1. Data & Insights

Can ChatGPT Improve Customer Service?

Written by Posted on Less than 0 min read

Cost cuts and employee turnover have taken a toll on customer service. Are conversational AI tools the answer?

The post Can ChatGPT Improve Customer Service? appeared first on Practical Ecommerce.

View Original Article
Member since
Practical Ecommerce is an independent, family-owned, online magazine in Traverse City, Michigan, U.S. We are not affiliated with any e-commerce service, platform, or provider. Our mission is to publish authoritative articles, commentary, webinars, and podcasts to help online merchants. https://www.practicalecommerce.com/
Do you like Practical Ecommerce's articles? Follow on social!

More from Practical Ecommerce

  1. Technology & Innovation

Does Your Business Need an AI Operator?

Selecting artificial intelligence tools is one thing, but using them is another. It takes skill and training. Dedicated “AI operators” could be the answer. The post Does Your Business Need an AI Operator? appeared first on Practical Ecommerce. View Original Article Data & Insights Technology & Innovation Dept. Nonfood Practical Ecommerce Member since November 21, […]
< 1 min read
0
  1. Data & Insights

Charts: U.S. Retail Ecommerce Sales Q3 2023

Per the U.S. Department of Commerce, Q3 domestic retail ecommerce sales grew 2.3% over the prior quarter, representing 15.6% of total retail. The post Charts: U.S. Retail Ecommerce Sales Q3 2023 appeared first on Practical Ecommerce. View Original Article Data & Insights Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce […]
< 1 min read
0
  1. Data & Insights

Q&A: Barry Schwartz, Publisher of Search Engine Roundtable

Barry Schwartz is a pioneering tech publisher, journalist, and search engine authority. He just celebrated his 19-year anniversary with Search Engine Roundtable, having launched the site in 2003. The post Q&A: Barry Schwartz, Publisher of Search Engine Roundtable appeared first on Practical Ecommerce. View Original Article Data & Insights Technology & Innovation Practical Ecommerce Member […]
< 1 min read
0
  1. Trends & External Forces

Charts: 2023 Economic Outlook of U.S., Global Execs

Executives in the U.S. and worldwide are mostly gloomy about the broader economy but optimistic about their own companies. We tell the story in four revealing charts. The post Charts: 2023 Economic Outlook of U.S., Global Execs appeared first on Practical Ecommerce. View Original Article Data & Insights Executives Economy Practical Ecommerce Member since November […]
< 1 min read
0
  1. Data & Insights

AI Tools for Ideal Customer Profiles

“Ideal customer profiles” help merchants select marketing channels, create ad copy, narrow outreach, and more. The post AI Tools for Ideal Customer Profiles appeared first on Practical Ecommerce. View Original Article AI Data & Insights Technology & Innovation Shoppers Dept. Nonfood Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce is […]
< 1 min read
0
  1. Data & Insights

15 Free Themes for WooCommerce

WooCommerce is flexible, powerful, and free, with many plugins and themes to enhance and improve it. The post 15 Free Themes for WooCommerce appeared first on Practical Ecommerce. View Original Article Data & Insights Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce is an independent, family-owned, online magazine in Traverse […]
< 1 min read
0
  1. Department: Nonfood

New Ecommerce Tools: March 4, 2024

This installment of our weekly rundown includes tools for generative AI, cross-border payments, recommerce, email marketing, shopping carts, B2B, customer management, and more. The post New Ecommerce Tools: March 4, 2024 appeared first on Practical Ecommerce. View Original Article Predictions and Forecasts Recommerce AI Data & Insights Marketing: Direct & Personalization Technology & Innovation Shoppers […]
< 1 min read
0
  1. Data & Insights

AI Can Kill Content Marketing

AI-produced content is faster, easier, and cheaper than human versions. Is it better? The post AI Can Kill Content Marketing appeared first on Practical Ecommerce. View Original Article Data & Insights Technology & Innovation AI Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce is an independent, family-owned, online magazine in […]
< 1 min read
0
  1. Trends & External Forces

11 New Business Books for 2023

This curated list of books that could help merchants include titles on growing a business, transforming a brand, influencing an audience, and more. The post 11 New Business Books for 2023 appeared first on Practical Ecommerce. View Original Article Data & Insights Predictions and Forecasts Practical Ecommerce Member since November 21, 2020 Loading + Follow […]
< 1 min read
0
  1. Data & Insights

AI Tools for Video Captions

Captions improve retention, comprehension, engagement, and accessibility. The post AI Tools for Video Captions appeared first on Practical Ecommerce. View Original Article Data & Insights Technology & Innovation Dept. Nonfood AI Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce is an independent, family-owned, online magazine in Traverse City, Michigan, U.S. […]
< 1 min read
0
  1. Data & Insights

AI Tools for Brand Monitoring

What do customers and prospects think about you or your company? These tools analyze mentions across the web. The post AI Tools for Brand Monitoring appeared first on Practical Ecommerce. View Original Article AI Data & Insights Technology & Innovation Dept. Nonfood Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce […]
< 1 min read
0
  1. Technology & Innovation

5 Ways to Use ChatGPT for SEO

Google thus far disallows AI-generated content in its index. But the SEO benefit of ChatGPT and similar tools is increased productivity, not producing entire articles. The post 5 Ways to Use ChatGPT for SEO appeared first on Practical Ecommerce. View Original Article Google ChatGPT Data & Insights Technology & Innovation Dept. Nonfood Practical Ecommerce Member […]
< 1 min read
0
  1. Data & Insights

Hubris Upended Silicon Valley Bank

The demise of Silicon Valley Bank was the culmination of balance sheet mismanagement, aggressive expansion, and reliance on a relatively small number of customers. The post Hubris Upended Silicon Valley Bank appeared first on Practical Ecommerce. View Original Article Data & Insights Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce […]
< 1 min read
0
  1. ESG

11 New Social Networks for 2023

Decentralized, Mastodon-like apps are proliferating. Here are 11 new ones we’re keeping an eye on. The post 11 New Social Networks for 2023 appeared first on Practical Ecommerce. View Original Article Data & Insights ESG and CSR Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce is an independent, family-owned, online […]
< 1 min read
0
  1. Media & Marketing

Google Ad Updates Reflect New SERPs

An ad’s postion on the search results page is less important than its prominence, per Google. The post Google Ad Updates Reflect New SERPs appeared first on Practical Ecommerce. View Original Article Data & Insights Google Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce is an independent, family-owned, online magazine […]
< 1 min read
0
  1. Agencies & Vendors

Charts: Banking Trends and Outlook

Recent studies by Deloitte and Boston Consulting Group highlight the enormous changes facing retail and business banking. We tell the story in three charts. The post Charts: Banking Trends and Outlook appeared first on Practical Ecommerce. View Original Article Consulting Data & Insights Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical […]
< 1 min read
0
  1. Data & Insights

Yes, SEO Keywords Remain Important

Keywords are still important for search engine optimization despite the rise of semantic-based rankings. The post Yes, SEO Keywords Remain Important appeared first on Practical Ecommerce. View Original Article Data & Insights Practical Ecommerce Member since November 21, 2020 Loading + Follow Following Practical Ecommerce is an independent, family-owned, online magazine in Traverse City, Michigan, […]
< 1 min read
0
  1. Data & Insights

Ecommerce Product Releases: November 15, 2022

This installment of our twice-monthly rundown includes updates on social commerce, visual search, product tagging, last-mile delivery, and more. The post Ecommerce Product Releases: November 15, 2022 appeared first on Practical Ecommerce. View Original Article Delivery Data & Insights social commerce ESG and CSR Practical Ecommerce Member since November 21, 2020 Loading + Follow Following […]
< 1 min read
0
  1. Channel: Ecommerce & Digital

Ecommerce Product Releases: January 16, 2022

This installment of our long-running series includes updates on no-code page builders, Amazon collaborations, AI-powered shipping, and more. The post Ecommerce Product Releases: January 16, 2022 appeared first on Practical Ecommerce. View Original Article Technology & Innovation Delivery Amazon Data & Insights Operations & Supply Chain Practical Ecommerce Member since November 21, 2020 Loading + […]
< 1 min read
0
  1. Channel: Marketplace

How to Create and Manage 301 Redirects with Shopify

Redirecting one URL to another is a common web-management task. Changing platforms, for example, typically involves redirects. Here’s how to manage redirects in Shopify. The post How to Create and Manage 301 Redirects with Shopify appeared first on Practical Ecommerce. View Original Article Data & Insights Shopify Practical Ecommerce Member since November 21, 2020 Loading […]
< 1 min read
0
Next