1. Media & Marketing

FaceTime with the Content Guy:  Note Worthy

Written by Posted on Less than 0 min read

I never expected to get a handwritten thank you note from the recovery nurse who took care of me after my recent surgery.  But I did – and the practice suggests an important business lesson.

The post FaceTime with the Content Guy:  Note Worthy appeared first on MNB.

View Original Article
Member since
For more than 30 years, Kevin Coupe has been bringing to readers and audiences a wealth of experience, sharp storytelling skills, provocative and contextual insights, unique worldview and serious levity about the world of business and consumers. https://morningnewsbeat.com
Do you like MorningNewsBeat's articles? Follow on social!

More from MorningNewsBeat

  1. Channel: Grocery

Aldi US CEO Talks Strategy, Expansion

CNBC, following up on last week’s announcement that Aldi will acquire Winn-Dixie and Harveys and gain a stronger foothold in the southeastern US, went to Aldi US CEO Jason Hart for an explanation of the company’s moves. Some excerpts, with some commentary added via italics where relevant: •  “This acquisition provides us speed to market […]
2 min read
0
  1. Channel: Mass

Walmart Embraces “Sensory-Friendly Hours” Nationwide

Axios reports that “Walmart stores nationwide will lower the lights, turn off the radio and change their TV walls to a static image for daily ‘sensory-friendly hours,’ the retailer announced Tuesday … Walmart’s hours, which start Friday, appear to be the biggest shopping program yet for people with sensory processing issues, which include autism, ADHD […]
< 1 min read
0
  1. Technology & Innovation

The Innovation Conversation:  The Connecting-The-Dots Opportunity

The continuing goal of “The Innovation Conversation” is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory … and one that Tom Furphy – a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing […]
< 1 min read
0
  1. Channel: Grocery

Wegmans Signs Lease For New NYC Space

The New York Post reports that Wegmans, having recently opened its first Manhattan store in Greenwich Village, has signed a “long term deal” for a space about four miles to the north near Lincoln Center, real estate that used to be occupied by a Bed Bath & Beyond. The Post writes that “some kind of […]
2 min read
0
  1. Channel: Dollar/Value

Family Dollar Issues Major Product Recall

The New York Times over the weekend reported that Family Dollar “said that it would voluntarily recall nearly 300 over-the-counter drugs and medical devices that were sold in nearly two dozen states … The items, which included cold medicine, pain relievers, lip balm, toothpaste and mouthwash, were stored outside of labeled temperature requirements and inadvertently […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Is Amazon Really Good For Consumers?

The Boston Globe has a piece in which it asks the question, does it necessary follow that if you can buy a 55-inch television on Amazon  for $249, that Amazon is necessarily good for consumers? It is a question that certainly complicates any case that will be made by the Federal Trade Commission (FTC) in […]
2 min read
0
  1. Channel: Mass

Walmart Plans 2,000 E-commerce Layoffs

It was just over a week ago that reports emerged that Walmart planned to lay off “hundreds of people” in its e-commerce business, but now Bloomberg reports that the company’s “job cuts at five US e-commerce fulfillment centers will affect more than 2,000 positions, according to regulatory filings, though impacted employees may find other roles […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Albertsons Launches “Flash” 30-Minute Pickup/Delivery Service

Albertsons yesterday launched a new pickup and delivery service called “Flash,” which it says allows customers “to receive their DriveUp & Go and delivery orders in as little as 30 minutes.” The company said it is now available in more than 2,000 locations. Two elements of the “Flash” program: •  “Members of the company’s FreshPass […]
< 1 min read
0
  1. Operations & Supply Chain

Retailers Address Returns Issue, But Shoppers Resist

The Wall Street Journal has a story about how retailers are working to reduce the number of returns they are getting from shoppes and cut down the costs of these returns, which have become onerous. But the problem, the story makes clear, is that they may be working against the preferences of their customers. According […]
2 min read
0
  1. Channel: Restaurants

Fast Food, But Divergent Strategies

CNBC reports that Chipotle CEO Brian Niccol is saying that he believes “we can double the restaurant count to 7,000.  We view it as a conservative number, and we view it as something that’s very feasible in the long term.” The story says that Niccol conceded “that it has been a tricky business environment over […]
2 min read
0
  1. Department & Category

Chicago Could Open City-Owned Grocery Stores

Fox Business  reports that Chicago Mayor Brandon Johnson is saying that “his administration is exploring a city-owned grocery store as a means of promoting ‘equitable’ access to food, though the plan has drawn criticism from skeptics of a government owned and operated store. “Chicago would become the first major U.S. city to implement a municipally […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Amazon To Layoff 10,000 Employees

In the largest layoffs in Amazon’s almost three decades of doing business, the company said yesterday it plans to cut about 10,000 jobs as it prepares for a possible recession and deals with a post-pandemic reduction in its e-commerce business. The 10,000 number – which is said to be “fluid” and dependent on final decisions […]
5 min read
0
  1. Trends & External Forces

Walmart, Amazon Top Fortune 500 List

Fortune is out with its 2023 Fortune 500 list, ands for the 11th year in a row, Walmart is at the top of the list.  Amazon takes the second spot for the consecutive year. Making up the balance of the top 10:  Exxon Mobil, Apple, UnitedHealth Group, CVS Health, Berkshire Hathaway, Alphabet, McKesson, and Chevron. […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

McMillon & Jassy:  Not Quite Together Again For The First Time

Both Walmart CEO Doug McMillon and Amazon CEO Andy Jassy appeared on CNBC yesterday, making observations about their businesses and the current consumer environment. McMillon’s comments included: •  “We’re continuing to see traffic growth in store, plus even more transaction growth for pickup, curbside and delivery. As a company our in store business is continuing […]
4 min read
0
  1. Channel: Drug

Walgreens Pivots To Store-Based Home Delivery

The Wall Street Journal reports that “Walgreens Boots Alliance is betting its 8,700 bricks-and-mortar stores, and not a network of fulfillment centers, hold the key to speeding up delivery of online consumer orders and increasing sales. “The pharmacy giant recently closed a warehouse in Edwardsville, Ill., dedicated to filling e-commerce orders for household items such […]
2 min read
0
  1. Media & Marketing

FaceTime with the Content Guy:  Range Anxiety

Questions about the electrification of the nation’s automobile fleet often focus on whether the infrastructure exists to support this shift, and the degree to which manufacturers will be able to address “range anxiety.”  Well, I was just listening to a podcast featuring Jon Ikeda, Acura’s Chief Brand Officer, that addressed both issues. The post FaceTime […]
< 1 min read
0
  1. Technology & Innovation

Former CEO Sues Retailer For $200 Million Over Rejected Technology

Time has the story of former Walgreens CEO Greg Wasson, who worked for the company for more than 30 years, the last five as CEO, and how he is suing the company for more than $200 million. According to the story, “Wasson is suing his former employer in a contract dispute with a technology startup […]
2 min read
0
  1. Channel: Grocery

H-E-B Brings Joe V’s Discount Format To Dallas

The Dallas Morning News reports that H-E-B will bring its Joe V’s Smart Shop format, which emphasizes low prices on fresh foods, to the Dallas-Fort Worth market with two new stores there. One will open in southern Dallas in late summer 2024, and the other will open in east Dallas in spring 2025.  “These Joe […]
< 1 min read
0
  1. Operations & Supply Chain

Shopify Lays Off Employees, Sells Off Logistics Business

The Information reports that Shopify plans to “lay off 20% of employees and would sell its logistics business to Flexport, as the e-commerce company pushes to cut costs further and refocus on its core business.” The moves come as the company said that its Q1 revenue increased 25% to $1.5 billion, compared to the same […]
2 min read
0
  1. Department: Food

Worth Watching:  How To Sell Apples

Once again, Stew Leonard’s offers a lesson in how to communicate effectively with shoppers – in this case, via a video sent to customers in an email this weekend.  In it, Stew Leonard Jr. talks about the organic apples his stores source from Quincy, Washington – it is an excellent example about how to bring […]
< 1 min read
0
Next