1. Shopper & Customer

Ship from store: is DIY and trade the blueprint for retail?

Physical retail stores aren’t just for selling anymore.  Let me explain… In recent years, we’ve seen the rapid expansion of click-and-collect services, which have become the norm for many consumers. In fact, research shows that 68 percent of shoppers now prefer to retrieve their online purchases in-store. So in the face of changing consumer behaviour, […]

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