Lisa Goller's articles Shopper & Customer Living Large: 2022 Luxury Trends Bank on swank … Even as inflation soars, luxury shoppers still pamper Lisa Goller April 26, 2022April 26, 2022 < 1 min read ShoppersEconomy 0 Saving Bookmark this article Bookmarked 5 Trends & External Forces 2022 Retail Risks Retail gets riskier … Across retail categories, CEOs face complex market factors […] Lisa Goller March 21, 2022March 21, 2022 < 1 min read Editor's Choice 0 Saving Bookmark this article Bookmarked 5 Associates & Employees RoboLabor Robots are transforming into retail associates. Lisa Goller March 8, 2022March 14, 2022 < 1 min read AssociatesTech: Robotics 0 Saving Bookmark this article Bookmarked 5 Trends & External Forces Retail 2022 – Porter’s 5 Forces Who has retail power? Market volatility continues to shift power across global retail players. Key success factors in 2022 include: Agility Efficiency Unique offerings Omnichannel excellence Robust partnerships, including tech and logistics Using Porter’s 5 Forces as a framework, let’s see how today’s market factors affect retail stakeholders and the sources of their comparative power. […] Lisa Goller February 7, 2022February 7, 2022 2 min read Editor's Choice 0 Saving Bookmark this article Bookmarked 5 Corporate Strategy 2022 Retail Strategy Trends What’s fuelling retail strategy? What’s fuelling retail strategy? Overall, companies are investing in a superior customer experience in 2022 through: RISK MITIGATION: Building local and global networks to protect business continuity ROBUST OMNICHANNEL: Balancing physical assets and digital capabilities CUSTOMER-CENTRICITY: Adapting to shifting consumer needs What trends would you add? Stay tuned for Retail 2022: Porter’s 5 Forces. Lisa Goller January 30, 2022January 30, 2022 < 1 min read StrategyShoppers 0 Saving Bookmark this article Bookmarked 5 Technology & Innovation 2022 Retail Tech Trends Tech moves retail forward. This year, innovations will make retail: FRICTIONLESS: Smooth processes let shoppers skip the checkout line FAST: Rapid delivery will entice more consumers to skip the store FUN: Livestreaming and the metaverse inject excitement into e-commerce Overall, retail tech inventiveness is boosting companies’ efficiency and agility, and helping them delight shoppers. AI/ML, AR/VR and cybersecurity […] Lisa Goller January 10, 2022January 16, 2022 < 1 min read Technology & Innovation 0 Saving Bookmark this article Bookmarked 5 Corporate Strategy 2022 Retail PEST Analysis What factors will influence retail strategy this year? Lisa Goller January 3, 2022January 3, 2022 < 1 min read Strategy 0 Saving Bookmark this article Bookmarked 5 Channel: Marketplace Shopify’s Pandemic Partnerships Partnering up as e-commerce evolves … Canadian e-commerce giant Shopify has boomed during the pandemic as it: Connects sellers of all sizes to online shoppers Collaborates with leading tech & media companies Partners with government to digitize small businesses As a result, Shopify ranks 6th on BCG’s 2021 Growth Tech 100 list while e-commerce soars. Notice […] Lisa Goller December 13, 2021December 13, 2021 2 min read ShopifyPartnershipsCOVID19International - North America 0 Saving Bookmark this article Bookmarked 5 Channel: Delivery Instacart’s Pandemic Partnerships Instacart is delivering the goods. Its pandemic partnerships reveal how the delivery star is taking on rivals like Uber and DoorDash by expanding across: Categories Channels Borders As rapid delivery rivals heat up globally, Instacart gained omnichannel tech by acquiring Caper AI, which makes in-store tech like smart carts and instant checkouts. CEO Fidji Simo, […] Lisa Goller December 5, 2021January 16, 2022 2 min read InstacartDeliveryPartnershipsCOVID19 0 Saving Bookmark this article Bookmarked Channel: Mass Walmart’s Pandemic Partnerships Walmart’s been busy hooking up. Collaborations keep strengthening the retail giant’s competitive position during the pandemic. As retail gets more digital and social, these partnerships give Walmart an edge with progressive: Logistics Marketing Merchandising To see where retail is heading, stay tuned for more of this Pandemic Partnerships series, including Instacart, Shopify and Amazon. Lisa Goller December 2, 2021December 2, 2021 < 1 min read WalmartCOVID19Partnerships 0 Saving Bookmark this article Bookmarked 5 Channel: Mass Target SWOT Analysis Target is doing so many things right. ⭐️ Happy, loyal associates ⭐️ Powerful partnerships & private labels ⭐️ A focus on its own game as Amazon & Walmart duke it out Lisa Goller November 2, 2021November 2, 2021 < 1 min read Target 0 Saving Bookmark this article Bookmarked Operations & Supply Chain 2021 Retail Risks Retail’s getting riskier. Here are 5 risks that retailers, brands and their supply chain partners are trying to mitigate to ensure business continuity and satisfy consumers’ needs. Notice how several risks overlap, like: Labor shortages contribute to inflation Rising logistics costs also add to inflation Delta threats affect headcount amid a talent war What market […] Lisa Goller September 7, 2021September 7, 2021 < 1 min read EconomyOperations & Supply ChainConsumersPartnerships 0 Saving Bookmark this article Bookmarked 5 Loading Load more
Shopper & Customer Living Large: 2022 Luxury Trends Bank on swank … Even as inflation soars, luxury shoppers still pamper Lisa Goller April 26, 2022April 26, 2022 < 1 min read ShoppersEconomy 0 Saving Bookmark this article Bookmarked 5
Trends & External Forces 2022 Retail Risks Retail gets riskier … Across retail categories, CEOs face complex market factors […] Lisa Goller March 21, 2022March 21, 2022 < 1 min read Editor's Choice 0 Saving Bookmark this article Bookmarked 5
Associates & Employees RoboLabor Robots are transforming into retail associates. Lisa Goller March 8, 2022March 14, 2022 < 1 min read AssociatesTech: Robotics 0 Saving Bookmark this article Bookmarked 5
Trends & External Forces Retail 2022 – Porter’s 5 Forces Who has retail power? Market volatility continues to shift power across global retail players. Key success factors in 2022 include: Agility Efficiency Unique offerings Omnichannel excellence Robust partnerships, including tech and logistics Using Porter’s 5 Forces as a framework, let’s see how today’s market factors affect retail stakeholders and the sources of their comparative power. […] Lisa Goller February 7, 2022February 7, 2022 2 min read Editor's Choice 0 Saving Bookmark this article Bookmarked 5
Corporate Strategy 2022 Retail Strategy Trends What’s fuelling retail strategy? What’s fuelling retail strategy? Overall, companies are investing in a superior customer experience in 2022 through: RISK MITIGATION: Building local and global networks to protect business continuity ROBUST OMNICHANNEL: Balancing physical assets and digital capabilities CUSTOMER-CENTRICITY: Adapting to shifting consumer needs What trends would you add? Stay tuned for Retail 2022: Porter’s 5 Forces. Lisa Goller January 30, 2022January 30, 2022 < 1 min read StrategyShoppers 0 Saving Bookmark this article Bookmarked 5
Technology & Innovation 2022 Retail Tech Trends Tech moves retail forward. This year, innovations will make retail: FRICTIONLESS: Smooth processes let shoppers skip the checkout line FAST: Rapid delivery will entice more consumers to skip the store FUN: Livestreaming and the metaverse inject excitement into e-commerce Overall, retail tech inventiveness is boosting companies’ efficiency and agility, and helping them delight shoppers. AI/ML, AR/VR and cybersecurity […] Lisa Goller January 10, 2022January 16, 2022 < 1 min read Technology & Innovation 0 Saving Bookmark this article Bookmarked 5
Corporate Strategy 2022 Retail PEST Analysis What factors will influence retail strategy this year? Lisa Goller January 3, 2022January 3, 2022 < 1 min read Strategy 0 Saving Bookmark this article Bookmarked 5
Channel: Marketplace Shopify’s Pandemic Partnerships Partnering up as e-commerce evolves … Canadian e-commerce giant Shopify has boomed during the pandemic as it: Connects sellers of all sizes to online shoppers Collaborates with leading tech & media companies Partners with government to digitize small businesses As a result, Shopify ranks 6th on BCG’s 2021 Growth Tech 100 list while e-commerce soars. Notice […] Lisa Goller December 13, 2021December 13, 2021 2 min read ShopifyPartnershipsCOVID19International - North America 0 Saving Bookmark this article Bookmarked 5
Channel: Delivery Instacart’s Pandemic Partnerships Instacart is delivering the goods. Its pandemic partnerships reveal how the delivery star is taking on rivals like Uber and DoorDash by expanding across: Categories Channels Borders As rapid delivery rivals heat up globally, Instacart gained omnichannel tech by acquiring Caper AI, which makes in-store tech like smart carts and instant checkouts. CEO Fidji Simo, […] Lisa Goller December 5, 2021January 16, 2022 2 min read InstacartDeliveryPartnershipsCOVID19 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart’s Pandemic Partnerships Walmart’s been busy hooking up. Collaborations keep strengthening the retail giant’s competitive position during the pandemic. As retail gets more digital and social, these partnerships give Walmart an edge with progressive: Logistics Marketing Merchandising To see where retail is heading, stay tuned for more of this Pandemic Partnerships series, including Instacart, Shopify and Amazon. Lisa Goller December 2, 2021December 2, 2021 < 1 min read WalmartCOVID19Partnerships 0 Saving Bookmark this article Bookmarked 5
Channel: Mass Target SWOT Analysis Target is doing so many things right. ⭐️ Happy, loyal associates ⭐️ Powerful partnerships & private labels ⭐️ A focus on its own game as Amazon & Walmart duke it out Lisa Goller November 2, 2021November 2, 2021 < 1 min read Target 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain 2021 Retail Risks Retail’s getting riskier. Here are 5 risks that retailers, brands and their supply chain partners are trying to mitigate to ensure business continuity and satisfy consumers’ needs. Notice how several risks overlap, like: Labor shortages contribute to inflation Rising logistics costs also add to inflation Delta threats affect headcount amid a talent war What market […] Lisa Goller September 7, 2021September 7, 2021 < 1 min read EconomyOperations & Supply ChainConsumersPartnerships 0 Saving Bookmark this article Bookmarked 5