1. Shopper & Customer

Camelot mystery shopper programme reveals high level of responsible retailers

Camelot has announced that National Lottery retailers are correctly asking for ID as proof of age at the first time of asking at the highest rate ever, demonstrating their ongoing commitment to selling National Lottery games responsibly. Camelot made over 11,600 retailer visits as part of its 2022/23 ‘Operation 18’ mystery shopper programme, with the …

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