FedEx prepares ‘logistics as a service’ platform
For retailers and brands, FedEx is going the platform route. They’re building on and extending capabilities established with Microsoft in 2020. FedEx Surround was their first foray into the space, a supply chain and delivery solution. The new capabilities include omnichannel order intake, fulfillment, and delivery. It’s definitely a shot at Amazon, but time will tell if it’s too little, too late. The platform is expected in 2H of 2022.
Walmart plans to enter the Metaverse with Cryptocurrency and NFTs
You’ve got to hand it to Meta—they’ve effectively won the brand association with Metaverse. Anyways, Walmart appears to be getting in on the Metaverse game based on several trademarks filed last month. The trademarks indicate that they’ll get into Crypto and NFTs. It’s a great opportunity for brand building and product experiences.
7-Eleven introduces subscription delivery service
7-Eleven gets in on the subscription game with delivery. $5.95 gets you access to having that out-all-day hotdog delivered, instead of needing to go into the store. It’ll be interesting to see what sort of revenue is generated from a c-store format from subscription and delivery. A unique benefit in this offering is “orders of at least $10… [includes] the option to select a free product”.
Amazon is rolling out its checkout-less stores in US suburbs
Expanding further, Amazon’s checkout-less stores are moving from city centers into suburbs. Amazon is expanding the locations these stores go into with WFH here to stay. Suburb checkout-less will be 6,000 sq ft (vs 1,000 sq ft in cities). In addition, they’ve decreased the technical cost from $4MM in 2017 to $159K today. Expect to see more opening from this format from Amazon.
Amazon to open first physical clothing store
It’s called Amazon Style and will launch in LA later this year. It will lean into Amazon’s strengths – namely, using a digital-first experience to enhance the physical store. Customers will be able to review digital reviews in store, scan in store and buy online, and take advantage of Amazon’s inventory and supply chain.
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