Modern Retail
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Modern Retail's articles

  1. Holiday & Events

Retailer’s Holiday Strategy: Leveraging Christmas Saving Clubs

Retailers are increasingly recognising the importance of strategic planning for holiday shopping, with Christmas saving clubs being a notable element of this approach. These clubs, which have been a fixture for generations, allow consumers to set aside funds throughout the year specifically for their festive expenditures. By incorporating the mechanism of Park Christmas Savings, retailers […]
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  1. Shopper & Customer

Ecommerce Personalisation Tips

As the digital landscape continues to evolve, ecommerce personalisation has become a critical strategy for businesses looking to stand out in an increasingly competitive market. Personalisation helps to enhance the customer experience, increase engagement, and ultimately, drive sales. Here are some top tips to help you effectively personalise your ecommerce strategy. Understanding Ecommerce Personalisation Ecommerce […]
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  1. Operations & Supply Chain

How Retailers can Navigate the Returns Dilemma in 2024 and Embrace Sustainability with Advanced Route Planning

Dealing with returns has always been part of the retail landscape, and a painful frustration.  In fact, up until the last few years, this service has traditionally been enjoyed free of charge for the majority of online shoppers.  However, due to an increased desire to reduce the cost impact on a retailer’s revenue, many retailers […]
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  1. International

MOOD MEDIA WORLD RETAIL TRENDS DECEMBER 2023

UK Iconic store reopens, taps into vinyl resurgence It was always one of London’s most famous music stores, and so the reopening of HMV on London’s famed Oxford Street is one of the biggest retail news stories of the year. The shop had been closed since 2018 and replaced by an American Candy Store. The […]
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  1. Trends & External Forces

Retail Think Tank outlines 2024 growth opportunities

While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth prospects, retailers mustn’t let stagnation stifle innovation and future opportunities, the KPMG/RetailNext Retail Think Tank (RTT), an independent board of retail experts, warns.  With the UK economy set to tread water in 2024, […]
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  1. Data & Insights

Don’t Use AI to Create Artificial Customer Experience

The ecommerce world is extremely competitive and, in the interest of saving both time and resources, it’s no surprise to see a growing trend towards AI-powered product recommendations. Generative AI, in particular, has been noted for its potential to create dynamic marketing campaigns and even streamline customer service. The ability to dive deep into customer […]
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  1. International

Not long till Cyber Week…

The critical Cyber Week sales are nearly upon us, but there is time to do some last-minute preparation to make the most of this vital shopping event, insists Snap UK’s Ruth Arber. ‘Tis the season. You can’t help but notice the signs cropping up next to the Halloween sweets and pumpkin displays. Halloween isn’t even […]
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  1. Media & Marketing

Leveraging subscriptions to grow revenue and loyalty

Using a more creative as well as analytical focus on data, brands can not only defend but also grow their subscription businesses and retail offers to drive more revenues and increase customer loyalty, says Jason Smith, VP at MoEngage. There have of late been a few high-profile stories about failures in the subscription industry, but what […]
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  1. Data & Insights

Optimising Artificial Intelligence to Enhance Product Experience Strategy

With the help of ChatGPT and other conversational AI services, including Google’s Bard, the hype around generative AI has soared over the past few months, with industry experts quick to point to its fast-paced adoption and its potential to significantly revolutionise the retail industry. From generating product descriptions and dynamic pricing to improving data quality […]
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  1. Technology & Innovation

Ecommerce Technology Update October 2023

The Modern Retail Ecommerce Technology Update October 2023 outlines some of the key trends in ecommerce technology today. Our team of industry-leading expert contributors explore some of the critical issues now facing ecommerce retailers. Topics covered include AI, cross-border multi-local fulfilment, post-purchase communications, digital quality and more… How To Read Click above to view the […]
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  1. Trends & External Forces

The Future Of Retail – How Tech Is Transforming The Retail Experience

In a world where hybrid office-remote work setups have gained widespread acceptance, the retail landscape is also undergoing a transformative shift towards hybridisation. The traditional boundaries separating physical brick-and-mortar stores from the digital realm of e-commerce have become increasingly fluid. Within the evolving retail sector, stakeholders are eager to discover the optimal strategies for a […]
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  1. International

Reducing the Fulfilment Industry’s Carbon Footprint

We regularly hear that every little bit helps, and if each of us does what we can to reduce our carbon footprint then it will add up to a huge positive impact on getting the UK to being carbon net zero by 2050. Makes sense to me. So, what does ‘every little bit’ mean for […]
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