1. Acquisitions, Divestitures & Mergers

Kroger says previous mergers have lowered prices

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The grocer noted that it has invested in lowering prices since 2003 and saved consumers $5 billion in the process
 

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  1. Channel: Grocery

Kroger named most-visited grocery store in 2023

Placer.ai 2023 recap notes H-E-B, Meijer, Food Lion, and ShopRite also ranked high on foot traffic last year   View Original Article Wakefern AI Dept. Grocery Store Location Technology & Innovation Ahold Delhaize Regional Grocery HEB Kroger Meijer 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Technology & Innovation

Training Generation Z for Confidence Rather Than Compliance

The retail sector has so much to offer Generation Z. In order to attract and retain talent from this digital-native cohort of employees, born after 1995, it’s vital for retail employers to provide a benefits package that offers value way beyond remuneration. By doing so, retailers can benefit from highly skilled employees who in turn […]
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  1. Associates & Employees

Macy’s, Wayfair Announce Job Cuts

Retail layoffs are hitting especially hard recently. Macy’s is laying off about 3.5 percent of its total headcount, which amounts to roughly 2,350 employees, and the iconic department store is closing five locations. Also last week, online furniture seller Wayfair said it is cutting about 1,650 jobs, or 13 percent of its global workforce. The Wall […]
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  1. Shopper & Customer

Addressability is the Antidote to Ad Fatigue

Gone are the days when a catchy jingle or clever billboard held sway over consumer attention. Today, the shopping experience is a digital dance, one where brands must learn the measures delicately and efficiently to avoid stepping on toes and wasting money. In an era when digital advertising has become increasingly pervasive, the challenge for […]
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  1. Data & Insights

Redefining Retail: 3 AI Trends Leading the Way

For some time now, many retailers have been exploring the use of artificial intelligence to enhance various aspects of their business, from inventory placement to merchandising assortments. However, the conversation gained renewed momentum in 2023 with the emergence of ChatGPT and generative AI. This increased interest in the potential of AI to transform retail operations […]
3 min read
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  1. Media & Marketing

Podcast: How to leverage personalization to generate grocery revenue

SN sat down with Mercatus COO Sylvain Perrier to talk about AI, personalization, and loyalty   View Original Article Marketing: Direct & Personalization Marketing: Loyalty & Subscription Technology & Innovation Podcasts Nestle AI Executives 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Partnerships & Alt Profit

How CVS Media Exchange Creates Connected Experiences for Customers and Brands

While at NRF 2024: Retail’s Big Show in New York City, Editor-in-Chief Joe Keenan spoke with Parbinder Dhariwal, vice president and general manager at CVS Media Exchange, CVS Health’s retail media network. Dhariwal provides an overview of the retail media arm of the CVS business, including the benefits it brings to both third-party brands and […]
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  1. Associates & Employees

Combatting Retail Turnover: The ROI of Employee Education

Retail has historically experienced high employee turnover, leading many companies in this sector to simply accept and incorporate this trend into their business models. The prevailing logic has been that it’s more cost effective to continually hire and train new employees than to increase wages or invest in other strategies to retain staff. This approach […]
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  1. Data & Insights

The Risks of DDoS Attacks and 4 Ways to Fortify Your Defenses This Holiday Season

The holiday season is the Super Bowl for retailers, with November and December accounting for 19 percent of total retail sales — even higher for some retailers — in the last five years. Since online purchasing comprises nearly 40 percent of holiday shopping, retailers can’t afford to lose sales and frustrate consumers through website outages. Unfortunately, […]
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  1. Shopper & Customer

Turning Browsers Into Buyers: Merchants See Expanded Benefits to Card-Attached Installments

Consumers love paying with installment plans. A recent report confirms that 60 percent of shoppers over the past year chose to pay for their purchases with interest-free installments, and most of those shoppers (45 percent) chose to do so with their own general-purpose credit cards. Even though the consumer is clearly voting with their wallets […]
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  1. Trends & External Forces

Total Commerce: Key Trends of 2023 and Predictions for 2024

Total commerce, in its most basic definition, is the ability for a brand or retailer to be present wherever and whenever its customers are shopping. While easy to understand in theory, the reality of total commerce is increasingly complex as new channels of buying emerge, consumer attention is increasingly scattered, and digital transactions continue to […]
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  1. Corporate Strategy

Levi’s to Reduce Corporate Workforce by Up to 15%

Levi Strauss & Co. is planning to reduce its corporate workforce 10 percent to 15 percent during the next six months as part of its “productivity initiative” to drive long-term growth. The initiative, a two-year program named Project FUEL, is designed to accelerate the execution of Levi’s brand-led and direct-to-consumer first strategies while fueling long-term […]
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  1. Holiday & Events

Using Text Messages to Boost Valentine’s Day Sales

One of the most lucrative holiday shopping times of the year is almost upon us, and retailers must be ready to capitalize on it. Text messages can play an integral role in the success of the Valentine’s Day shopping season if retailers plan ahead and utilize a strategy that can both boost sales and increase […]
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  1. Holiday & Events

Adobe: Record $222.1B Spent Online This Holiday Season

Online spending rose 4.9 percent year-over-year, setting arecord for e-commerce during the holiday season, as shoppers pounced on discounts and leaned on buy now, pay later to cover more of their purchases, according to Adobe Analytics. Sales totaled $222.1 billion on retailers’ websites and apps from Nov. 1 to Dec. 31, according to Adobe. Adobe’s […]
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  1. Shopper & Customer

Online shoppers go elsewhere when items out of stock

A report by 84.51° says nearly a quarter of shoppers will move their spending rather than wait   View Original Article Insight Providers Big Data Marketing: Retail Media Shoppers 84.51 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Shopper & Customer

New Balance Launches ‘Reconsidered,’ its New Resale Platform

New Balance has become the latest company to launch its own resale website, following the steps of more than 160 brands that have so far adopted resale. The sportswear and lifestyle brand will enable consumers to shop and sell pre-owned New Balance shoes via a dedicated website in the U.S, which is powered by Archive Resale, […]
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  1. Acquisitions, Divestitures & Mergers

Shoe Carnival Acquires Rogan’s Shoes for $45M

Shoe Carnival is expanding with the acquisition of Rogan’s Shoes, a midwestern independent shoe retailer with 28 stores in Wisconsin, Minnesota, and Illinois. Shoe Carnival announced the acquisition Tuesday, saying it had purchased Rogan’s Shoes for $45 million. The company said the move “advances [its] strategy to be the nation’s leading family footwear retailer” and […]
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