Walmart will have more eyes on transactions at three locations in New Mexico where self-checkout lanes are being removed, reports Business Insider.
Two of the stores located in Albuquerque were recently renovated to remove the self-checkout lanes, and a third store will be reconfigured later this month.
Walmart said it did not have plans to remove self-checkout lanes beyond the stores in New Mexico, but the retailer has said it generally wants to move towards a self-checkout process where workers have more touchpoints with product
Several Walmart shoppers and employees told Business Insider that they feel self-checkout leads to an increase in theft. When a Walmart location in Albuquerque closed recently, shoppers told Insider the store had been a target for shoplifters.
Walmart had not responded to a request for comment for this story at the time of publication.
When it comes to self-checkout, a Kroger store in Tennessee is taking a different approach entirely:. The Franklin location only has self-checkout lanes. Additionally, Kroger said there are plans to make another Tennessee store 100% self-checkout, and the retailer will possibly expand to more locations later this year.
When Supermarket News polled its readers on the idea of all self-checkout lanes, 73% said the move did not represent the future in grocery shopping.
View Original Article
