1. Stores & Formats

Macy’s defies expectations in Q3 as margins improve

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Dive Brief

Sales fell and profits plummeted as customers remain cautious about spending, but the department store’s report wasn’t as bad as many feared.

Published Nov. 16, 2023

An exterior sign on a Macy's store.

A Macy’s mall anchor store. The department store has intensified its roll-out of smaller formats located away from malls, though some analysts would like to see that speed up even more.

Daphne Howland/Retail Dive

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