Lisa Goller's articles

  1. Channel: Mass
What makes Target so popular? For starters: 🎯 People-first leadership 🎯 Powerhouse private labels 🎯 An elevated store experience BY LISA GOLLERMARCH 5, 2024RETAIL, STRATEGY What makes Target so popular? For starters: 🎯 People-first leadership 🎯 Powerhouse private labels 🎯 An elevated store experience As consumers’ needs and the retail landscape shift, Target has evolved as an […]
  1. Trends & External Forces
What will keep retail CEOs up at night in 2024? As we ring in the new year, let’s examine macro factors affecting the global retail sector. Top themes emerging from this 2024 retail PEST analysis include: 🛍 GLOBAL RISKS: Wars, economic uncertainty and retail theft threaten retail companies, their supply chains and consumption habits. 🛍 […]
  1. Trends & External Forces
What’s happening in retail in Q4? What’s up: 🔺 Black Friday sales results 🔺 Returns process innovation 🔺 Channel blurring, as DTC shops, social media and livestream content drive sales What’s down: 🔻 Consumer spending 🔻 Self-checkouts Catering to customers: 🛍 Despite lower consumption, Black Friday set sales records as consumers sought deals. 🛒 Retailers […]
  1. Trends & External Forces
Topline growth protects retail margins. In 2024, more retail companies will sell to both B2C and B2B markets to diversify their revenue streams. B2C revenue drivers include memberships and private labels. B2B revenue drivers include retail media and proprietary tech. The 12 revenue drivers shown here reflect how retail is increasingly entwined with: 📱 Tech […]