and bag brand. Listen in as Reveles discusses her role within JanSport (0:50), why the brand is targeting Gen Z consumers (1:45), and the shopping behaviors this demographic is exhibiting […]
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  1. Operations & Supply Chain

Brands must revamp returns, says Manhattan Associates

​  [[“value”:”Convenience is the name of the game in today’s retail landscape and the returns process is an integral part. It can make or break the overall brand experience, and savvy retailers are increasingly viewing it as an opportunity to further engage with customers as it provides additional touchpoints to enhance the overall customer journey.”]]  […]
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Retail CX in 2024: The Era of Effortless Conversational Experiences

One of the big lessons retailers learned in 2023 is that consumers want to do it themselves. Some call it customer empowerment. Some call it the self-service economy. Essentially, it involves consumers making decisions about products and services without talking to a human. As generative artificial intelligence (AI) emerged as the breakout tech tool of […]
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  1. Department & Category

JBS promotes regenerative ag during global food industry panel

 ​​[[“value”:” The panel discussed harnessing the purchasing power of large companies and governments worldwide to improve the sustainability of production and drive the development of low-carbon products. “]]  View Original Article Dept. Grocery Sustainability 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Data & Insights

ISRG, BSX, and SWAV Research Launch Webcast

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  1. Shopper & Customer

3 Lessons From the 2023 End-of-Year Shopping Season

The end-of-year season is always a make or break time for e-commerce brands that can accrue earnings that see their businesses through quiet first quarters. Although inflation eased in the third quarter of 2023, the holiday season can be unpredictable and stiff competition will fight you for every sale. Therefore, you must familiarize yourself with […]
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  1. Data & Insights

How Unleashed Brands Connects With Families Across its Portfolio

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  1. Technology & Innovation

What is the newest retail technology?

​ By Jennifer Richards, freelance writer. The retail landscape is rapidly evolving, and technology is the driving force behind this transformation. As an expert in retail technology, I’ve observed several groundbreaking trends set to redefine the shopping experience in 2024 and beyond. Here’s a look at the most prominent ones: View Original Article Predictions and […]
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AAPL Launch Webcast

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  1. Trends & External Forces

Report: Amazon.com US Sales Will Surpass $640B in 2024

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  1. Corporate Strategy

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  1. Channel: Grocery

Kroger named most-visited grocery store in 2023

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  1. Technology & Innovation

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  1. Shopper & Customer

New Black Friday Marketing Report Shows Consumers Still Love Email and SMS

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  1. Department: Nonfood

The Difference Between Purpose And Value Proposition

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  1. Corporate Strategy

First Time Founders with Ed Elson – ft. Tyler Denk of Beehiiv

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  1. Stores & Formats

Crate & Barrel Launches Virtual Store Re-Creation of its New York Flagship

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