1. Shopper & Customer

Why Zara’s return fees might backfire: “The answer is in technology solutions, not charging consumers”

Online shopping returns cost consumers a total of £2.2 billion on delivery and returns fees in January 2020 alone, with one in every three orders being returned. While many ecommerce…

The post Why Zara’s return fees might backfire: “The answer is in technology solutions, not charging consumers” appeared first on Latest Retail Technology News From Across The Globe – Charged.

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