1. Merchandising

Is dynamic pricing feasible within supermarkets?

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Digital shelf tags could help grocers reduce waste, boost profit margins: report
 

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  1. Corporate Strategy

Kevin Plank to Return as Under Armour’s CEO

Kevin Plank, the founder of Under Armour, is returning to the helm of the Baltimore-based athletic wear maker, the company announced in a Wednesday afternoon press release. Plank is set to be president and CEO starting April 1. He will succeed Stephanie Linnartz, who had been in the position for little more than a year. […]
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  1. Shopper & Customer

6 Reasons for More Inclusive Payment Options This Holiday Season

Consumers are cautious about holiday spending this year. Inflation and ongoing uncertainty about the economy are influencing consumer spending, even at the busiest retail time of the year. Consumers are shopping earlier, taking the time to research the best deals on the items they want, and looking for ways to stretch their budgets further. Retailers […]
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  1. Data & Insights

Retail Has Been Slow to Embrace AI. Here’s Why.

Artificial intelligence (AI) may be the next big thing, yet most retailers wait on the sidelines, watching what other businesses reap from this new digital technology. It’s not that they don’t want to pursue this new technology. Working in low-margin businesses, retailers understand the value of a technology that can promote significant organizational change and […]
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  1. Trends & External Forces

10 Solutions for Combatting Retail Theft

Major retailers reported record levels of retail theft in 2023, and it seems that the problem is only worsening by the day. According to a 2023 National Retail Security Survey, retail losses swelled to $112.1 billion in 2022, up a staggering 19 percent from $93.9 billion the year prior. Popular retail chains like Target, Kohl’s, […]
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  1. Shopper & Customer

Preventing Promotion Abuse: How to Leverage User Loyalty and Customer Acquisition This Year

Innovations in frictionless-yet-secure transactions are becoming increasingly important when it comes to navigating promotions in various industries, a weapon often used to boost customer acquisition and loyalty. An estimated $1.5 million is lost each month by U.S.-based delivery companies attributed to promotion abuse, a type of online fraud in which bad actors take advantage of […]
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  1. Shopper & Customer

How Can Retailers Adapt to Ever-Evolving Customer Expectations?

Personalized commerce experiences have long been the holy grail for retail and consumer packaged goods (CPGs) companies. As consumers now expect to interact and purchase from companies via an array of touchpoints, it’s now more important than ever for brands to provide a seamless and cohesive omnichannel digital experience, no matter how customers start or […]
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  1. Data & Insights

When Supply Chain Decision Making Meets Volatility

The stakes are high in today’s ever-changing economy, and companies must make the right supply chain decisions or risk being left behind. Navigating the complexity of today’s supply chain requires utilizing converging technologies such as artificial intelligence (AI), machine learning (ML), decision science, and operations research for more informed, data-driven decisions. However, leveraging these components […]
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ULTA: Leveraging Alternative Data to Validate Long-Term Investment Insight

A key use case of using alternative data for long-term investors is validating management commentary, as we mentioned in our “Using Alternative Data as a Long-Term Investor” article published in September. Whether it’s tracking the performance of a strategic initiative or comments on category or financial performance that aren’t regularly reported in financial statements – […]
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  1. Shopper & Customer

Unlocking Wallet Innovation to Streamline Retail Buying Experiences

Fueled by digital innovation, shifting consumer preferences, and retail investment, digital wallet usage is surging, transforming both how consumers shop for goods and how retailers engage with customers. With more demand for tightly integrated experiences, more buyers are turning to digital wallets to optimize how they shop. To put digital wallet growth in perspective, unique […]
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  1. Department: Nonfood

Office Hours: Why Don’t Companies Advertise on Explicit Sites? How to Negotiate Stock Options with an Employer, and How Scott Built a Public Speaking Career

Scott explores the potential for advertisers to promote their products on less favorable platforms such as pornography sites. He then discusses how to negotiate stock options with an employer. He wraps up with advice to a listener seeking to jumpstart their public speaking career, sharing insights from his own personal experience.  Music: https://www.davidcuttermusic.com / @dcuttermusic […]
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5 Trends Set to Power the E-Commerce Revolution in 2024

As we begin 2024, the e-commerce landscape is on the brink of a significant transformation. Technological advancements like artificial intelligence/generative AI coupled with evolving consumer behaviors and a global shift towards sustainability are converging to redefine the way we shop online — from the way we search for products and make payments, to the authenticity […]
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Why Highlighting the Artistic Side of Luxury Fashion is the Key to Better Shopping Experiences

In November and December, U.S. retail industry sales rose 3.8 percent compared to the year before. Economists seemed surprised by retail results defying expectations throughout much of 2023. Unfortunately, 2024 didn’t start quite as well. Since then, retail sales have shrunk by 0.8 percent (worse than market forecasts of a 0.1 percent decline). U.S. retail […]
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  1. Data & Insights

Home Depot Confirms Data Breach Exposed Employee Info

Home Depot has confirmed that it suffered a data breach after one of its Software-as-a-Service (SaaS) vendors mistakenly exposed a small sample of limited employee data, which could potentially be used in targeted phishing attacks, reports Bleeping Computer. Last Thursday, a threat actor known as IntelBroker leaked limited data for approximately 10,000 Home Depot employees […]
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  1. Associates & Employees

Retail Industry Hit by New Labor Relations Rules

In February, the National Labor Relations Board’s (NLRB) newest guidance for addressing joint employer status will go into effect, and the impact on the retail sector could be significant. In situations where there’s a parent company that sets standards — e.g., related to working conditions or parameters around the quality of work — left to […]
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  1. Data & Insights

Gen AI and Retail: How the Industry is Harnessing Disruptive Transformation

Generative artificial intelligence (Gen AI) is spurring organizations across different sectors to fundamentally reimagine their approach to digital transformation. Nowhere is its disruptive potential more evident than in retail, where Gen AI’s ever-increasing capabilities are powering a new age of customer-centric innovation. Retailers are exploring use cases across a wide range of functions, from new […]
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  1. Operations & Supply Chain

Small Businesses Should Be Diversifying Their Supply Chains, Too

Businesses are constantly having to navigate unexpected issues with their shipping processes and the real consequences that come to their bottom line. From upstream disruptions such as havoc in international waters that clog ports and upend access to goods, to downstream disruptions like inclement weather that mess with on-time-delivery (OTD) rates, the supply chain as […]
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