1. Retail Ecosystem

No Mercy / No Malice: Prof G Person of the Year

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As read by George Hahn.

Prof G Person of the Year

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  1. Shopper & Customer

Peak 2023: Optimism Meets Strategy

In spite of economic headwinds, a recent survey revealed that an overwhelming 73 percent of brands anticipate increased holiday sales in 2023. Similarly, 67 percent of consumers report that they plan to spend as much money or more on holiday gifts this year compared to last. However, years of supply chain disruptions and volatile consumer […]
3 min read
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  1. Shopper & Customer

Report: Consumers Dissatisfied With Retail Experiences

Consumers are generally dissatisfied with their retail experiences, at least according to a global study from the IBM Institute for Business Value called “Revolutionize retail with AI everywhere: Customers won’t wait.” The report points out that only 9 percent of consumers said they were content with their in-store shopping experiences and 14 percent content with […]
2 min read
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  1. Corporate Finance

The Body Shop Ceases its US Operations

The Body Shop has ceased its U.S. operations and is closing dozens of locations in Canada amid deepening financial struggles for the British beauty and cosmetics chain. The Body Shop’s U.S. arm ceased operations on March 1, according to a company announcement from earlier this month. And the brand’s Canadian subsidiary commenced liquidation of 33 […]
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  1. Merchandising

Building Brands for Every Altitude

There’s a famous anecdote about three stone masons. Though its origins are fuzzy, at best, it’s a beautiful lesson in the power of perspective. Each version goes something like this: a stranger wandering along a road encounters a trio of workers. He asks the first, “What are you doing?” The worker responds, “What does it […]
3 min read
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  1. Department & Category

Datassential launches platform for food industry collaboration

 ​​[[“value”:” The platform will feature access to operator and consumer research and market outlooks as well as in-person and virtual engagements. “]]  View Original Article Dept. Grocery Consumers Technology & Innovation 0 Author Missing Member since March 11, 2021 Loading + Follow Following
< 1 min read
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  1. Media & Marketing

January sales: The most haul-worthy high-street brands on TikTok revealed – H&M crowned top

New research has identified which UK high-street clothing brands create the most buzz on TikTok, based on how frequently they appear in online ‘hauls’ – with H&M crowned top. View Original Article International - UK TikTok Marketing: Social Media Technology & Innovation Dept. Apparel 0 Author Missing Member since March 11, 2021 Loading + Follow […]
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  1. Technology & Innovation

Tractor Supply Co. Uses AI to Deliver Interconnected Experiences

While at NRF 2024: Retail’s Big Show in New York City, Editor-in-Chief Joe Keenan spoke with Glenn Allison, vice president of IT applications development at Tractor Supply Company, and Shash Anand, senior vice president of product strategy at SOTI, an industry leader in simplifying business mobility solutions. Allison and Anand discuss the use of artificial […]
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  1. Data & Insights

Generative AI for E-Commerce: 5 Top Trends for 2024

In 2023, the e-commerce industry was largely focused on strengthening brand equity, enhancing the customer experience, and keeping up with the evolution fueled by new platforms and artificial intelligence-based technologies. Notably, the adoption of composable commerce, which refers to building a modular, component-based, cloud-native tech stack, empowered companies to build the agility required to remain […]
4 min read
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  1. ESG

How Traceability Can Help Fashion Brands Become More Sustainable

As consumers and government regulations call on companies to adopt increasingly sustainable practices, fashion brands need to rethink their approach to reducing their environmental impact. One of their key challenges is to achieve full visibility into all stages in the life cycle, from fiber-origin to retail. Without perfect traceability of the materials used, it’s extremely […]
3 min read
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  1. Shopper & Customer

Bridging the Gap Between Online and Brick-and-Mortar Shopping: How to Inspire Consumer Closeness

From brand and product options to the methods to purchase, consumers have more choices than ever in how their shopping experience comes to life. The most recent shift in consumer mindset and shopping preferences happened as a result of the COVID-19 pandemic. Because so many retailers were forced to shift to online-only during this time, […]
4 min read
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  1. Trends & External Forces

A Growing Threat: Return Fraud Continues to Significantly Expand YoY

In mid-January, I had the pleasure of attending the NRF “Big Show” Conference in New York City. As always, it was great to meet new people, reconnect with prior colleagues, and finally meet some people in person — we have been on video calls way too often in the past three years! As expected, retailers […]
5 min read
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  1. Shopper & Customer

Unlocking Wallet Innovation to Streamline Retail Buying Experiences

Fueled by digital innovation, shifting consumer preferences, and retail investment, digital wallet usage is surging, transforming both how consumers shop for goods and how retailers engage with customers. With more demand for tightly integrated experiences, more buyers are turning to digital wallets to optimize how they shop. To put digital wallet growth in perspective, unique […]
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  1. Data & Insights

Why Brands Are Going Global for Revenue Generation

Amid economic volatility, brands across the globe are asking themselves: How can we consistently increase revenue during inconsistent times? Looking at the variety of potential solutions, many prominent merchants and e-commerce providers are opting to increase investment in their international online retail presence. Walmart, for instance, is charting a five-year plan to double its gross […]
3 min read
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  1. Stores & Formats

Walmart Announces Plan to Add 150+ Large-Format Stores

Walmart plans to build or convert more than 150 large-format stores over the next five years, it announced on Wednesday. Some of the locations will be expanded from a smaller location into a Supercenter with a full range of groceries and merchandise, but the majority will be new stores, Josh Havens, a company spokesman, said. […]
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  1. Channel: Delivery

Long-Term Theme: Instacart Deep Dive

Alternative data can help investors increase conviction around unit economics, competition, and strategic initiatives for their long term holdings. Our Instacart (CART) research is a perfect example of differentiated granularity into fees, competition and SNAP benefit usage on the platform. Average Discount as % of AOV (pre-discount) Average Fees as % of AOV (pre-discount) Our […]
2 min read
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  1. Technology & Innovation

NRF 2024: What to Expect Following a Complex Year for Retail

Each year, NRF: Retail’s Big Show provides the retail industry with the latest insights on the development of the solutions and groundbreaking technologies available across the sector. With last year’s event focusing heavily on breakthroughs — the artificial intelligence boom helping retailers develop in-store customer experiences and better utilize data analytics and personalization capabilities — […]
3 min read
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  1. Data & Insights

Why Highlighting the Artistic Side of Luxury Fashion is the Key to Better Shopping Experiences

In November and December, U.S. retail industry sales rose 3.8 percent compared to the year before. Economists seemed surprised by retail results defying expectations throughout much of 2023. Unfortunately, 2024 didn’t start quite as well. Since then, retail sales have shrunk by 0.8 percent (worse than market forecasts of a 0.1 percent decline). U.S. retail […]
3 min read
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