1. Shopper & Customer

4 Consumer Behaviors That Will Continue Into 2024

As we are 45 days in 2024, the echoes of pandemic-driven shifts and emerging economic realities continue to shape consumer behavior. While some consumer trends may fade, others are poised to solidify and transform the way people shop, interact with brands, and prioritize their well-being. 

Value-driven purchasing

The economic environment will remain a key driver of consumer trends. Affordability and value for money will continue to reign ͏supreme, leading to the rise of ͏the so-called ͏value hackers. Consumers will adopt creative strategies ͏to stretch their budgets. 

Expect increased͏ search for discounts, private ͏label products, “dupes,” and loyalty programs offering maximum benefits. Then, there’s the prioritization of quality and durability. People will invest in well-made, long-lasting items over cheap, disposable purchases. 

Repairing and upcycling existing products will gain further traction. Lastly, the focus will shift towards mindful buying, reducing impulse purchases, and prioritizing items with social, ethical, or environmental benefits.͏

Digital embrace

The digital revolution is far from over͏ in consumer trends, with ͏e-commerce, fintech, and online services expected to see further͏ growth in omnichannel experiences. Consumers will demand a smooth transition between online and offline shopping experiences. 

Click-and-collect, personalized recommendations, and virtual reality product ͏trials will become ͏more commonplace. User-friendly financial solutions, mobile payments, and digital wallets will continue to gain traction, offering convenience͏ and speed. Look for increased adoption of cryptocurrency and blockchain technology in niche markets. 

Trust in brands is shifting towards peer-to-peer recommendations. Reviews, influencer partnerships, and social͏ media validation will play a crucial͏ role in purchase decisions.͏

Health and wellness

The pandemic’s impact on personal well-being is still evident in evolving͏ consumer trends. Focus will expand beyond physical fitness to include mental, emotional, and spiritual well-being. Demand for personalized wellness solutions, mindfulness practices, and stress management͏ tools will rise. The desire for healthy, sustainable eating will continue, driving demand for plant-based alternatives, superfoods, and functional food products with added health benefits. Consumers will seek dietary advice and products tailored ͏to their individual needs and goals, leading to increased popularity ͏of DNA-based nutrition tests and personalized meal plans.


Environmental consciousness will remain͏ a key purchase driver, influencing consumer trends and decisions across industries. Consumers will favor brands that prioritize eco-friendly materials, production processes, and responsible waste management.͏ Expect ͏a decrease in single-use plastics and ͏increased demand for biodegradable or recycled materials. Consumers will value transparency in supply chains and demand brands to use ethically sourced materials an͏d labor practices͏. Fair trade certified products and local purchasing will hold appeal. The concept of owning less and living more intentionally will gain traction. Consumers will favor experiences ͏over possessions and seek ways to reduce their environmental footprint.

Personalization and customization

Consumers ͏crave experiences tailored to their unique preferences. Brands will leverage artificial͏ intelligence to offer personalized recommendations, product suggestions, and͏ marketing campaigns, creating a more engaging and interactive ͏customer journey. Products and͏ services that allow for personalization will be highly sought after.͏ 

From custom-blended coffee to ͏bespoke clothing ͏to DIY home improvement kits, consumers want to tailor their purchases to their individual tastes and needs. Consumers will gravitate towards smaller brands and online communities that resonate with their specific interests ͏and values. Niche markets and targeted products will flourish.

The guest blog post was provided by Roxanne Ducas of 5WPR, a full-service PR agency that partners with brands to help them define and achieve their strategic PR goals. Interested in getting PR for your innovative product brand. Contact Roxanne and her team today to get more information on how 5WPR can help your business.

The post 4 Consumer Behaviors That Will Continue Into 2024 appeared first on Retailbound.

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