1. Shopper & Customer

FaceTime with the Content Guy:  Customer Service That Takes Flight

Written by Posted on Less than 0 min read

My story this morning isn’t actually my story.  I got it from a recent Stew Leonard’s newsletter, in which Stew Jr. told a story about great (non-retail) customer service amplified by an executive’s attention to detail.  To me, the business lesson is evident – it has to do with storytelling and the viral nature of experience.

The post FaceTime with the Content Guy:  Customer Service That Takes Flight appeared first on MNB.

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For more than 30 years, Kevin Coupe has been bringing to readers and audiences a wealth of experience, sharp storytelling skills, provocative and contextual insights, unique worldview and serious levity about the world of business and consumers. https://morningnewsbeat.com
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