Modern Retail's articles

  1. International
The iconic Small Business Saturday campaign returns to the UK next week on 3 December and small business owners across the country are being encouraged to make the most of the spotlight, particularly as many enter the peak trading period amidst news that the UK has entered recession. In its tenth year in the UK, […]
  1. Technology & Innovation
Leveraging technology can make delivery impressive as we approach what may be a disappointing peak season. Online retailers are facing significant challenges this peak season. According to the most recent IMRG statistics, the UK eCommerce sector will not experience the rapid growth that is commonly anticipated surrounding Christmas and Black Friday. So, in these challenging […]
  1. Shopper & Customer
The expectations customers have for contact centres have been steadily increasing. The cost-of-living crisis continues to drive contact volume as customers seek more support and reassurance. The role of contact centres is even more crucial and irreplaceable in a time when so many people need help. Customers seek better customer service 90% of global customers […]
  1. Holiday & Events
The festive season is upon us and with this time of year comes retailers’ opportunity to create a memorable advert. This article takes a look at some of the best 2023 retail Christmas adverts, giving you an opportunity to see what they’re showcasing this Christmas and how they’re doing it. 2023 Retail Christmas adverts Here […]
  1. Holiday & Events
As 2022 is the first Christmas season free of lockdown periods in years, it is likely that retailers will be going all out on the displays. And, with several of the most popular roads in London already turning on their lights, the time to decorate is upon us.  However, many retailers may be wondering what […]
  1. Trends & External Forces
Ecommerce is rapidly evolving, which can make it difficult to know which ideas and trends to invest your precious time in. The great news is that we’ve done the groundwork for you! Keep reading to discover 18 of the biggest ecommerce trends for 2023 that will shape the future of online stores, along with full […]
  1. Technology & Innovation
Online brands can explode overnight, but keeping customers happy during your growth can be a challenge, so when is the right time to invest in technology to ease the load? Lokulus’s Chief Evangelist, Mark Chamberlain, explains the triggers he looks out for.  Is it right to invest in your business during economic uncertainty? For retail […]
  1. Holiday & Events
Black Friday has become a key fixture in many people’s shopping calendars and marks the start of the festive spending spree – or so retailers hope – but is it overrated for retail businesses? Retail businesses need to keep Black Friday in perspective as there are undeniable positives to be gained from taking part in […]
  1. Holiday & Events
Ed Betts, General Manager Retail Lead Europe at Retail Express, considers the potential for data-driven planning to help turn a bottom-line disaster into a profitable positive. Worldwide activity surrounding Black Friday has never been stronger. In the US, over 53% of consumers plan to make a purchase on Black Friday; in the UK consumers are […]
  1. International
UK fintech Atoa secures $2.2M pre-seed round as it kills Visa and Mastercard fees for businesses. There are more than 4 million small businesses in the UK which have no viable alternative to debit card payments and are reliant on Mastercard or Visa payment rails. Challenging this status quo, UK fintech Atoa Payments is announcing a $2.2M pre-seed […]
  1. Shopper & Customer
Despite ongoing economic turbulence and the financial struggles associated with the cost-of-living crisis, more than seven in 10 (71%) UK shoppers plan to spend over the Black Friday period, new research from Wunderkind, the leading performance marketing channel that scales one-to-one messages for retailers and brands, reveals. Despite inflation reaching a new 41-year high of 11.1%, and […]