1. ESG

Clean label, sustainable foods grow in demand

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Products that include callouts for additional nutritional value, such as “good source of calcium,” or wellness claims like “heart healthy” are likely to resonate with consumers, according to 84.51°.

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  1. Operations & Supply Chain

Total Retail Releases its Top 50 Tips of 2023 Report

Challenging economic and labor markets combined with evolving consumer behaviors have required many retailers and brands to adjust their ways of doing business. However, times of uncertainty and disruption present an opportunity for companies to rise above the competition, increase market share, and win their customers’ loyalty. To accomplish this goal, retail organizations need to […]
3 min read
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  1. Data & Insights

How Analytics Empower Retail Fleets to Confront Operational Expenses

While inflation has been kept in check for much of the broader economy over the last few months and diesel prices have declined, the cost of diesel fuel may have negative ripple effects across the economy, particularly for retail fleets. Demand for domestic transportation of goods is expected to increase in the coming months as […]
4 min read
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  1. Channel: Grocery

Albertsons Media Collective’s ‘Co-Op Garden’ Innovation Approach

While at NRF 2024: Retail’s Big Show in New York City last month, Editor-in-Chief Joe Keenan spoke with Evan Hovorka, vice president of product and innovation at Albertsons Media Collective, the next-generation retail media arm for Albertsons Companies, Inc. Hovorka provides an overview of the retail media network and his role, the business’ approach to […]
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  1. Data & Insights

Relationships vs. Transactions and the Future of Email

Do you know how many emails are sent every day around the world? I ask people that all the time and I get some surprising answers. I’ve heard 10 million, 100 million and up to a billion. The answer is that in 2024, people around the world will send 350 billion emails every day. You […]
5 min read
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  1. Trends & External Forces

5 E-Commerce Tips to Drive End-of-Year and 2024 Sales

Total Retail recently published its Top 50 Tips of 2023 report. This annual feature includes tips on how to run a more efficient and profitable retail business, and covers multiple functions for doing so, including e-commerce. Below are five tips designed for retailers that will help them position their businesses for success to close the holiday […]
2 min read
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  1. Shopper & Customer

Building Brand Advocates Through the Post-Click Experience

Creating a positive customer experience lies at the heart of every brand’s purpose in the journey to nurturing and retaining customers. But how does the post-click experience factor into this important dynamic? In an ever-evolving and crowded marketplace — and with social commerce increasingly dictating how customers are introduced to brands and shop with them […]
4 min read
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  1. Data & Insights

Adapting to Change: How to Get a Grip on Retail Crime

With the rise in retail crime consistently making the headlines, many retailers are finding themselves struggling to keep both their staff and their stores secure. Retailers continue to have challenges when it comes to security and loss prevention, and are looking for ways to increase profits, reduce theft, and make efficiencies. The British Retail Consortium […]
3 min read
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  1. Operations & Supply Chain

Brands must revamp returns, says Manhattan Associates

​  [[“value”:”Convenience is the name of the game in today’s retail landscape and the returns process is an integral part. It can make or break the overall brand experience, and savvy retailers are increasingly viewing it as an opportunity to further engage with customers as it provides additional touchpoints to enhance the overall customer journey.”]]  […]
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  1. Shopper & Customer

NRF: Valentine’s Day Spending to Reach $25.8B

Valentine’s Day spending on significant others is expected to reach a record $14.2 billion this year, according to the annual survey released by the National Retail Federation and Prosper Insights & Analytics. Overall, consumers plan to spend $25.8 billion to celebrate Valentine’s Day, on par with last year’s spending and the third highest in the […]
2 min read
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  1. Trends & External Forces

Revisiting My 2021 Predictions on the Future of Retail Technology

In 2021, I told Total Retail readers that retailers were two years away from pivotal innovations across several key technology trends. I argued that we would begin to feel the convergence of these technologies happen in 2023, and that retailers would need to get moving — then — to be in a position to succeed, […]
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  1. Channel: Grocery

Kroger named most-visited grocery store in 2023

Placer.ai 2023 recap notes H-E-B, Meijer, Food Lion, and ShopRite also ranked high on foot traffic last year   View Original Article Kroger Meijer Wakefern AI Dept. Grocery Store Location Technology & Innovation Ahold Delhaize Regional Grocery HEB 0 Author Missing Member since March 11, 2021 Loading + Follow Following
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  1. Retail Ecosystem

How Sur La Table is Maximizing Paid Media ROI

While at Shoptalk in Las Vegas earlier this month, Editor-in-Chief Joe Keenan spoke with Philippe Gagnon, vice president of performance marketing at Sur La Table, a nationwide specialty retailer of cookware, kitchen electrics and bakeware; and Trevor Testwuide, CEO and co-founder of Measured, a media optimization platform powered by incrementality intelligence. Gagnon discusses media measurement […]
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  1. Shopper & Customer

Curacao’s CMO on Brand Expansion Through Community Empowerment

In episode 440 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ariela Nerubay, chief marketing officer and digital transformation evangelist at Curacao, a department store chain and retail lender that services underserved U.S. communities on the West Coast. Listen in as Nerubay provides an overview of the company (0:50), discusses the services and products provided […]
2 min read
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  1. Data & Insights

ULTA: Leveraging Alternative Data to Validate Long-Term Investment Insight

A key use case of using alternative data for long-term investors is validating management commentary, as we mentioned in our “Using Alternative Data as a Long-Term Investor” article published in September. Whether it’s tracking the performance of a strategic initiative or comments on category or financial performance that aren’t regularly reported in financial statements – […]
2 min read
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  1. Department: Nonfood

Petco CEO Ron Coughlin Stepping Down; Interim Replacement Named

Ron Coughlin, who led Petco for five years as the pet retailer’s CEO, announced Wednesday he was stepping down from the company and would remain as an advisor to the board. Petco named Michael Mohan, the former Best Buy president and COO, interim CEO while the board conducts a search for a permanent chief executive. […]
< 1 min read
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  1. Channel: Mass

Target to Launch Paid Membership Program as Part of Loyalty Revamp

Target on Tuesday said it will launch a paid membership program next month, riffing off the playbook of its rivals Amazon.com and Walmart, reports CNBC. The subscription-based program, Target Circle 360, will launch in early April and cost $99 per year. Target will offer a discounted rate of $49 per year as part of a […]
2 min read
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