Holiday shoppers this year will be price-conscious, budget-minded, and mostly online. They’ll prioritize customer service, fast delivery at reasonable rates, and accommodating return policies. And they’ll start early, with many planning to begin in September, diminishing the impact of Black Friday and Cyber Monday sales. Those are just some of the findings from a July […]
View Original ArticleMore from Mark Simon
Steve Statler
4 min read
Technology & InnovationTech: IoTOperations & Supply ChainShoppersDept. GroceryDept. FreshSustainabilityPackagingOmnichannelCustomer ExperienceConsumersDept. ApparelMarketing: In StoreDept. DairyPricing & PromotionsDeliveryDept. NonfoodAssociatesBOPISTargetDept. PerimeterAIBrick and MortarDept. BeverageMerchandisingESG and CSRExecutivesGovernmentMarketing: BroadcastDept. AppliancesMarketing: TradePredictions and ForecastsStore LocationDept. OTCData & InsightsDept. Refrigerated
0
Kamran Iqbal
3 min read
Holiday & EventsPartnershipsData & InsightsOperations & Supply ChainShoppersMarketing: TradeTechnology & InnovationDeliveryDept. ApparelAssociatesConsumersOmnichannelPredictions and ForecastsEconomyDept. HBCPricing & PromotionsDept. FreshESG and CSRStrategyDept. NonfoodMerchandisingMarketing: Social Media
TotalRetail
3 min read
Technology & InnovationAIData & InsightsShoppersOperations & Supply ChainOmnichannelPredictions and ForecastsMarketing: Direct & PersonalizationDept. ApparelMarketing: In StoreDept. NonfoodPartnershipsGoogleStrategyAssociatesConsumersAmazonExecutivesWalmartMerchandisingMarketing: Loyalty & SubscriptionResults & InvestmentGovernment
Kristin Naragon
3 min read
Technology & InnovationPredictions and ForecastsData & InsightsShoppersAIOperations & Supply ChainOmnichannelTrends: RetailMarketing: Social MediaDept. ApparelMarketing: PrintDept. HBCConsumersMarketing: Direct & PersonalizationMeta (Facebook)Trends: TechResults & InvestmentStrategyTech: AR and VRMetaverse
Ben Diehl
2 min read
ConsumersHoliday & EventsData & InsightsShoppersMarketing: Direct & PersonalizationDeliveryPartnershipsOperations & Supply ChainTechnology & InnovationDept. BeverageStrategyPricing & PromotionsPredictions and ForecastsDept. NonfoodMarketing: Loyalty & SubscriptionESG and CSRExecutivesDept. FuelDept. ApparelEconomy