1. Operations & Supply Chain

Managing the Inevitable Reality of E-Commerce Returns


Product returns are an unavoidable part of running an e-commerce business. They can’t be eliminated, so offering the option to return items can be a vital part of a business’s strategy. As the adage goes: “If you have too few returns, you’re not selling enough.” Still, most e-commerce businesses would like to reduce the numbers of returns they need to process.

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