1. Operations & Supply Chain

$816 Billion In Returns Expected This Year, Retail Group Reports

Despite predictions of a surge in returns this holiday season, the National Retail Federation expects the overall rate of returns for the full year to remain the same as last year, although the dollar amount for the year will increase to $816 billion.

The return rate for this year is expected to be 16.5%, nearly identical to the 16.6% rate in 2021, according to a report released today by the National Retail Federation (NRF) and data and software provider Appriss Retail.

The return rate for holiday sales is expected to be 17.9%, adding up to $171 billion.

The expected dollar volume of returns is up $55 billion over last year’s number

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