StitchFix, the online personal styling service, has problems. The plan is to address its issues by thinking differently, working differently, and approaching the business differently. (Where have I heard this before?) But I would argue that the real problem is that it is perceived as a service provider and a gateway to other brands, not as a differentiated brand unto itself. That’s a risky place for any retailer to be, and it offers a business lesson.
The post FaceTime with the Content Guy: Stitch Fixed? appeared first on MNB.
View Original Article