1. Shopper & Customer

What is a queue worth? Hershey is answering that question—and then designing it

Written by Posted on Less than 0 min read

Well-designed queues are beneficial to retailers and shoppers alike.

View Original Article
Member since
Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery industry. The newsletters and website cover topics such as shopper behavior, omnichannel, e-commerce, pricing and discounting, store formats, and more. Grocery Dive is a leading publication operated by Industry Dive. Our business journalists spark ideas and shape agendas for 10+ million decision makers in competitive industries. https://www.grocerydive.com
Do you like Grocery Dive's articles? Follow on social!

More from Grocery Dive

  1. Associates & Employees

Lunds & Byerlys workers secure ‘historic’ contract win

The agreement, which was ratified Saturday, provides wage increases to the chain’s 2,500 workers, particularly benefiting part-time and custodial positions.  View Original Article Associates Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery industry. The newsletters and […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Amazon is extending grocery delivery and pickup to non-Prime users nationwide

The online services are now available to non-members throughout the U.S. through Amazon Fresh, and will soon expand to markets where Whole Foods operates. View Original Article Amazon Whole Foods Dept. Fresh BOPIS Delivery Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful […]
< 1 min read
0
  1. Channel: Delivery

DoorDash ups measures to stop underage alcohol orders

The company’s new safety measures in Massachusetts — a state with a high concentration of college students — include blocking deliveries to campuses and requiring couriers to complete compliance training.  View Original Article Delivery DoorDash Dept. Adult Bev Food Delivery Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight […]
< 1 min read
0
  1. Channel: Grocery

Teamsters voices formal opposition to Kroger-Albertsons merger

The announcement comes after months of discussions with both grocers regarding the more than 22,000 Teamsters employees they employ. View Original Article Albertsons / Safeway Kroger Mergers Associates Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the […]
< 1 min read
0
  1. Department: Food

The Friday Checkout: Fresh food gaps in Black neighborhoods a symptom of disinvestment

A prevalence of dollar stores and shortage of premium grocery stores in Black-majority communities tie into a wider problem of devaluation in those areas, a new Brookings Institution report found. View Original Article Brick and Mortar Dept. Fresh Dept. Grocery Dept. Perimeter Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive […]
< 1 min read
0
  1. Channel: Grocery

State AGs sue to stop Albertsons’ $4B dividend

The payout would weaken the grocer as it looks to merge with Kroger, officials of California, Illinois, Washington and Washington, D.C., claimed in a pair of lawsuits. View Original Article Albertsons / Safeway Kroger Results & Investment Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight […]
< 1 min read
0
  1. Corporate Strategy

Target elevates 17-year veteran to CMO

Lisa Roath previously served as the retailer’s senior vice president of food and beverage merchandising. View Original Article Target Dept. Beverage Dept. Grocery Executives Merchandising Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery industry. The […]
< 1 min read
0
  1. Technology & Innovation

Schnucks rolls out tech-enabled salad bars as it jumps back into self-service

The grocer last Wednesday opened the first of 22 AI-driven self-service stations from Picadeli that it plans to install, and will debut two more this week, a company official said. View Original Article Technology & Innovation Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the […]
< 1 min read
0
  1. Channel: Mass

Walmart captures nearly 26% of SNAP grocery dollars

Kroger, which has the second highest share, accounts for 8.4% of yearly SNAP spending, while Albertsons sees 5.9%, according to data from Numerator. Dive Brief: Walmart captures over a quarter (25.5%) of SNAP shoppers’ grocery dollars annually, making it by far the top destination for these consumers as inflation continues to impact their spending, according to […]
< 1 min read
0
5
  1. ESG

How grocers can boost their ESG reporting

A new analysis of 82 food retailers identifies gaps in how companies share progress and goals on environmental, social and corporate governance issues — and gives advice for improvements.  View Original Article Dept. Grocery Sustainability ESG and CSR Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and […]
< 1 min read
0
  1. Channel: Grocery

Kroger and Albertsons plan divestiture of 250-300 stores: Reuters

The grocers are considering selling the locations, which could generate more than $1 billion in sales, in a bid to appease regulators reviewing the $24.6 billion merger. View Original Article Brick and Mortar Mergers Divestitures Editor's Choice Albertsons / Safeway Kroger Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism […]
< 1 min read
0
  1. Trends & External Forces

The Friday Checkout: Health and wellness trends to watch in 2024

Specialty distributor KeHe predicts a growing emphasis on functionality, convenience and clean ingredients among consumers. View Original Article Consumers Health & Wellness Predictions and Forecasts Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery industry. The […]
< 1 min read
0
  1. Acquisitions, Divestitures & Mergers

Coborn’s to buy Sullivan’s Foods

The company’s deal to acquire the 11-store chain will mark the Minneapolis-based retailer’s expansion to Illinois and brings its store count to 77 locations in six states. View Original Article Acquisition Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends […]
< 1 min read
0
  1. Channel: Club

H-E-B retains No. 1 slot in Dunnhumby grocer rankings

The Texas supermarket company led the data analysis firm’s Retailer Preference Index for the second consecutive year, with Amazon and Costco finishing in second and third place, respectively. View Original Article Marketing: Retail Media Editor's Choice dunnhumby Regional Grocery Insight Providers Amazon Costco HEB Big Data Data & Insights Grocery Dive Member since October 26, […]
< 1 min read
0
  1. Merchandising

Winn-Dixie is getting ‘Down Down’ with discounts

The Southeast grocer’s program lowers prices on over 150 everyday items, saving shoppers more than 15% on average.  View Original Article Southeastern Grocers Marketing: Trade Pricing & Promotions Shoppers Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the […]
< 1 min read
0
  1. Uncategorized

Farm bill extension continues prohibition on EBT processing fees for SNAP purchases

The National Grocers Association praised the continued pause on the fees even as it advocates for a permanent end to them. View Original Article Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery industry. The newsletters […]
< 1 min read
0
  1. Channel: Delivery

Uber Eats links up with Forage for SNAP

Starting later this year, the payment option will become available to all eligible grocery partners on the delivery provider’s platform. View Original Article Delivery Ubereats Partnerships Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery industry. […]
< 1 min read
0
  1. Channel: Grocery

Ahold Delhaize USA names new chief legal officer

The grocery company has tapped Kim Lyda, who previously worked in its Retail Business Services unit, for the position. View Original Article Ahold Delhaize Legal & Criminal Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping the grocery […]
< 1 min read
0
  1. Channel: Delivery

Instacart links with Kaiser Permanente on nutritious foods health study

Participants will receive Instacart grocery stipends to shop for food on a virtual storefront using medically tailored nutrition advice. View Original Article Delivery Instacart Dept. Grocery Health & Wellness Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism and insight into the most impactful news and trends shaping […]
< 1 min read
0
  1. Channel: Grocery

Albertsons, Safeway debut curated, ship-to-home wine collection

Available only in California and to Albertsons’ banner-branded ‘for U’ loyalty program members, the bottles’ price points range from $10 to more than $1,000. View Original Article Regional Grocery Albertsons / Safeway Dept. Adult Bev Dept. Beverage Marketing: Loyalty & Subscription Grocery Dive Member since October 26, 2020 Loading + Follow Following Grocery Dive provides in-depth journalism […]
< 1 min read
0
Next