1. Department & Category

Retailers Must Prioritise Trust and Transparency to Drive Customer Loyalty

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As retailers do their best to try and predict consumer behaviour, which continues to morph due to stubbornly high inflation, they are facing fall-out from the higher prices shoppers encounter at the grocer and petrol pump: decreasing brand loyalty. Shoppers are increasingly focused on finding the best deals, discounts, and coupons, and many are abandoning […]

The post Retailers Must Prioritise Trust and Transparency to Drive Customer Loyalty appeared first on Modern Retail.

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