1. Channel: Mass

5 things top news: Walmart improves pay for managers

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The most impactful stories in the grocery industry for the week ending Jan. 19
 

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  1. Shopper & Customer

2024 is the Year of the Omnichannel Customer Experience

Consumer spending, especially online and in particular via mobile devices, hit record highs during the 2023 holiday season. But are retailers ready to ride this momentum into 2024? One recent study found that 73 percent of customers are likely to switch to a competitor after just one poor experience. Especially during the new year, when […]
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  1. Operations & Supply Chain

How SMBs Can Compete in an Era of Free Returns

It’s the way of the world that giant corporations have the resources to crush their competition, especially when they attain a dominant position in the marketplace. The goliaths of Amazon.com and eBay did this to SMBs when they started offering FREE returns of online purchases. To be fair, the big companies probably didn’t foresee the […]
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  1. Channel: Mass

Walmart Easing Delivery Requirements for Suppliers

Walmart said this week that it’s planning on easing its requirements for in-full and on-time shipments from suppliers. According to The Wall Street Journal, Walmart said that it wants its suppliers to deliver shipments on-time 90 percent of the time and in-full 95 percent of the time, down from the 98 percent threshold the company […]
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  1. Shopper & Customer

Turning Browsers Into Buyers: Merchants See Expanded Benefits to Card-Attached Installments

Consumers love paying with installment plans. A recent report confirms that 60 percent of shoppers over the past year chose to pay for their purchases with interest-free installments, and most of those shoppers (45 percent) chose to do so with their own general-purpose credit cards. Even though the consumer is clearly voting with their wallets […]
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  1. Corporate Finance

Kroger stock jumps following Q4 earnings report

CEO McMullen disappointed with FTC effort to block Albertsons merger but not surprised “given the current political environment”   View Original Article Government Mergers Regional Grocery Albertsons / Safeway Kroger Results & Investment Executives Sustainability 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Data & Insights

3 Marketing Trends Retailers Must Prioritize in 2024

The theme for retail marketers in 2024 is push forward when others pull back. Amid continued budget consolidation, unpredictable consumer demand, and macroeconomic factors, marketers naturally tend to conserve their resources for a brighter day. Despite industry challenges, the retail landscape is ripe with opportunities. The strong holiday season shone a light on the way […]
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  1. Data & Insights

EDA Fights the Fraudsters: Keeping Retailers and Customers Safe

The holiday season and year-end months account for as much as a fifth or more of annual sales for some retailers, with 2023 set to be no exception. Thanksgiving and Black Friday may have passed, but as consumers get ready to enjoy the final days of the holiday season, it’s the perfect opportunity for fraudsters […]
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  1. Technology & Innovation

How Walmart is Embracing AI

Artificial intelligence (AI) is enabling Walmart to move from being an omnichannel retailer to an adaptive one, at least according to Anshu Bhardwaj, senior vice president and chief operating officer at Walmart Global Technology and Walmart Commerce Technologies, who spoke at a session during the National Retail Federation Big Show in New York City earlier […]
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  1. Data & Insights

KMX and CVNA Insights Webcast

Join YipitData’s Nick Shields and Danny Chang, on Thursday, April 18th @ 12PM ET for a deep-dive into KMX and CVNA trends during 1Q24. The team will discuss: Top-line trends through tax refund season Inventory age and reconditioning analyses Update on KMX and CVNA market share Having trouble registering? Please email us at [email protected].   […]
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  1. Retailer Media

Step Into the Future of Retail Media: Key Tenets to Scaling a Creative Workflow

Want to build your own retail media empire? Or at least figure out a way to manage your advertisers seamlessly to keep your stress low and your ability to scale high? Retail media is growing fast. To make the most of that momentum, your advertisers have specific, evolving expectations about what working with you will […]
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  1. Data & Insights

Cross-Channel Marketing for Retailers: What’s Working and What’s Not

Cross-channel marketing should attract new customers and deepen relationships with the ones you already have. As a marketer in the retail industry, your cross-channel marketing campaigns should create a cohesive, consistent customer experience that feels relevant and seamless. The question is, do you have the right technology and tools to achieve that? MoEngage surveyed more […]
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  1. Data & Insights

Generative AI: Gaining a Competitive Edge in E-Commerce

While e-commerce adoption accelerated in the last three years — with nearly three-quarters of Americans (73 percent) now shopping online multiple times a month — e-commerce has become much more competitive. One strategy brands should consider to differentiate is to offer a seamless, enjoyable and personalized shopping experience, enabled by generative artificial intelligence. E-commerce leaders […]
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  1. Shopper & Customer

How Can Retailers Adapt to Ever-Evolving Customer Expectations?

Personalized commerce experiences have long been the holy grail for retail and consumer packaged goods (CPGs) companies. As consumers now expect to interact and purchase from companies via an array of touchpoints, it’s now more important than ever for brands to provide a seamless and cohesive omnichannel digital experience, no matter how customers start or […]
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  1. Stores & Formats

Crate & Barrel Launches Virtual Store Re-Creation of its New York Flagship

Crate & Barrel has launched its first immersive virtual store in partnership with experiential e-commerce platform Obsess. The fully shoppable virtual environment takes the form of Crate & Barrel’s new flagship store in New York City, which features engaging animations and interactive personalization tools that let consumers visualize their own sofa and living room set […]
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  1. Shopper & Customer

Holiday Shopping Rule of 3’s and Other Leading Consumer Trends This Season

There’s no question that the holidays are a time of joy and celebration. However, for many they can also be a time of stress and anxiety, especially when it comes to personal finances. According to Purchasing Power’s 2023 Consumer Holiday Spending Survey, more than half (56 percent) of lower income U.S. consumers (those earning $75,000 […]
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  1. Technology & Innovation

Navigating the Future: AI’s Unprecedented Role in On-Premise Personalization

Imagine entering a store for the first time and encountering screens instantly customized to your preferences. As you browse the aisles, you receive tailored product recommendations precisely aligned with your tastes and needs. This scenario depicts the imminent future of on-premise personalization — where artificial intelligence lifts customer journeys to unprecedented levels. Nevertheless, the human […]
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